AMERITECH Employer Reviews

they found me a job and i was hired on full time is two months, management did there job very well

Each day was very multi task oriented. Phone calls to internal personel, contacts with customers, computer input of complex data orders, email, online training, problem solving.

The experience taught me the art of patience and organizagion which greatly increase my ability to perform my job with speed and accuracy.

It was easy to team up with my co-workers – more... as we all were ready to help one another with complex and challenging projects. These projects could be very difficult and detailed and would very often be needed in short time frames. By working together we would complete these tasks in time and therefore our managers were pleased.

I find it very satisfying to work with many different people and that was what I enjoyed about my co-workers and my job. I prefer working with a team and feel I am my most productive in that setting. – less

Project review and team meetings. Meeting client(departments requiring service).

I learn the benefit of team work and commitment to company.

Management was very supportive and appreciative of the service provided.

Co-workers were great and fun to be around.

Fortune 100 Telecommunications company. I experienced consolidations of 3 corporations - Ameritech, SBC, and AT&T. All had similiar cultures as they all were originally AT&T, yet each had unique differences. I managed corporate help desks for internal employees and contractors using proprietary software. My teams provided 7x24 support and although I – more... was physically in Chicago i managed teams in California and Missouri virtually. My teams were knowledgeable and took pride and pleasure in supporting our client base. When required to provide support 7x24 hardest part is the 3am call to a support bridge to resolve a problem, – less

It was a pleasure working for a company that still puts the customer first.

More traditional than any of my jobs...worked 8-5 (Mon-Fri)...1 weekend out of the month.

I met great people and had a really good working experience.

LEC sales for local telecom company. Sold to Government and Education accounts. Slow to move Baby Bell company.

Great career with outstanding team players, encouraging each other, making sure employees and retirees understood benefit questions they had. Patient and extended compassion with each caller.

Michigan Bell Telephone, Ameritech, SBC and AT&T were all the same company. We went through many name changes through the years

Most of the time there I enjoyed my job. I got to work closely with the media of television, radio and newspaper. Was on a one-on-one name basis with the reporters. Attended all conferences including Ameritech/SBC Golf Open which included senior pro golfers, sports figures (Michale Jordan) and actors and actress.

I loved working for Ameritech, AT&T, and Wisconsin Bell. Pay is excellent and this was one the best job I ever had.

After the phone company was split Ameritech was the best. As the phone company has reorganized AT&T is still at the top.

They produced lots of mobile homes, for majior contractors. But they laid off a bunch of people, due to bad communication from managment. They were given the wronge blue prints for building instructions. That lead to the delay of any more work being produced.

Started as a long distance operator, before direct dialing, office work and went to the Constuction/Engineering department. Ordered material for outside forces and tracked informaton on field prints. We were a close group.
Hardest part of the job is when the Xenia tornado
hit.

Same as AT&T review

Same information

I worked from July 17, 1989 thru Dec 12, 2008.

Filed MTR's(Mill Test Reports),Copied MTR's to attach with the delivery tickets for the customers information, prepaid orders with customers credit cards as requested for COD orders, matched MTR's with the special service orders( Heat treat work ,Inner Diameter drill work and ground & polish work), picked the material from inventory system as we shipped – more... the orders daily, matched the write up, picking ticket and signed delivery ticket for invoicing and calculated the customers cost as well. Data entry of the stainless materials into inventory, filed the open invoices and closed invoices, for accounts receivables & payables, answered the phones during the lunch hour, assisted sales with MTR's, locating past invoices, ran errands (bank deposits) as requested .

Hardest thing to accept from this job..
I was asked to come to the company and then they replaced my position with software program that would do the same responsbilities which the other 2 young ladies could do in their spare time. :) – less

A typical day includes speaking with customers to assist them in placing orders to process requests for services to begin to be disconnected.

I learned to process orders in a timely and efficient manner; assuring customer satisfaction.

Management assured training was efficient and that the employees were provided what they needed to get the job done.

Co-workers – more... assisted each other in getting the quality work out.

The hardest part of the job was satisfying a customer that for one reason or another may have be discontented with the services, (maybe the bill was higher than expected; or the service had not been connneted when the customer had requested. My job was assure this customer was cared for and was satified with the service once the call wa completed.

The other aspects of the position was to make the sales quota that were set; usually quotas were very high, fortunatelly I wa able to achieve the goals required; ( though I do not deem this as my strongest asset.)

The most enjoyable portion of the job were when we would receive sales awards, and the company would reward everyone for the job we had done. I was allowed the opportunity to traing the company employees on a new computer system that had been implemented.

That was a very exciting experience. – less

Answering inbound calls, assisting customers with payment arrangements as well as education them on new products and services. I learned how to have patience with irate callers. The hardest part about the job was having little seniority due to being the youngest in the office I wasn't able to have desired schedule. The most enjoyable part of this job – more... was gaining a knowledge of how to talk to a variety of people while helping them solve an issue and educating them on how to possibly handle matters in the future. – less

As a customer service rep. I was a high level sales person. I enjoyed the products this company had to offer. Management was great and willing to teach. The co-workers were helfful as well