Account Representative
American Retrieval Company (ARC) - Plymouth, MN

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American Retrieval (ARC), located in Plymouth is a national leader in medical record retrieval for attorneys and insurance companies. As an account rep, you are responsible for assisting clients to ensure customer satisfaction and retention. ARC is positioned for growth in the next few years, which will allow for quick advancement for qualified employees.

Job Functions

  • Respond to phone, email and web inquires from current clients
  • Manage customer relationships with current clients to maintain customer satisfaction
  • Implement strong job skills to meet weekly goals

Required Qualifications

  • Proficiency using Microsoft Outlook, Word, Adobe
  • Excellent verbal communication skills
  • An effective team player with a strong work ethic
  • Strong analytical and problem solving skills
  • Ability to multi-task
  • Ability to complete tasks in a fast paced environment
  • Highest customer service skills

Preferred Qualifications

  • 2+ years in Account Rep services or related position requiring customer service

Job Compensation

  • Salary - $14.50 an hour / .50 increase after 90 days
  • Medical Insurance
  • Dental Insurance
  • Disability Insurance
  • Paid holidays
  • Accrued time off (up to 20 days a year)
  • Wonderful working atmosphere

Indeed - 23 months ago - save job