Amscot Employee Reviews in United States

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Great attitude from Management
Financial service associate (Current Employee) –  Leesburg, FLDecember 1, 2015
A typical day at Amscot is as follows. I will come into work and dive right into cash handling. Opening my drawer for the day is consistent and I enjoy that. Customer service is a must with that comes having a great attitude for the job. I have learned how to handle Western Union, how to spot when a customer is being scammed through Western Union. I have learned to spot stolen and counterfeit checks.
My management is really good. They are willing to work and teach you when you need it. Co-workers are very nice. Although some get way to personal about their life outside work and notice they bring problems to work. Hardest part of the job is the schedule. I am flexible but you can not plan anything unless it's a month away or even longer. I have not been able to see my daughter as much being here. Most enjoyable is learning and knowing if I want I am able to move up in the company
Pros
Salary, incentives, and room for advancement
Cons
schedule and not being able to have a life outside the company
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What is it like to work for Amscot?
Assistant Manager (Current Employee) –  Tampa, FLAugust 17, 2015
Amscot is a very structured company with a structured culture. The pay is great, I am making double than what I was working for Wal-Mart. If you are looking for a Monday through Friday 9 to 5 job, then don't apply-it's that simple.

I read on here that you don't get breaks, and you do! You get as many breaks as you want. You can sit down as often as you want when you don't have customer, if this isn't a break, I am not sure what is.

Your schedule is posted two weeks or more. My branch manager posts our schedule a month ahead of time, it is actually a policy.

