TELLER, Allen, TX - April 1, 2017
A typical day at American National Bank of Texas is making deposits, withdrawals and transfers for customers. With me being in the drive-thru one of my jobs is to process bags for the City of Allen, the county, Allen ISD, and Lovejoy ISD, also while helping the customers that drive in. The job is very straightforward so the hardest part of the day is trying to be everywhere at once on days where we are short staffed. With helping the lobby I do gain extra knowledge about accounts that I do not have access to being a drive-thru teller. My managers are always there to help if there to help with there is an issue that needs to be resolved. Even when they leave for the day I can always call them if an issue arises. The most enjoyable part of the day if being able to joke and laugh and still get work done. I've learned how to look up accounts, help customers with disputes on their account and also 10-key.