Amtrak

196 reviews

Amtrak Employee Reviews

Found 192 reviews matching the search
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun work place
Sunnyside Yard, N.Y. ELECTRICIAN (Former Employee) –  39-29 Honeywell street, Long Island city, NY 11101March 12, 2015
Changing out of florescent bulbs and ballast of all types , which include lighting fixtures. all experience learned where all tied into the electrical field in the railroad business. team effort.THE hardest part , all replacement parts required to complete daily tasks are located in a separate facility, which takes 3 hours to deliver.
Pros
benefits, retirement pensions, 401k plan avail.
Cons
20 minute lunch, no use of phones on property
Was this review helpful?Yes44No9
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great
Electric Traction Line Foreman (Former Employee) –  Boston, MAFebruary 24, 2015
Great place to get established. and to support your family, as well as set your life goals... made a lot of my dreams come true
Was this review helpful?Yes45No8
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Challenging environment.
Safety Manager and Coach Cleaner (Former Employee) –  Washington, DCFebruary 18, 2015
Union environment bred conflict, animosity, and distrust. Poor ergonomics, labor, and time management. High level of risk exposure with poor implementation of relevant corrective processes. Operations run with small percentage of success. Operations making a profit would be a surprise. I learned to be an agent of change and used my voice to minimize safety hazards, risks of injury, and misuse or damage of equipment and resources. I accomplished this by aligning myself with other employees of similar vision and attitude. The mechanism of unionized environments are special and make slow determinations of advancement opportunities.
Pros
learned adaptive, protective, and survival techniques.
Cons
dark and negative enivronment.
Was this review helpful?Yes43No7
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
very good company but hard to advance not that much on the job training.
MD (Current Employee) –  Boston, MAJanuary 29, 2015
wish mangement would talk with staff more to see how the operations is going need more training on variours jobs.
Pros
graet company
Cons
more one on one with staff to see the operation.
Was this review helpful?Yes39No13
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
SAFE AND PLEASURABLE EXPERIENCE FOR THE PASSENGERS IS ALWAYS THE GOAL.
LOCOMOTIVE ENGINEER PASSENGER (Former Employee) –  TOLEDO,OHIOJanuary 28, 2015
OPERATED PASSENGER EQUIPMENT TOL TO CHI AND RETURN 3 TIMES PER WEEK.....NO DAY WAS EVER BORING !
THIS WAS A FUN, REWARDING AND CHALLENGING JOB AS A LOCOMOTIVE ENGINEER.
Pros
excellent pay and benefits
Cons
must work weekends, holidays, nights and snowstorms.
Was this review helpful?Yes47No7
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very challenging job, it was an honor to have it.
Environmental Coordinator (Former Employee) –  Jacksonville, FloridaJanuary 28, 2015
Never a dull day, many challenges and opportunities to excel and learn.
Was this review helpful?Yes18No8
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great experience to work with productive and innovative people.
QA Analyst/Tester (Former Employee) –  Washington, DCJanuary 22, 2015
A typical day starts with a quick stand up meeting with developers followed by the quick QA team meeting to provide the update and gather the feedback which followed by the work on requirement review or Test case writing, or execution depends on which phase of SDLC we are in. Time was never enough, and that was the most challenging part to get an approval from business; even though, few times we succeeded to get an approval, most of the time we (QA team, developers team, Business analyst, PM etc) all had to work as one group to find a solution to deliver the project on time, and when we met the dead line that is the most enjoyable part of the job. It works like a fuel for the next project. It gives me confidence as well as more energy to accept new challenges and accomplice the next project.
Was this review helpful?Yes26No3
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Highly productive workplace
Customer Support Representative (Former Employee) –  Philadelphia, PAJanuary 16, 2015
Multitasking position requiring high level of productivity amid a fast paced environment with exceptional coworkers. The hardest part of the job was not being able to implement new, cost-saving procedures that would have been more productive. The most enjoyable part of the job was resolving an unusual, stressful situation to the satisfaction of all parties involved.
Pros
convenient work locations
Cons
short breaks and lunches
Was this review helpful?Yes32No5
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This is a very independent position.
Caretaker (Current Employee) –  Erie, PAJanuary 14, 2015
Keep customer areas clean, keep a watchful eye to any trouble that may occur amongst customers. All sidewalks and tracksides must be shoveled and kept clean at all times. Stay patient waiting for late train arrivals.
Was this review helpful?Yes29No9
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
You can learn a lot here, it is more than Passenger Rail
Specialist (Former Employee) –  Washington, DCJanuary 13, 2015
Very interesting and complex passenger rail entity. I learned a lot while working here. You learn a lot about government relations, infrastructure, and equipment amongst many other things.

