American Nurses Association, Inc

American Nurses Association, Inc Employee Reviews

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Rift with management incompetence and bullying
Senior Employee (Former Employee) –  Silver Spring, MDDecember 8, 2017
I enjoyed working with many of my co-workers - they were dedicated and attempted to make the best of a bad situation, no matter how grim. Many are very skilled in their professions but their knowledge and abilities were/are discounted more often than not by those without it but in a position of authority. Most of leadership at the Enterprise level and in IT was/is ghastly and incompetent. Financial malfeasance is rift. Enough said. Run do not walk away from this organization. That is what so many of the current employees are doing.
Pros
good location and benefits, but benefits do not make up for everything else
Cons
bullying, micromanaging, incompetence
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Not a good environment
Proffesional (Former Employee) –  Silver Spring, MDNovember 15, 2017
Not a good working environment. The association lacked direction and this caused low moral. The association has a monumental cause, however, it lacks the leadership to achieve success.
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Bullying culture with high turn over
Coordinator (Former Employee) –  Silver Spring, MDNovember 4, 2017
Bullying culture is pervasive here from top managers all the way to rank and file staff. No cohesiveness on the vision and lots of posturing to save face in this regard.
Pros
Great location, Great benefits
Cons
Bullying Culture, Limited vision
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Toxic place to work
Head of Business Applications/Online Services (Former Employee) –  Silver Spring, MDOctober 19, 2017
Poor IT senior leadership makes the place really toxic and CIO doesn't understand how IT functions. CIO was a sales person and he is trying to run the IT shop and the folks are leaving on a constant basis.
Pros
Great business team
Cons
IT senior leadership sucks
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It's Ok but unstable
General (Former Employee) –  HQSeptember 22, 2017
chaotic and stressful, one emergency after another. Financially irresponsible, a sad day for nurses. Big vision, no implementation, don't expect to get rescued from bullying - your boss is more valuable than you are!
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Good job for stability and culture
Manager (Current Employee) –  Silver Spring, MDJuly 14, 2017
This is a good job for someone who likes repetitiveness. It starts to get predictable after some time passes. There is room for change and a lot of meetings about streamlining. The problem is that there is not a lot of room for advancement. Most people stay once hired.
Pros
Lots of inclusive meetings and events for workplace culture
Cons
Parking, small workspaces
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Hit or Miss
Analyst (Former Employee) –  Silver Spring, MDMay 16, 2017
Fairly balanced work environment to be in. In order to get the most out of it, you have to be with the right team.

A lot of its initiatives towards building a better life for nurses are very solid.
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Nice Location
Membership Billing Specialist (Current Employee) –  Silver Spring, MDMay 1, 2017
ANA is stationed in Downtown Silver Spring so there is plenty of food and even places to hang out after work if you're into that sort of thing. The organization is moving in a great direction, but not quite there yet.
Pros
Great Location
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Work/Life Balance is important
SHAREPOINT ADMINISTRATOR/WEB DEVELOPER (Current Employee) –  Silver Spring, MDApril 11, 2017
One thing I love most about ANA is the work/life balance. We focus on the mission and family is important in the culture. Opportunities are plentiful and professional development is encouraged.
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Above average
Sr. Staff Specialist (Former Employee) –  Silver Spring, MDOctober 25, 2016
Excellent benefits, good organizational culture. ANA had a union affiliation while I was employed there, and involvement was not optional. A lot of important lobbying for the betterment of the nursing workforce is accomplished through this organization.
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Poor Management in the Call Center
Customer Service Representative (Former Employee) –  Silver Spring, MarylandOctober 6, 2015
I recently accepted a job in the Call Center after having more than 15 years of Call Center experience. I was trained by people who had never trained anyone before. The Call Center consists of 5 people who have been working together for 5 or more years and it's all female and very clickish. The manager of the Call Center is very ghetto and has not tact or manners. She's a Micro-Manager who stands over your shoulders while you are being trained or are working. If you are looking for a place to work long term pleased don't apply for the Call Center job in Silver Spring because it's poorly managed and you won't get trained properly. I lasted there all of 2 weeks after turning down higher paying jobs to take this job. I promise you if you take this job you will regret it.
Pros
Benefits & pay
Cons
Total ghetto atmosphere in the ANCC Call Center starting with the manager.
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Easy going atmosphere.
Marketing Specialist (Former Employee) –  Silver Spring, MDAugust 4, 2015
Easy going atmosphere. Good work-life balance. Lots of restructuring going on, evident within a few days of being a staff member.
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Productive Work Place
Sr. Certification Specialist (Current Employee) –  Silver Spring, MDJuly 23, 2015
ANA, is a great company and they fully believe in customer services eternally and externally. The union is on site and the benefits are very good.
Pros
Union, Benefits, Location
Cons
Salary. Advancement
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Great Place to Work
Senior Administrative Assistant (Former Employee) –  Silver Spring, MDJuly 15, 2015
ANA is a very great place to work. The HR team is great. Supporting the company was very fulfilling to me because I agreed with their values and the company's belief system.
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Have thick skin if you work here
n/a (Current Employee) –  Silver SpringMay 6, 2015
This organization is strange. The employees are all amazing. Everyone is very passionate about nursing and healthcare, and that passion is infectious (in a good way).

