Pros: great pay, benefits for full & part time employees, fun environment, nice coworkers
Cons: long commute, always working holidays, could get in trouble being in the area of a underager (under 21)
What I liked:
-Fun place to work, there's always something going on
-Co-workers really are friendly and become your second family
-Meet all walks of life
-Advancement is quite easy if you want it
-Your department really does work with your schedule
-You get to dress up in business attire if your a dual-rate or higher
-Pay is great
-If you need a day – more... off and give them a notice your more than likely get it (every time I did, I got my day off)
-Depending on the situation and season you could be let off work early
-They will teach you everything you need to know about your job before you "on your own"
-Lockers are provided to place your belongs in
-Biggest & nicest casino in Colorado
-Very high tech
-You really can grow in this company in any department. It might start off as a job but you can turn it into a career
-Learn a lot about the casino business
-Learn about guest service
-It's a huge casino and hotel
What I didn't like:
-If you walk past or in the area of where a person under the age of 21 is without carding them and their on the gaming floor or worse gaming you will get written up (and if it happens a lot you could lose your job) so pretty much if you work anywhere near or on gaming space your ALAWAY'S stressing because you don't want to get hit with a "minor"
-The commute on a good day with nice weather one way to work is a minimum of 45 minutes and if the weather is bad it's at least an hour + one way
-You do get discount tickets to catch the bus up to work but it sucks. I only caught the bus when the weather was bad.
-In some departments like security, food and beverage, and EVS the turnover rate is fairly high
-The food they serve is GROSS. Don't ever eat their chicken its never cooked and will make you sick.
-On Saturdays or busy days such as holidays your required to park on "the hill" and your brought down by a van. (which could make you late to work even if you arrived on time)
-Plan to always work holidays, and weekends
-NEVER CATCH THE BUS ON ANY MAJOR HOLIDAY, trust me it's packed and you'll get stuck with a bunch of drunks and might even get stuck standing or worse their won't be enough room for you on the bus
-Bring your own food because the food they service will make you sick
-Make sure you ID anyone who appears to be under the age of 30 because you don't want to get hit with a underager
-Always bring a coat (even when it's hot) because you work in the mountains so it's always going to be cold up there
-If you drive see if you can find people to car pool with. It will save you tons of money on gas.
-If you looking for good tips or like to be busy hectic work environment try to work swing shift. That's the most busiest time for the casino. But just keep in mind if you work it you don't really have a morning or a night because by time you get ready for work and get there, work, and drive home the day is gone.
-If you like downtime work graves, it's busy when you start and gradually slows down and will pick up slightly when you leave.
-Day shift can vary most of the time it starts up slow and will pick up throughout your shift but if it's a holiday or weekend you'll be busy. But if you work day shift you really have to like getting up early. Most day shifts start at 7 so depending on how long it takes you to get ready and with a minimum of a 45 minute drive you will be up before the birds start to chirp.
-If there are any issues at work the 'open door policy' they have really is their to help you. Seriously the faster you bring the problem up the faster it will get resolved.
-If your looking to make money get a tip position. (Security does NOT except tips)
-You have to be on good standing and their for a minimum of six months before you can transfer to a different department. So my best advice would be to get hired in a department you really want to work for.
-Guest service is really stressed in every department. So make sure you like working with the public and can handle working with difficult guests.
-ALWAYS LOCK YOUR BELONGINGS IN A LOCKER! Theft isn't a major issue their but it does and has happened. So be smart and lock it up if you don't have a lock security sells them for $3. (It's worth it in the long run)
-Housekeeping and the dry cleaner are contracted so Ameristar's benefits don't apply to those departments.
-If you use the employee refrigerator put your name on your food or it will get thrown out. (It happened to me more than once)
-Supervisors and up positions are on a salary. So don't expect to make more. Honestly you get more work to do and you work more hours and you don't get paid more.
-If you park in the garage make sure you park on level 10 if not surveillance might notify security and they will make you move your car.
-Make sure to always have your gaming license with you if you don't have it you can't work.
-Just because someone has a wristband make sure to check their ID if they look under the age of 30. (because underagers still manage to get wristbands too)
Overall my experience with Ameristar was wonderful. I learned a lot of new skills and gained a better understanding of the casino business and guest service. I would recommend everyone to work for this company. There might be a few cons but the pros really do overweigh them. I made the choice to leave for personal reasons but would return in the future, because I miss this place. – less