Decent place to work, could be improved with better leadership
Data Analyst (Current Employee) – Washington, DC – November 2, 2016
Management at Amtrak is very bureaucratic and makes it difficult for people who have skills and capabilities to advance. Lots of senior employees without college degrees.
The benefits are decent, including free rail travel.
Workload is reasonable and not too taxing, but management is very inflexible about telework, flexible hours, etc.
New CEO that just started is excellent, but it will take a while for his management style to trickle down through the company and undo years of increasing bureaucracy.