Claims Assistant (Current Employee) – Philadelphia, PA – October 26, 2017
A typical day at Amtrust I pay diaries several times a day, make copies, schedule appointments for IME's, MRI's, print files and mail them to attorneys and doctors. I also type bureau forms and mail them to WCAIS bureau and to the employee and employer. I also fax documents when needed. I call employees and make sure they are aware of appointments that have been made. Call employers and see if they can accommodate the employee if they are on modified duty. I confirm with employer any missing information needed on the claim. I communicate with the adjusters medical notes as I receive them.
Amtrust is a great company to work for! Ive been here for 2 and 1/2 years. They offer great benefits and vacation time. Management works well with employees. Good moral in the Boca Raton Office at all times.
Great people who are knowledgable and professional
SUPPORT TECHNICIAN (Former Employee) – Chicago, IL – October 28, 2017
This is a great entry level place to work to get into the field. Lots of learning the environment and great management. There are event there that promote a great work environment and seasonal picnics from the company each year as a thank you for servicem
Sometimes there is a lack of communication from headquarters
Certified Claims Adjuster (Current Employee) – Alpharetta, GA – October 4, 2017
Amtrust is a fine company for someone maybe without a degree or for someone young looking for your first 9-5 job. Management is full of the older (65+) employees who openly admit to wanting to coast to retirement. This results in a lack of care in the employees, their fulfillment, and their growth. I felt like I had to take my career in my own hands and move it elsewhere, Amtrust was not a place that would promote regularly or often.
80% of the work is done by 20% of the people. There is no benefit to being a part of the 20%.
Quality Control Analyst (Former Employee) – Jersey City, NJ – September 18, 2017
Multiple work assignments weekly sometimes daily. A place where multi-tasking is a must utilizing business experience and knowledge to the fullest extent. Working with very little direction and having to figure things out on your own with limited time &/or deadlines is the hardest part of the job. The most enjoyable part of the job is learning new skills to get the job done on such limited time frame.
Data Analyst II (Former Employee) – Cleveland, OH – June 7, 2017
I got a lot out of the job and have a lot of experience from this position. Didn't get the respect i deserved. I loved my job when i first started, but after a couple years people left and we moved to the downtown location.
Which meant paying for parking when we didn't have to before and management changes also happened which wasn't for the better.
There are a lot of people that work for this company that are nice and there are people that don't see the potential in others. Management is very untrustworthy and two-faced.
There is a lot of Favoritism in this company and its all about who you know. Majority of the company is family or related to someone higher up the ladder.
Too much work not enough employees. They keep adding business and making more work for the people that are there instead of hiring more people.
Lots and Lots of stress and added frustration didn't make the job fun anymore. The company and people that are there changed as a whole. Just not worth it to me.
Benefits- Health Care, Pay checks
Low value of employees/No appreciation/ High amounts of stress
Worker's Compensation Clerk (Former Employee) – Alpharetta, GA – May 9, 2017
The management in particular at this job was very unfair, had their "pick" and did not supervise at all. Nothing was kept in confidence and did not have an open door to work related issues. As far as the work, it was consistent and plentiful.
Renewal Underwriter (Former Employee) – Alpharetta, GA – May 3, 2017
AmTrust is full of micromanagers and overworked employees. The workplace environment is a somber mood, wouldnt use the word "fun". Instead of feeling like a valued employee, you felt more like you were being watched and "babysat" 99% of the time.
phone bill expenses, lunch & learns once a month (free lunch)
short breaks, micromanagement, located outside perimeter
Claims Clerk (Current Employee) – Alpharetta, GA – March 9, 2017
Entry level position can be hard to move up from this position within the company. There is not enough work and to many employees in one department. Claims clerk consists of 4 different departments. Indexing- Sort mail from a computer into claims First Reports- Enter new claims and assign to Adjusters Bill Pay- Pay processed bills Call Center- Answer live calls to provide information and status of claims to Claimants, Employers, and Physicians. I do not recommend the call center position high turn over and training is not helpful enough to deal with the calls that come in.
Benefits and flexible hours
Management is weak and doesn't properly manage. Way to much drama in the work place as well.
Worker's Compensation Claims Clerk/Team Lead (Current Employee) – Alpharetta, GA – February 17, 2017
It is a great place to work. The job is easy and it is never a problem if you have other important things to do outside of work. You don't have to worry about losing your job. However, the being able to grow within the company is pretty slow. I work my butt off everyday and take on more responsibility as I should and have not been considered to move up in the company or get a raise as of yet. I really love working here but I am in hopes to get paid what I am worth as this company.
Claims Assistant (Current Employee) – Albany, NY – January 7, 2017
Spending all day staring at a screen is not for everyone, but I don't mind it at all. My favorite part of this job is working in teams and being able to communicate with people about many different things, whether it's to gain a better understanding of something or to help solve a problem. Sometimes I have to deal with some difficult people on the phone, but I am a person who is able to keep calm and assist well. I am good at diffusing tense situations and leaving the claimant or whoever is calling us feeling relieved of their issue or concern without causing any more problems.
Legal and Compliance Licensing Specialist (Former Employee) – Cleveland, OH – November 5, 2016
The company pays well. Manager in the Legal and Compliance is awful. She is immature and be little's her staff. I have never worked in a dept so short staffed. My opinion is for people to stay away from this department.
Business Analyst/Project Manager (Former Employee) – Cleveland, OH – October 14, 2016
My coworkers were amazing, management not so much. I am grateful for the experience, I certainly learned a great deal. its a great entry level company, you can learn a lot. the average person stays maybe 6-12 months.
good health insurance options and generous PTO & holiday