Pros: the drivers were really fun to work with, bonuses
Cons: secrets between office employees, complaining about to much work or how they can't do it
Gathered all drivers work done the say before and input into the system while answering phones and taking care of customer issues and taking care of walk in customers with billing issues, new accounts or making payments with cash, check or cc. I learned that communication is really big and any company and following up with employees and especially customers. My co-workers were really helpful or i helped them if they needed it. Hardest part of my job is during the winter time when everyone calls in with issues, deliveries, billing questions etc. while imputing all the drivers work or new customer set ups, canceling service etc. what i loved about that job is when it started slowing down we were all talking to each other about families, there lives or just about life in general.