American Medical Response Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
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Job Work/Life Balance
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Nice place to work and included a gym
Emergency Medical Technician (Former Employee), Wauchula, FLJanuary 23, 2015
Pros: ems week
Cons: busy days we would never get a break
Transporting patients and comforting them and their families in their time of need. Wonderful co-workers who would gladly answer any questions, it was more like a family.
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Ambulance Transportation
Call Taker (Former Employee), Torrance, CAJanuary 21, 2015
Pros: bonus
Assisting in ambulance transportation for emergency and non emergency calls. I learned how to handle stress calls. The managment was great. My co-workers helped me out. They were like family. The hardest part of my job was assisting in suicidal customers. I loved being apart of helping people in such a big way.
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customer service/billing
Customer Service (Current Employee), Manchester, NHJanuary 19, 2015
It is rewarding to help patients who call in and answer their billing questions or how the billing process works.
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bad morale due to poor management
Paramedic (Current Employee), Billings, MTJanuary 15, 2015
Cons: offten go for almost an entire shift without any break.
Great employees that work incredibly hard with hand-me-down equipment. Regional management is broken, almost non existent, very poor leadership.
A new ambulance to us is one with 200,000 miles on it. Very hard yo keep employees for more than 5 years.
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American Medical Response
Emergency Medical Technician (Former Employee), Redlands, CAJanuary 13, 2015
Pros: co-workers.
A typical day at work started with inspecting our ambulance and medical equipment, responding to 911 calls and inter facility transfers, giving and receiving patient reports, properly completing paperwork. – more... I learned how to work with local fire departments and law enforcement officers. Management was always very helpful. My co-workers were all very motivated and knowledgable people. The hardest part of the job was trying to balance working the night shift and continuing as a full time student. The most enjoyable part of the job was providing medical attention to people in an area I had grown up. – less
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AMR
Insurance/Contract Representative (Current Employee), Torrance, CADecember 30, 2014
No longer working for this company. Officially laid off 12/31/2014 due to company outsource position.
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Professional, relaxed atmosphere.
Senior Quality Assurance Analyst (Former Employee), Birmingham, ALDecember 23, 2014
Pros: occasional short work days on fridays. free holiday lunches.
Cons: overly aggressive deadlines. we were sold to a new company which resulted in a reduction in staff.
I worked in a small office that had a relaxed atmoshere. Always professional and produced high quality work. We always met our deadlines.

The deadlines at times were very aggressive and required overtime. – more... However, the deadlines were met with a quality product. The staff maintained a high level of standard in their work.