That said, "How I Met Your Mother" describes this type of work culture very well in their "chain of screaming." The chain here is a chain of passive-aggressive bullying.

The CEO does it to the rest of the leadership, and they intern do it to all their employees. The employees go home upset and do it to their spouses, which is just not fair to anyone.

Managers are so worried about their jobs and looking good in front of their bosses that they routinely through their team under the proverbial bus. I have never seen a manager stand up for their team here. They do the opposite.

Employees do try to make things better here with buddy-programs and mentor programs. However, these ideas get bogged down at the planning stages as management does everything to prevent it all from happening. It is disheartening.

I am so happy to be working for a union. However, the union has no teeth. What the employees need here is something a union cannot provide. The employees need advice on how to deal with workplace bullies and poor management. There are conflicting information about who to contact about bullying and it is buried on their sharepoint site, and they have given themselves 6 months to figure out how to handle bullying.

I find it interesting that they teach webinars and create materials on how nurses can handle workplace bullying. They provide nurses solutions but deprive their own employees of those same
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Pros
Fellow coworkers are super nice, work-life balance is okay, benefits are really good for a nonprofit organization thanks to the union
Cons
Bullying, passive-aggressive managers, taking the vacation-time or sick time you are given is frowned upon
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Fabulous colleagues, ghastly management
Senior Editor, Measurement Services (Current Employee) –  Silver Spring, MDMay 3, 2015
This organization is in serious need of top-down overhaul. A quick check of employee reviews on GlassDoor or Indeed would have kept me from a great deal of unnecessary anguish.
Pros
opportunity to work with and among nurses
Cons
Top management that Talks the Talk without Walking the Walk
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Bad Culture, Terrible Leadership
Prefer not to say (Current Employee) –  Silver Spring, MarylandMarch 11, 2015
Aside from the work they do, under the current leadership there is very low employee morale, high turnover, no work-life balance and lack of respect. The majority of the leadership team are rude, bullies, belittling and will block your ability to grow based on personal feelings and out of spite. This is in direct reflection of the CEO, who also is known for being very unkind, very catty, tends to speak about people behind their back in a manner that resembles purposeful sabotage. They rule by intimidation and belittling. She has been know to throw things at people, yell at them in public settings and has no respect for their personal time or families. It is a very difficult environment to work in for most employees. If you are sick, it is not respected, if you have family issues, it is not respected, your weekends and evenings are not respected. They purposely seek out ways to insult employees and make you feel as if nothing you do is good enough no matter how hard you work. What I envisioned as a great opportunity has turned into a daily nightmare. When employees voice their concerns, it's discussed ONLY to satisfy their leadership goals, but it is not acted upon and nothing ever changes. I would not recommend this place to anyone.
Pros
Great pay, good benefits, location.
Cons
everything else.
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Largest Nursing Credentialing Organization.
Sr. Lead Senior Marketing Specialist (Current Employee) –  Silver Spring, MDMarch 2, 2015
Representing over 3.1 million nurses the American Nurses Association (ANA) is the largest nursing membership and credentialing organization in world.
Pros
37.5 hour work week.
Cons
Union.
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A Place Where Leaders Have Failed - A Horrible Place to Work - AVOID
Exempt-Level Employee (Current Employee) –  Silver Spring, MDFebruary 9, 2015
This is the worst organization I have ever worked for. A culture of fear, intimidation, and bullying exists at the ANA enterprise (ANA/ANCC/ANF). I am amazed at the extremely high turnover. For example, Human Resources should have six full-time employees. Five of six have resigned in the last three months. Only one HR employee remains. Incredibly, this is only one of three times that all or the majority of the entire HR staff has turned over in three years. The "new" HR director left after two months. She resigned on a Wednesday and made Thursday her last day. Why would an entire team of HR professionals leave in less than three months?

