Pros: Free lunch, 20% off at restaurants, friendly and diverse environment.
Cons: Long hours, leadership needs improvement, lots of cigarette smoke.
A typical work day consisted of balancing a tray full of drinks while walking a vast amount of floor space during a ten hour shift. I approached every guest in my area and offered them drinks and - upon request - cigarettes and snacks.
I learned a great deal about customer service, the casino industry, alcohol tolerance, and patience.
The management team unfortunately has a long way to go with being more involved with their team, communication amongst one another, and listening to their team members' concerns.
My co-workers were great people from various backgrounds and had a lot to contribute. Overall, they were hardworking individuals and dedicated to whatever task was placed before them.
The most difficult part of the job was covering multiple sections within the designated 20 minute round time when serving over 150 guests.
I truly enjoyed the team I worked with. I met a large number of people working at the casino that came from all different parts of the globe and I loved getting to know them.