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Amerimark Direct

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12 reviews

About Amerimark Direct

Women and men looking to make their mark on fashion and their health without leaving the house shop with AmeriMark Holdings. Through its direct marketing subsidiaries, the company offers women's apparel, shoes, cosmetics, and jewelry, as well as health-related items. The AmeriMark Direct subsidiary sells wares via its website and more than a half-dozen catalogs, – more... including Anthony Richards, Beauty Boutique, Complements, Essentials, Healthy Living, Time for Me, FeelGood Store, and Windsor Collection. Its Dr. Leonard's Healthcare subsidiary reaches customers through the Dr. Leonard's and Carol Wright Gifts catalogs. With roots reaching back to 1969, AmeriMark is owned by private equity firm JH Partners.

AmeriMark has one of the largest databases for peddling products to aging adults. It boasts some 6 million active customers over age 55. Mail-orders generate about half of AmeriMark's revenues; phone orders account for roughly 35% and Internet 15%. Despite the recession, AmeriMark reported that 2009 was a record year, with overall sales rising nearly 25% over 2008.

Ensuring that orders are received and processed in an efficient manner, AmeriMark combined its own contact center operations with those of subsidiary Dr. Leonard's in 2009. The two groups were joined in 2009 in a 15,000-sq.-ft. facility in Edison, New Jersey, and all of their mail, phone, and Internet orders are handled here. (AmeriMark's mail operations were previously located in Cleveland, Ohio, and Dr. Leonard's had a smaller space in Edison.) In addition to consolidating the purchasing departments, AmeriMark decided to relocate its creative and merchandising teams into the same Edison building. Like the two contact centers, the creative and merchandising units were previously housed in separate locations, so this move should further enhance productivity between the departments. – less

Amerimark Direct Employer Reviews

Customer Service (Former Employee), Middleburg Heights, OHMarch 31, 2014
Amerimarketer (Former Employee), Sheldon, OhioMarch 26, 2014
Customer Service (Former Employee), Middleburg Hts., OhioFebruary 12, 2014
Circulation Planner (Current Employee), Middleburg Heights, OHJanuary 29, 2014
Inbound call center representative (Current Employee), middleburg hts ohioJune 26, 2013

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Working at Amerimark Direct

  • A Cash Cow? – 1 reply
    What would you call a LLC that doesn't seem to invest in itself? What would call a company that runs a call center on ancient equipment, runs on 90's era software, canniba...
  • What are the average starting salaries, bonuses, benefits and travel requirements like at Amerimark Direct? What do you like best about working at Amerimark Direct? Are t...
  • It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at Amerimark Di...
  • Every business has its own style. What is the office environment and culture like at Amerimark Direct? Are people dressed in business casual, jeans and t-shirts, or full-...
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