Team leads regularly belittle, bully, and otherwise mistreat their employees. The Chief Executives and Vice Presidents have locked themselves in private offices and placed all of the professional employees and support staff in fishbowls. They convinced the Board that they needed 1.98 million to remodel offices that were less than 10 years old and perfectly fine. Now employees can't hear themselves think and people are sick, because workers are essentially on top of each other.

I saw an employee sobbing from the depths of her soul at a union meaning describing the bullying she had received at the hands of her manager for more than 7 months! Two employees in one department ended up in the same emergency on a Friday due to illness from workplace stress! She was asked to work even when sick the next week. Then her previously scheduled vacation cancelled. The manager has no problem cancelling previously approved vacation, even though
  more... his vacation is "sacred" and all work is scheduled around his vacation.

I've witnessed a lot of workplace bullying. The Board of Directors is shielded from the information they need to make informed decisions about the Chief Executives, Vice Presidents, Directors, and Assistant Directors. Some of the leaders are ashamed and want change, but they are not empowered to report the lack of morality and unethical practices of members of the executive leadership team. If this place is not already under investigation from the EEOC, I'm sure it will be. They "pay off" employees by paying cash for settlements following union mediation. However, who wants to have to go through all of that! Don't pay me off to make me whole, just treat me right in the first place!

If you are not desperate, avoid joining this organization at all costs. If you are a good person who cares about people, your heart will be grieved on a daily basis working here. The turnover exceeds 50% for the last 2-year period, despite the great location, decent pay, and good benefits. If this review helps one person, then it was worth it to post it.

Paying me six figures is not enough to go on in this organization. I have a conscience and a soul. I don't want to see people mistreated. Being powerless to change it in my non-managerial role has been painful. I have to get out of here!
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Pros
Good Location
Cons
Bullying, Humiliation, Disrespect
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Horrible Horrible Horrible place to work.
Executive Assistant (Former Employee) –  Silver Spring, MDFebruary 4, 2015
American Nurses Association is possibly the most horrible place to work in the world. The CEO is not a nice person she only cares about herself and is raving lunatic. The Chief of Staff has no clue what she is doing, I never understood why she was hired for the position when the organization she was executive direct of made no money and had to be shut down while she was the ED. She doesn't speak to the association staff members, she will literally walk pass someone and not speak. You're an executive, you lead by example but all they have are bad habits.

The organization states that it is against bullying but that is pretty much all that the senior executive do is bully their staff. If you are looking for fair pay for what you do you will have to fight tooth and nail for your pay. Staff members who do the work are not appreciated but the employees with bad habits and work ethics are loved and promoted. Most of the staffer there have been there for years and stay because the don't have the skills need outside of the organization. If being paid low wages and having no private life are what your looking work ANA is the prefect place for you. Especially if you work in the confidential suite.
Pros
There's nothing good about the organization.
Cons
You will have no work life balance.
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Overall rating

3.0
Based on 35 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.7
Job Security/Advancement
2.5
Management
2.4
Culture
2.7

American Nurses Association, Inc Reviews by Location