Co-Leader (Current Employee) – Leesburg, FL – November 15, 2017
A typical day at Amscot would include counting my beginning cash to ensure it was counted correctly the previous day, immediately helping the next customer waiting, Sometimes I would need to help several customers all at once. It is a very fast paced job, but are given a few weeks to be taught the basics. The leadership team are there to work at the windows right alongside you, however not all leaders see it this way. Some locations have great leaders and others not so much. Unfortunately, you don't get to choose which location you would like to work at; it is chosen by the district leader. Shortly after completing a 90 probationary period, you are evaluated by leadership and when you are ready are promoted to leadership as well. The best thing is promotions are not about who you know its how hard you work and avoid mistakes. The best thing about working there is building what we would call Raving Fans; customers that came back to see specifically you. The worst part, I feel, is lack of communication from Senior Leadership to the new associates, the amount of hours leadership works, and the fact that friendships are forbidden with customers and other associates. If caught going out with the girls or guys after work for any reason, it is considered a one way ticket out. Overall the pay is great for entry level and pay is by the hour; and overtime gladly given (until budget cuts arrive); raises are only given if the location you are in is growing and with promotions (only 50 cents); but the experience I gained I wouldn't trade for anything.
Great pay for entry level, ability to move up quickly
Financial Services Associate (Former Employee) – Orange City, FL – November 29, 2017
While the pay was nice, there's no balance for an outside life, management clearly plays favorites at any branch, and being locked in a box isn't worth it. Some days your shifts are 4 hours, other days you're working a 12-14 hour day with just you and a manager. Training was detailed and intense which was great, but afterwards, you're on your own. They were quick to belittle you for what you've done wrong but never wanted to help correct it.
No breaks, lack of support from management, no work/life balance
Accuracy is key. Following all steps of service as well as security. It can become a little overwhelming when all steps are added up. Almost everything you do has a procedure, from entering the building to taking breaks or closing.
Once you arrive you can not leave until your shift is over. Including on break
Assistant Leader (Former Employee) – Fort Lauderdale, FL – October 21, 2017
I've learned a lot on how to manage a store and keep organized while working with Amscot. The downfall was the former manager and how she lacked fairness when it came to scheduling. The associates were overworked.
Leader (Former Employee) – Orlando, FL – October 19, 2017
I worked for the company for almost 6 years and I felt I lost 6 years of my life. Sure the pay is good and for the most part it is a livable wage but you sell your life to them in the mean time. The schedule changes on a regular basis so you can never plan anything outside work. Another thing with the schedule is they will schedule for a 16 hour shift but give you some 4 hours shifts so you never hit overtime. Management will relocate you to other branches without even asking you, my last year I worked at 4 different locations. The branch leaders are always stressed and can hardly help you at the windows even at peak busy times because they are always on the phone with their calls. At most busy locations the 30 minuet break they promise you for lunch will never happen. God forbid you ask for some personal time or a sick day cause if you don’t bring a doctors note chances are you will be let go. Also there is a no line policy at the widows and customers go wherever so you are moving around, on your feet, bumping into fellow associates, in a confusing state all day long. It can becomes mad chaos during busy times. It was the worst working experience of my life and the only reason I stuck around for so long was cause I had goals in life and the pay helped me get there.
Long hours, schedule changes, stressful environment, micro management
It’s a job you will have to be patient with. The hours are crazy. Dealing with the people is very crazy. Not able to go out for lunch or break. No real lunch time. Have to work through your lunch time and breaktime
Amscot is very well-structured company . Top management and HR are open minded to new ideas and react quickly to complaints and grievances . The job is little bit physically demanding. work place can be very fast-paced, especially at the beginning of the month. it requires a lot of focus and attention to the details. its definitely not 9 to 5 type of job.
The good thing about this job is that you learn, the quiz and test you on everything to make sure you have learned what you needed to know. The only thing that bothered me were the schedules they were all over the place and you could be called in with a very short time notice.
Financial Service Associate (Former Employee) – Miami, FL – July 29, 2017
Amscot financial was not for me, which is not to say it isn't for everyone. You'll enjoy this work if you enjoy speaking to people all the time, a fast paced environment and are able to work irregular hours.
At this moment I dont have anything to add in this section
Bilingual Accounting and Financial professional experienced in customer relationship, account receivable and financial regulations. Recognized for outstanding customer service and effective at assisting to the leaders. Works well under pressure in a fast paced work environment. AML and ATM process acknowledgment and Certified Notary.
One day you can have a 4hr shift other days 14hr. Management spends 1/2 their day with personal phone calls even when it's busy. Amscot wants worker bees who want to be promoted but doesn't help their associates advance. There is no personal life outside working for this company as your schedule changed even after it's posted. Managers give themselves OT each week but if you have 38 hours and worked over 7 min you have to cut it. Some days you don't get a lunch break but others take 3-4 breaks. Managers play favorites. VERY high turnaround as selective as amscot is in the hiring, once people realize what the job actually is most quit.
Never will I ever work for a company such as Amscot. I was 8 months pregnant working over 45 hours a week at times no days off. They will make you work by yourself and no help. It gets overwhelming. I wouldn't recommend this job to ANYONE!!!! Management is not always there to help. Thumbs down.
No breaks, Extremely rude customers, Can't leave the property, No help from management