Health Insurance Underwriter I, II, III (Former Employee) – Galveston, TX – August 23, 2016
Underwriting duties and customer service duties. Vacation time and benefits were good. The occasional manager would be disgruntled. Overall this was a great place to work, I was paid well, trained well, and the coworkers were like family.
Every Friday everyone would show up at the office and turn in their money and give their report on how much insurance they sold. Meeting will last most of the morning with management. Every Friday was payday. Monday thru Thursday we will all be out in the fields to sale insurance or to pickup customer insurance money. My biggest area to cover was Bay City, Texas. I had a spot in Bay City where I will set for a few hours before I start my day to sale insurance or to pickup money. I had made a lot of calls and a calendar was my friend. The hardest part of the job was to past the test needed to continue to sell insurance. It was a fun job and I love to met be around people. Management was a great support system. My manager would take time out to support me if I was struggling.
Lead System Programmer (Former Employee) – Galveston, TX – October 27, 2015
It was a fun place to work, the people are great and work interesting but the management is terrible. Communication is non-existent. The work is very innovative and leading edge, the management is stuck in the 70's
CDT in Corporate Technology Services (Current Employee) – Springfield, MO – August 1, 2015
Exciting and productive place to work. Gives a great team oriented relationship among all members in the enterprise. I have learned a great deal of providing the highest level of customer service by maintaining service level agreements in an ITIL environment. Management provides me with the best on the job training I could ask for.
My team works together to help solve intermittent networking and physical PC problems, along with a series of Virtual Desktop Infrastructure applications. Time Management is the hardest part of my position, although I have learned how be a very efficient tech.
The most enjoyable part of my job is working with the end users to solve their problems in a timely manner. I also enjoy detecting and analyzing underlying problems of systems to help minimize future outages within the enterprise.
Professional Sales and Service Agent (Former Employee) – Westland, MI – June 30, 2015
Manage accounts and customers. A lot of driving and long hours required. There are a lot of ups and downs. Seasons and holidays weigh heavily on your success. The pay is not consistent as it is based on several variables. Not a good source of income for the head of household. Perfect for a second income.
Learned how to create tax forms through SuperForms and learned how to ship checks. Co-workers are very friendly and motivate me to work harder. Hardest part of the job was to use many excel files to work on the Illinois tax return. Best part of the job is the atmosphere, which is crucial. It has helped me deal with pressure moments.
A typical work day includes checking the computer to find out which information is missing and who I need to follow-up with. Contacting clients for forms or missing information. Contacting potential clients, prospecting and marketing. Meet at clients or prospects home in the evening to gather information or present insurance proposal. I learned a lot about finding clients problems or needs and figuring out a way to resolve problems or fill the need. I really enjoy working with the management, They are always so eager to help me and to do joint appointments. I hired several secretaries and enjoyed working with them. I also associate with a lot of good agents within the company on a regular basis. I have become acquainted with a lot of good agents who work for American National throughout the U.S. The hardest parts of the job are;maintaining all client information, keeping up on all property and casualty documentation etc., time management, and underwriters. The most enjoyable part of the job is meeting with prospects and clients. I enjoy walking away from a home knowing that a client is satisfied with their home, auto, or life insurance policy. I find a lot of satisfaction knowing that a client has coverage or feels a sense of security in a life insurance policy. I really enjoy meeting new people, spending time with other agents, and helping clients.
agent retreats, attending national meetings in Galveston, TX
Hard to find time for family, strict underwriters, property and casualty accounts require a lot of supervision
Case Manager (Current Employee) – league city, texas – March 21, 2015
American National is a good company when it comes to getting the basic skills and knowledge of the insurance industry. Most days are spent at the computer. The downside is it's not easy to learn new skills unless you move to a different department.
The sales, service and collection process was a challenging set of diverse circumstances. Never dull or the same from day to day. The most challenging part of being in the insurance business is making quotas and collecting payments door to door. I learned to never take diversity as a defeat but rather a challenge. Diversity is a way of problem solving and making things better. Working independently allows for time management to be a way of life. I was fortunate in that I worked toward and won a trip to Hawaii which gave me much confidence in my work ethic and performance.
independence and personal scheduling were key.
dealing with many personalities on a day to day basis was challenging.