Benefits are good for employees, if you are expecting free insurance for your family, you will be disappointed-but that is everywhere, blame the affordable care act...that isn't so affordable.
Pros
paid breaks, high pay, promotions are given within the company, regardless if you have only been there a short time, friendly co workers, nice customers
Cons
you work a lot, but if you have a good work ethic then this won't be an issue for you
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Claustrophobic place with awful managment
Financial Service Associate (Former Employee) –  Miami, FLNovember 30, 2015
Excellent coworkers but management want you to be a robot, cant leave the building and you work life balance going to be destroyed.
Pros
Salary
Cons
All
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Excellent for experience but terrible work/life balance
Branch Manager (Former Employee) –  Lakeland, FLJanuary 5, 2016
Amscot is quick to promote especially if you're motivated and intelligent. I'm grateful for the skills I've learned from hands on experience running a business and as a branch manager learn how to do everything short of payroll. While I am grateful that I've learned so much, the largest downside to the company is that as management, most of my time is spent in the branch. Hours are extremely long and every first week of the month I can expect to work 65 to 70 hours with no time take a bathroom break, let alone take a lunch break. Unfortunately my values and Amscots began to differ over time and I decided that my family was more important than living at work.
Pros
great experience, good pay, job security
Cons
13+ hour days, short breaks if any, unreliable schedules that change from day to day
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Not Good
Financial Service Associate (Former Employee) –  Miami, FLMarch 18, 2016
Very stressful not worth the money you don't have no personnel life the hours are not good long hours no sick days no personnel days if you have an emergency unless you have a doctors note it cannot be excused
Cons
No breaks long have hours standing no weekends
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the vast majoritie of the associate are amazing
fsa (Former Employee) –  bradenton floridaOctober 15, 2015
great pay out of high school, restricts your life greatly, raises are not promised, i had fun working with 99% of the people at this company
Pros
the majority of workers are amazing and fun rob is the best branch leader
Cons
little to no lunch breaks schedules are not set
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Amscot
FSA (Former Employee) –  Tampa, FLNovember 6, 2015
Amscot is a good Job but not a career. Company does not like to keep people long term. They believe in doing more with less workers which results in being over worked. Benefits are bad no paid sick time.
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Educational and fast promotions
Financial Services Associate (Current Employee) –  Port Orange, FLFebruary 14, 2016
Working for Amscot is much like working for a bank. The main difference is the structure. I've worked at a corporate and community bank; neither were as structured as Amscot. For example, instead of simply promoting whoever has been there the longest, the promotion comes with skills. Each promotion requires an interview to make sure you are ready for the new job requirements!
Each branch has it's own energy, and thankfully I'm now at a positive location. I love it!
Pros
Easy to learn, fast promotions (w/ skills), fun environment
Cons
Expensive healthcare, unable to leave for lunch
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Stable job
Assistant Leader (Current Employee) –  Orlando, FLApril 19, 2016
They say they start from $12-$15. But most likely they will start you off at $12. They are deceiving with how much they offer for any position. Make sure you negotiate before taking the offer. Yes, Amscot has rapid advancement but every promotion it's just .50 cents. When in retail as a leader start off at $15. So be very careful with this company. They want you to live and breath Amscot. Corporate has no respect for the employees and mistreat them when making a mistake. Amscot wants us to comply with all these laws and regulations but doesn't want to compensate enough for it. They expect leaders to work 12 hrs a day for 5 days week. Yes overtime is great put people have lives to live not just breath Amscot. Barely any time off....
Cons
No raises if your branch does make goals even though you had a great review.
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Company ethics questionable
Branch Co Manager (Current Employee) –  Palm Bay, FLMarch 21, 2016
Very stressful but good money. You don't have no personnel life. The hours are not good long hours ,no sick days no personnel days. If you have an emergency unless you have a doctors note it cannot be excused.
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Awful place to work... Lie right to your face
Branch Leader (Former Employee) –  TampaJune 25, 2015
This company claims you work full time... They will cut your hours back to 36 per week so you just qualify for benefits. No wiggle room on your schedule, don't even think of requesting a day off. You will have no social life and they don't care, no incentives to do your job except the fact that they will fire you with no explanation given. No breaks, horrible leadership, they hire you with a good pay rate but break your back with long 12 hour days(only the managers get OT) when they need you and when they burn you out then it's "see ya, will find someone else" horrible company. Misleads their customers and employees.
Pros
Pay rate
Cons
everything else
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Excellent Customer Service with a Smile!
Branch Manager (Former Employee) –  Port Orange, FLAugust 20, 2015
Great customer service providing with customers everything they need in one stop. Balance drawers and vaults daily. Compliance and FDCPA approved. Time management skills a must.
Pros
Pay and benefits
Cons
long hours with little to no lunch break
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Time consuming and closed off work envrionment
Overnight Leader (Former Employee) –  Rockledge, FLJuly 14, 2016
A typical day at work with this company would start with you entering a secured area of the location and not be able to leave that section until time to go home. While there you would give pay day cash advances to people who could not afford to pay back the amount that they borrowed. You would also continually suspect every customer cashing check of being a crook because that is the culture that is taught during training.
Pros
Pays very well
Cons
Time consuming, no sick days given, cannot leave until time to go home not even for breaks
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Great place to get some experience
Helpdesk / Network Technician (Current Employee) –  Tampa, FLMarch 23, 2016
