AmerisourceBergen Corporation Employer Reviews

The routine was the same everyday we opened mail in the morning, scanned and entered it into the computer for the rest of the day. I learned multi-tasking, communications, various computer programs and productivity. My coworkers and I worked very close together. We had a very good relationship which eliminated a lot of stress. The hardest part was trying – more... to advance even though there were a lot of opportunities. The most enjoyable part was that they was very big on employee moral and would do a lot for the employees such as provide lunch, car detailing, raffles for tickets and/or various prizes. This was a regular thing for this company. – less

A consulting company that reaches out to physician's office's and offers to look into their patient's benefits to see if their pharmacy coverage will pay for their company's drugs.

I learned a lot about different kinds of insurance and how to locate pharmacy information within a medical plan.

The hardest part of the job would be getting used to all – more... the medical terminology, if you're not from the healthcare background, they use a variety of medical terms in the workplace and with the physician's office.

I enjoyed my co-workers they were by far the best thing about the job. I cared for 1 manager, and she was awesome. Their hierarchy is Team Lead, Supervisor, Director. Team Leads there are pretty much useless. They do the same thing as the benefit investigators do except they have a different title. – less

my managers were always fair, I enjoyed working there. I started in the warehouse filling shelves to picking orders to the contracts dept, advancement was great

Great company to work for. Enjoyed the co-workers and pace of work. Outstanding benefits.

Its a good place to start out at. It okay for younger people or a person that likes to dress casual everyday. I learned a lot about healthcare and insurance benefits. Good place if want to work where theres change and growth.

Good company with good benefits and great co-workers. But management was going through changes and it poured onto the floor with some problems. Managers changed out twice in my short time there.

This company has proven stable through the economy with little to no lay offs or cut backs.

working in the call center dept is a challenge. need to have patience.

ABC is a great place to work and offers decent job security. My main gripe is that the salary being offered for most positions is not realistic for advancing through life after college.

I really enjoyed working at this company, they always looked out for their employees.

putting orders on the line and picking the producted. putting items in the tote and sending to shipping to get shipped out for our custmers.

business casual very nice, have nice incentives, have to use alot of customer services skills

Management was nice and eager to help. They offered free lunches and dinner when we worked overtime.

Talking to our customers is always the best part of the work day. We have some awesome customers and they feel the same about us. I have learn that customers love the loyalty that we give them. They feel very confident that we can handle the task. We have a great management team, but the hardest thing for me is that sometimes I can't give a customer – more... an answer right away. – less

I learned a lot working as a customer service rep at Amerisource Bergen. it taught me how to work well with customers/patients, and how to input simple data entry.I have about a year and a half experience with conducting benefit investigations along with intake with inbound calls. a typical work day would consist of about 20-30 calls and inputting about – more... 30-40 enrollment forms into the database. I work extremely well under pressure and in high volume setting. – less

A typical day would be collecting assigned fax orders for the day, contacting doctor's offices who have requested pharmaceutical supplies and consulting with patients in regards to their medical and pharmacy benefit coverage. I learned a lot about being detailed oriented and multi-tasking. Another skill that I was able to sharpen at this job would be – more... customer service relations. Dealing with different patients and personalities I was able to adapt to any situation I encountered. My co-workers were very fast paced and efficient workers and they all seemed to enjoy their work. The hardest part of the job was taking multiple phone calls at once. The most enjoyable part of the job was being able to speak with different patients and doctors from all parts of the country and being able to fulfill their needs in a timely and effective manner. – less

processing payments from a lockbox and from invoices sent the previous days deposit. Co-workers were friendly. Loved learning things othr workers did.

I perform front end audits and exempt audits on the drug team, Xarelto. I coach and assist the Reps with any issues regarding payers or pharmaceutical questions. Further, I answer the Sales Rep Hotline addressing any issues and escalating any problems to upper management. I also assist in completing cases when my team is in a back log. There is a 4 – more... h turn round time to complete each case, so meeting our metrics is vital. I lead by example when it comes to customer service; I believe it’s the most important quality that keeps an organization in business. Equally important I have passion for my job knowing I help a patient maintain and sustain his or her health. The only caveat is there is no room for growth in terms of management which is what I would love to do in the near future. – less

Don't work there. It's back breaking work and the pay isnt worth it. I'd rather work in fast food.

come in and start working returns . if they need us in another part of the building we go help them, stocking, receiving and put away. the hardest part of the job is trying not to make any mistakes and do over 135 percent , we are on a percenage base for our incentive pay.