My co-workers were friendly and family oriented. The management staff ensured a positive workplace and rewarded the staffs hardwork with occasional short work day on Fridays. – less
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Productive heavy work load
Paramedic (Former Employee), Dallas, TXDecember 23, 2014
Pros: being able to assist the co-workers
Cons: not being able to keep up with the heavy work load
Heavy work load with little help
good benefits
questionable
really miss co-workers
keeping up with the work load
being able to help the co-workers
over all it is a good company to work for they have very good benefits and the employees are very caring. The work load is just to much for one person to keep up with and meet the expectations the upper management expects.
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commercial ems and everything that comes with it.
Emergency Medical Technician (Current Employee), West Hartford, CTDecember 20, 2014
Pros: pay, lots of old timers with wisdom to pass on
Cons: some personalities.
Understanding it's commercial ems which is a profit based system, and working for multiple agencies, allows you to expect the way things happen as well as seeing that this place isn't that bad to work for..
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Good private ambulance company for experience and good compensation for starting EMT/Paramedic
Paramedic (Current Employee), San Francisco, CADecember 18, 2014
This is a great job to gain experience at and to begin your career in EMS. I've learned a lot about working in a major metropolitan city as an EMS provider on an ambulance. the employees at this company – more... are some of the best people i have ever had the pleasure of working with. they are truly honest hardworking professionals and my friends. The best thing about this job is being able to serve the community and provide a service that is so highly respected. – less
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I t was a great place to work but the job was stressful.
Paramedic (Former Employee), Las Vegas, NVDecember 12, 2014
It was a great fair place to work. I just couldnt deal with the stress anymore.
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Work Schedule
Suppy Techician (Current Employee), San Francisco, CADecember 5, 2014
Pros: company perks coffee, lunch breakfast and working with a bunch of good people
Cons: lots of different personalities and sometimes very stressful and busy
My job starts at 4:00 am.
Clock In
Gather all the Gurney batteries, radio batteries and Nextel place them on the charger for on coming crews.
Collect all the supply restock forms from all of the BLS And – more... Als crews.
Organize them.
Clean up the supply room, restock any low supplies and etc…
Restock my 1st rig that goes out for the day.
Gather all their supplies.
disinfect the rig with disinfectant cleaner
Make sure cabinets are sealed.
on to the next rig.
File paperwork check with supervisors to see if they have any additional duties for me. – less
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AMR PBS was sold to Centrix
Initial Billing Team Representative (Current Employee), Greenwood Village, CODecember 3, 2014
Pros: no longer have pbs department
Cons: no longer hiring pbs employees
American Medical Response has sold the PBS department to Centrix. No longer have a Billing Department
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horrible place to work
Paramedic (Former Employee), Spokane, WADecember 3, 2014
Pros: autonomous
Cons: horrible pay, benefits and managment
respond to 911 and non emergent calls. I learned patient care. Heavy lifting involved. I loved my co workers and the constant changing environment.
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Can be hard, dedicated work
Part Time Communications Officer (Current Employee), Independence, MODecember 3, 2014
Can be a good place to work if you are a hard, dedicated worker. You have to be able to deal with someone's emergency, no matter how big or small, as an emergency.
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its given me the experience to work in our society and, help those who are in care.
Vehicle Support Technician (Current Employee), miami flDecember 2, 2014
overall love the job, i always try to better serve our community and city, to those who are in need of help and care, to do the best of my ability and give my all to our society.
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AMR was the best decision I have made so far, career wise.
Emergency Medical Technician-B (Former Employee), Longmont, CONovember 24, 2014
Pros: hospitals feed ems workers, for free!
Cons: no breaks, sometimes working 48 hours straight with no rest.
Work with AMR was challenging, invigorating and enjoyable. 48 hour shifts began with a complete inventory of the ambulance and station, followed by ordering the supplies needed if the off-going crew failed – more... to order used supplies. While running the inventory, we would clean the ambulance and wash it to make it suitable for patient care and public presence. After that, we wait until a 911 call is assigned to us and then we respond, treat the patient, and return to the station where we clean and restock as needed.

The management in the division I worked in was doing the best they could with a brand new contract. Personably they were wonderful, supportive and assistive. However, while kinks were being ironed out of the contract, there were definite growing pains, mostly for the managers who were often seen as the "bad guy." They did the best they could and should be commended for their efforts.

I learned so much about people, mostly I learned that in dire, difficult and heart-breaking situations, you have two options. To let those situations break you, or to let them polish you. You see the best and the worst that the world has to offer and it is your choice how to respond to stress, heart break, heart warming situations and even difficult partners, patients and other health care providers; not to mention civilians, and other emergency personnel. I learned how to love people that society says are not lovable. I learned how to function and thrive in stressful and hard situations. I learned how to comfort that 90 year old grandma who is afraid she'll never see her husband again, and how to make that first time mother laugh when she calls an ambulance for her infant with a cough. I learned how to give the worst news anyone has ever dreaded to learn. I learned how to put my trust in Jesus Christ to take all the hard things from my heart, and fill it with His compassion and love for each person. – less
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Extreme Work Environment
Paramedic (Current Employee), Northeast DivisionNovember 20, 2014
The local and corporate management have lost touch with our reason for being here, our patients. Management varied from division to division. Expect to get out very late every shift.
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Great company, love working there,
EMT-B (Current Employee), Portland, ORNovember 18, 2014
Pros: rewarding job
Cons: not enough hours
Love everything about this job and company, just not enough hours.
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It was a fun place to be.
Billing Specialist (Former Employee), Pittsburg, CANovember 4, 2014
I had a great time working for them. I learned many things and had wonderful management.
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Headquarters
6200 S. Syracuse Way, #200
Greenwood Village CO, United States 80111
Revenue
$500M to $1B (USD)
Employees
10,000+
Industry
Links
American Medical Response website