Great place to get some experience, other than that there is no room for advancement, pay is way under the industry average and management's go to response for any issue is "be thankful you have a job".
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Would not suggest
Assistant manager (Current Employee) –  Holiday, FLJune 14, 2016
Dont like current employees looking for new employment. Only promote from within, however if the district leader doesn't like you will not promote you. Long hours, always short staffed, most branch leaders are really biased and play favortism. Schedule changes weekly. No work/life balance. Company doesnt like employees furthering their education. Make employees feel disposable. Took away bonuses and other incentives.
Pros
Offer health insurance
Cons
Long hours, no schedules breaks, 16hr mandatory shifts on sat.
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Horrible Job Stay Away!
FSA (Former Employee) –  Tampa, FLNovember 14, 2015
This is simply the worst job! No BREAKS No LUNCHES! You cannot leave the building other than to take out the trash at certain times. Employees are rude to customers always screaming at them to come up to a window, treating them like it is a cattle call. Amscot wants customers to wait at a window rather than have a sit in the lobby. You have to help more than one customer at a time or you get yelled at for making them 'wait'. More errors happen that way and when you drawer is not balanced you have to explain why.They have bad polices like counting the money three times and also you have to keep track of audits on your drawer in two different forms which is dumb because they can just pull a report. They always preach about saving time yet do things that waste time. The owner has been in trouble with the law for fraud, not sure how he has managed to stay in business. Gives cash advances to old people on social security who will never pay their way out of debt because of their fixed income and they lend money to mentally ill people. Yet they claim that the lend out responsibly. Recently started using government scare tactics to have people sign up for a petition that would limit their use of cash advances by telling them 'the government will take away your cash advances' which isn't true. You are not entitled to a raise unless your branch performs really well. Even though you have no control what so ever on who comes in and who doesn't. They refuse to give time off of any kind, you must be there one year before you can take any time off - and you have to take it all at once. No  more... sick days either so if you are sick, you have to come in to work. Also you must have a car because of the way they open and close, if you do not they will not hire you. You have to clean at the end of the night in 15 minutes, which is nasty because customers clean out their cars in the little tiny trash bins Amscot provides, also must mop, sweep, take out the trash. clean spit off windows etc. They have a music CD that plays on repeat 24/7 enough you drive you mad. Customers are low class angry people, but I guess if I was in debt and couldn't get a bank account and got cash advances every week then I would be angry too. Long hours required at Amscot, you will work 11-15 hours in one day! Yup - standing all day getting a hard time from customers, with no break or lunch. The schedule is all over the place you will open then the next day close or close late and open early. You will not get two days off in a row, usually one weekend and one week day, you never feel refreshed because you are always drained from the stress of this job. The job description, recruiter, trainer none of them tell you how it REALLY is here. This is not a typical retail job. You have to go through class room training for a week (must pass all the test or they fire you) then you go to a branch for a week to train then on the last day they surprise you on your 'home branch'. Moving up is worthless you only get 50 cents when you 'move up' and you get a ton more responsibility. You will work every holiday even Christmas because low lives need their cash advances even on Christmas Day.  less
Pros
None
Cons
Every thing listed above
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Good company
Financial Supervisor (Former Employee) –  Miami, FLSeptember 2, 2015
Great benefits and pay but work hours are long. Can not leave for lunch so you feel trapped. Overall, a good company if you are single and willing to work extremely long hours.
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High paced enviroment
Financial Assistant Leader (Former Employee) –  Orlando, FLApril 6, 2016
If you can handle a fast paced work environment with extreme multitasking then work with this company. The legality training is the best in the country when it comes to financial practices to safe guard the american financial structure.They could use a bit of work with their HR department on employment relations since some of their seasoned mangers are still using practices that are 6 years old and are no longer acceptable. However the technical training you will receive is the best I have ever come across.
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Your well-being is more important than making some money.
Retail Customer Service (Former Employee) –  Kissimmee, FLJanuary 30, 2015
The pay is great. If money is your only concern, you have plenty of opportunity to make extra money in the form of overtime (when they ask you if you want more hours; after a while they just give you the hours, want them or not,. It could be 5-10hrs extra a week or they can give you a 14hr day). Very stressful place to work. There is a culture of intimidation from management, everything is a threat to get fired. You deal all day with rude customers. You have to make collection calls. Turnover is super high, therefore, "advancement" opportunities abound. You can't socialize with co-workers outside of work. If you want to get into management, say goodbye to your social life.
Pros
pay
Cons
last-minute schedule changes, always rushed to complete tasks, benefits, very short lunch breaks
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Works with you
Co-Leader (Current Employee) –  FloridaJune 8, 2016
everyone is really nice. Managers are not always fair but comes from upper management. Store Managers try to help you out with schedules etc but needs approval from upper management. Set schedules for certain positions. Do not think upper management appreciates hard work from employees. Always acknowledge the bad barely ever the good.
Pros
pay to start
Cons
barely get breaks even though they are paid & long shifts for certain positions
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Overall rating

3.1
Based on 162 reviews
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Ratings by category

Work/Life Balance
2.3
Compensation/Benefits
3.3
Job Security/Advancement
3.1
Management
3.0
Culture
2.7