Most enjoyable part of the job was learning about and experiencing many aspects of the railroad first hand.

The industry is changing and demanding a "new" workforce as a lot of railroaders are on their way to retirement. I had a good experience here.
Pros
rail privledges
Cons
relies on government funds
Was this review helpful?Yes17No5
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good and a good working enviroment.
Machinist Technician (Current Employee) –  Washington, DCJanuary 6, 2015
Report on duty on time and clock in by using your punch in card .Attend safety briefing meetings where our supervisors read out daily safe rules and out job assignments for the day.
After the safety briefing all workers are expected to report to their assigned locations and complete their jobs for the day.
You work with your co workers as a team in accomplishing your daily work assignment .
The hardest part of the job is when on rear cases your co workers on the same craft mark off from work leaving you with a lot of work to be done within a required time frame ,as we work on revenue trains.
The most enjoyable part of the job is ,friendly and family environment.
Pros
never have to work outside in bad weather conditions.
Cons
little or minimal racial discrimination against minorities
Was this review helpful?Yes30No6
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
I will be back.. to finish my career
Manager Of Field Opertion System Production (Former Employee) –  NEC System WideJanuary 6, 2015
7 days a week
Helped me excel in the industry
Still stay connected to every one met over 30 years
Was this review helpful?Yes17No9
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Prep Cook (Former Employee) –  Presque Isle, MEJanuary 6, 2015
Work study position through my college, decent environment great work ethic, learned a lot of skills.
Pros
flexible hours, benifits
Cons
workstudy
Was this review helpful?Yes13No4
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Interesting work but insensitive and unsupportive management
Sr. Director Financial Systems (Current Employee) –  Washington, DCDecember 21, 2014
Amtrak has changed over the past few years. Major cost cutting actions have resulted in big bonuses for upper management and a severe reduction in benefits for the majority of the work force. Seniority is now viewed as a negative by the management and pressure to retire early is high.
Pros
challenging and interesting work. able to learn from experienced people
Cons
limited resources. limited growth opportunities. unsupportive management
Was this review helpful?Yes39No5
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Challanging environment with Fun loving people
Sr. SAP MM / eWM Consultant (Current Employee) –  Wilmington, DEDecember 13, 2014
Challanging environment
Scope for learning new technology
Was this review helpful?Yes22No12
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Only A good place to work if you have no family and no life
Lead Service Attendant-Diner (Current Employee) –  New York, NYDecember 7, 2014
A great job if you really don't have a life, a family and don't want one...
Pros
tips, meeting people
Cons
never can plan your life, won't know your days off
Was this review helpful?Yes59No9
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
busy
Environmental worker (Current Employee) –  Philadelphia, PANovember 27, 2014
ok job just need more money. umder a contract with a company not Amtrak
Was this review helpful?Yes26No10
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast past production oriented with advancement.
Trackmen, Machine Operator, Foremen (Former Employee) –  Philadelphia, PANovember 15, 2014
Great job with advancement and growth within the company. Long hours but fun family oriented values.
Was this review helpful?Yes39No12
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
hard on family
traveling head chef (Former Employee) –  New York, NYNovember 6, 2014
long trips, too many delays on road ,no sick days , you learn a lot about people and stress
Pros
great money
Cons
no time for family or health
Was this review helpful?Yes50No7
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Entrepeneurial business developer and sales designer brings life and fun and loyalty to business growth.
Certified Passenger Conductor (Current Employee) –  Oakland, CANovember 5, 2014
Exhibiting strong leadership in highly competitive and challenging markets is no easy feat in itself but, being able to show significant revenue, product and business growth takes innovation, creativity and learning how to listen to your management, customers and employees. Being involved with your people, and knowing their business and being able to bring them in to a team fold is important.

I learned you need a keen inspectors eye for quality, innovation and team development. I learned that to lead teams of stake holding customers, sales teams and operational professionals takes planning, executing commercial marketing strategies and sales campaigns.

Communication and clear understanding of what is expected and the goals that need to be accomplished. This takes significant team and personal development and a path to organizational improvement. Gaining trust and respect is paramount.

The hardest part of the job is the people. The most enjoyable part of the job is the people. This is a paradox that makes me want to get up in the morning and know I am going to have a good time by being able to help, nurture train and just be there for my people for whatever their needs are professionally and maintain an understanding of their personal accomplishments and entanglements. Its the people that drive any business. I know how to motivate and make others feel good about themselves and want to contribute beyond their job description. Having fun at what you are doing is a great motivator.
Was this review helpful?Yes54No29

Overall rating

4.0
Based on 196 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Culture