Pros: great expensive medical coverage
Cons: example: short breaks, lack of opportunity for advancement, micromanaged, low pay, no time and ½, you are expected to work every holiday
Work Life balance sucks, you are expected to work holidays while the top dogs sit at home with their families and forget time ½ that isn’t offered. If there is bad weather back east where majority of their policies are held, get ready to work 10 hour shift days and again no time ½ like other companies offer. They will work you to the bone and if you – more... aren’t like by your boss or coworkers for whatever reason don’t expect a raise or an opportunity for advancement. I know people who had been there for ten plus years whose title had never changed not even once from a level I, II or III.
Your coworkers are often fun and welcoming but behind closed doors are miserable to feel stuck in this rut. Although, their model is customer service driven they enforce their workers to not offer assistance to satisfied the customers need but instead pass the complaint over to the manager or team lead and they will offer incentives instead. This means you are considered the bad guy while they get the credit. Also, you are micromanager and timed to use the restroom. Don’t have the BG’s and need to use the restroom more than once or your team lead will come looking for you!
Most people who are happy with the employment at Amica are from down south or their home office in RI where employees are offered gym usage and holidays off since the main office is closed and great bonuses. My boss would leave for hours at a time to go work out and shopping but if you are sick don’t bother staying home or you will be considered a non-dependable employee and treated horribly. Discrimination is overwhelming they do not favor minorities and older individuals or same sex relationship! I’m glad I left, if you do give them a try get in for experience and get out as quickly as possible before 20 years pass you by! – less