I pity the employees who work in the Miami office
Sales Support Associate (SSA-part time) (Former Employee) – Cutler Ridge, FL – April 9, 2016
I was hired as full time administrative assistant. The person who was training me got sick and was out for almost a week. Their HR person took over a week to get me my user ID's and passwords to their data bases, so I could not work until someone came in and could log me in. Additionally, the local HR person did not bother doing the orientation until I have been on the job for over a week. I received a package that I needed to read on my own time.
At 17 days on the job the manager told me he could no longer "afford" me in that position, but offered me a Sales Support Associate part time position. I had to make the decision right then and there to accept the position. After I had a chance to read the employment package, I found their guidelines specified a 90 day grace period to learn your responsibilities. But the odd thing was they would have me come in and assist the Accountant with work she was doing. Although I was reclassified as a part time employee, they had me working almost full time hours.
This company does a "bait and switch" act with its employees in the Miami office.
I did have the opportunity to meet the HR Director from another area when he came to provide training. I do not believe the actions of the Miami office are standard practice throughout the company. The Miami office does have a high turnover rate. Sadly, I do not believe they understand how much they cost by training new people over and over again.
As soon as I was able to get another job, I left.
I cannot rate the CEO, because I never met the person.
Non-management employees very supportive.
Miami office upper management uses theory X management style.