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Ameriprise Auto and Home Insurance
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11 reviews

Ameriprise Auto and Home Insurance Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Okay place
Customer Service (Former Employee), De Pere, WIJuly 29, 2014
It wasn't bad but nothing long term. You need to be there a LONG time for any advancement, and there are favorites hence why the managers are all friends. Benefits were not bad.
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Ameriprise
Inside Sales Representative (Current Employee), De Pere, WIJuly 8, 2014
Pros: job security
Cons: never a slow moment...get micro managed....constant overtime
Stable work environment...always busy...ton of overtime in the summer
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Growth Options
Supervisor (Current Employee), Phoenix, AZMay 8, 2014
A lot of advancement opportunity for front line claims handlers.
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Customer Service Associate
Customer Service Associate (Former Employee), Green Bay, WIApril 8, 2014
Pros: very patient, willing to go above and beyond for customers' satisfaction
Answer in-coming calls in regards with members' questions and concerns.
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Great Benefits
Customer Service Representative (Current Employee), De Pere, WIMarch 22, 2014
A really easy place to work. Offers really good benefits and the good amount of training.
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hard working fast pased environment
Client Service Representative (Current Employee), Green Bay, WIJanuary 29, 2014
Looking for a great company that works hard but still knows how to have fun. Also co-workers who are understanding, helpful and friendly.
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Fun culture
Insurance Sales Agent (Former Employee), De Pere, WISeptember 25, 2013
I enjoyed my position as an insurance sales agent at Ameriprise. It was a challenging and fun place to work. I learned the day to day operations of the insurance business and obtained my property and casualty license in 44 states.
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Professional place to work, had a work out facility, Benefits through the community.
Client Service Representative (Former Employee), Depere, WI 54115March 16, 2013
Pros: on site cafeteria, on site bank, dry cleaning, profeesional atmosphere
Cons: guidelines set the same for everyone, no exceptions made. shift's change every 6 months
I would loggin to my computer and phone when first arriving to work. I would receive to 10 minutes paid breaks during the day and a 30 minute non-paid lunch. I would receive incoming phone calls from various states about auto/home policies. My calls would range from clients calling about billing issues, moving from state to state, changing coverage, – more... adding and removing vehicles, cross selling products and many more inquires,

I learned many skills with my position and a lot about auto and home insurance.

The management at Ameriprise was mostly consistent. There were of course some Managers that were more helpful than others, while others liked to display all of the warm fuzzy's.

I enjoyed working with all of my co-workers. I mentored with them and for them. Everyone was very approachable. I can't even begin to say how wonderful everyone that I worked with truly was.

The hardest part of my job was changing shifts every 6 months.

I loved working with all of the different clients from different states and different nationalities. It was very rewarding helping each and everyone. Insurance can be very hard to understand and confuses a lot of people so to help our clients with all of there needs was amazing, – less
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Great employee atmosphere
Relationship Agent/ Licensed Insurance Agent (Current Employee), De Pere, WISeptember 9, 2012
Pros: gym, cafeteria
Cons: long periods of sitting, overtime required on regular basis
Ameriprise is a great place to start but hard to advance into management, friendly employees and nice atmosphere.
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Call center for auto insurance
Client Service Call Center Representative (Former Employee), De Pere, WIApril 26, 2012
Pros: gourmet cafeteria during normal hours
Cons: short breaks, late hours for an auto insurance company
Always take around 50 calls a day, with very little down time. Co-workers are great, but they don't stick around for long.
A lot of the people you talk to are pleasant and sweet.