The company's number one stated core value is integrity, however, the management above the supervisor position has rarely shown any. Anything promised or eluded to should be taken with a grain of salt.
Your workload is artificially made to look low because they do not track transfered files/ work. So while on paper you receive 70 to 80 files, you're really getting 100 to 120. Management will not back you on any decisions you make. If a customer complains, it will be your fault and you will be written up. Forced through by the upper management. Your supervisor will have no power to help you no matter how much they want to. I was not a supervisor.
Pay is for 40 hours a week salary, but are known to need 50-60 per week to catch up within reasonable levels.
In Phoenix you will be considered garbage by the high and mighty DePere, Wi. Office. (Corporate headquarters)
Un reasonable expectations, uncaring upper management, toxic work environment, poor benefits package, very high turnover