Customer Service Representative (Current Employee), Cullman, AL – March 29, 2014
Pros: bonuses, vacation, pto, etc.
Cons: my position was dead end. it was very hard to advance.
I really enjoy helping people. I've found that after 11 years with this company I still enjoy getting up and coming to work everyday. I learned a few different computer operating systems. I have some technical knowledge as well. I experienced that the propane industry is very different from any other industry. The people speak a language all their own, – more... "propane." I enjoyed meeting all different kinds of people from the industry from all over the country. I worked for the largest propane provider in the world and was proud to say so. – less
Account Manager (Former Employee), Liberty, MO – March 23, 2014
Pros: good safety program
Cons: sap computer system, unrealistic expectations, top down driven.
Definitely ran from the top down. Alot of pressure put on people to be safe but not enough time or head count to be able to actually do it safely. Not enough field input on decisions. Example was the SAP computer system. Millions spent on it and training but not user friendly whatsoever. I went back to make a purchase nearly 2 years later and still – more... took them forever to figure out how to create the invoice. Some of the middle management were bad examples of what management should be. Liked to make you feel like you could loose your job at any moment. Very unrealistic expectations of the drivers. Charged customers lots of fee's. – less
Customer Sales Representative (Current Employee), Canton, GA – January 22, 2014
Pros: co-workers, location
Cons: compensation, benefits, hours
Working in the call center is very productive but does not provide me with enough of a challenge. Most of the things that I do daily, I have known how to do for many years. Our department is managed by the Area Sales Manager who is not available all the time. I enjoy all of my co-workers and we all have a good working relationship. The hardest part – more... of the job is getting customers on the phone, in order to sell our product. The most enjoyable part of the job is the people I work with. – less
Customer Relations Representative (Former Employee), Goshen, IN – December 26, 2013
Office is a very fast paced, environment. Requiring you to multi-task and be professional. Continuous customer interaction, creating schedules for deliveries as well as service appointments, this office was very productive. Supplying propane to commercial and residential properties as well as a large coverage area, this job presented challenges. I found – more... joy in being able to supply customers satisfactory help in any situation. – less
I was proud to work for the #1 propane company in the US.
Propane Driver (Former Employee), Lander, WY – November 7, 2013
Pros: christmas suppers and company lunches
Cons: being on-call 24/7
I appreciated that AmeriGas is a forward-moving company. We would have morning staff meetings and were encouraged to participate in their morning exercise program. My day began at 8:00 and ended at 5:00. However I was on call 24/7 for customer needs. They encouraged further education in my field and I was required to meet those standards.
I had a good – more... working relationship with my co-workers and have developed strong friendships with them.
The hardest part of my job was getting called out in the middle of winter nights to do a gas check - not knowing if a family may have to evacuate or not.
The thing I liked most about my job at AmeriGas was the variety of my work. – less
Worked for this company for 8yrs. I started at the bottom and worked my way up. Good people to work with and work environment physically in good shape. Learned a lot about the propane industry and corporate culture. However, management from the bottom to the upper ranks was poor. The constant management changes and poor decision making, lead to a breakdown – more... in office moral. Also created a very stressful environment. – less
Good job, good pay and good company to work for...just a lot of change
Sr. Account Manager (Current Employee), Grand Junction, Colorado – October 25, 2013
Pros: pay, travel, and can take my wife sometimes
Cons: constant change
If you like change, this is the place to work. Don't get a lot of praise at this job and have to walk on egg shells with certain people. Have grown with the business and excelled in my expertise and have learned a great deal in the propane industry. Some of my bosses have been excellent, but others, not so good. Things are always changing.
Travel some, – more... but usually home everynight. Sometime 14-16 hour days. Best part is working with contractors, bidding job and fixing problems. Hardest part of the job is understanding management and decisions in the corporate arena. – less
Worked 40-60 hours per week, Travled entire western state
Safety Officer (Former Employee), Lake Havasu City, AZ – October 11, 2013
I would still be working with Amerigas but they had a company lay off and Safety and Sales was hit the hardest. We decided to move back to Colorado and seek further employment. We sold our home and are having one built in Strasburg, The new home should be completed later this month. I have always maintained my CDL and would like to find a part-time – more... job. – less
Routing and service scheduling, weekly safety meetings and vehicle maintenance. Training new employees. Learned to focus on safety, sales and customer service. Very knowledgeable management and well trained co-workers. Difficult to access some customer locations in remote areas during inclement weather. Enjoyed interaction with customers and create – more... a positive and trusting relationship all customers residential, commercial and retail vendors – less
It's a fun place to work everybody help each other
Service Technician (Current Employee), Bryan, TX – September 20, 2013
Pros: donuts in the morning during meetings
I might have 6 service orders for a day it can get tuff when we have a lot of tanks to set, every day I learn something new! I'm good putting things together such as plumbing a home with new installation, trenching running gas line and regulating gas pressure. I'm a people person I try to help out if someone need help I get alone with coworkers and – more... I know how to talk to people, like customers. The hardest part of my job is installation of a 15,000 gallon tank it's really difficult. This job you would have to think a lot and have a lot of rest – less
Customer Service Representative (Former Employee), Westlake, OH – August 28, 2013
Pros: the training was impecable.
Cons: they were not hiring in any employees as the company did close at that time.
I have been lucky enough to have SAP Training at Certification through AmeriGas Propane. I learned how to route trucks for propane delivery and was able to halp many customers by confirming billing information with the Home Energy Assistance Program and other assistance programs.