About Ancillary Services Inc.
Ancillary Care Services is a wholly owned subsidiary of American CareSource Holdings (NASDAQ symbol ANCI), the first national, publicly traded ancillary care network services company, offers a comprehensive national network of over 4,900 ancillary service providers at more than 36,000 sites. Ancillary Care Services offers the regional payer community – more... access to a broad network of ancillary providers, along with a value-added suite of services that results in quantifiable medical and operational cost savings to payors. By assuming responsibility for the most complex and costly interactions between payors and providers (contracting, credentialing, collections, resolution management, and payments) ACS is able to leverage our economies-of-scale and technological superiority to drive down medical and operational costs. Only ACS is able to immediately enhance the breadth (footprint) and depth (specialties) of our clients' ancillary services by tailoring the network to optimize your fee schedule. These results are achieved without charging access fees or requiring any investment. All this is done without any member disruption, because we augment rather than replace your providers.
What value does ACS add to its clients? ACS brings significant, tangible value to each of our client relationships. Some of these values include:
ACS's ability to improve ancillary medical cost savings by an additional 8-15% over our clients' current provider discounts. ACS' relationship with its providers help you lower the costs of ancillary care for your clients and members. The reduced cost of ancillary care helps extend the benefits offered to your members. ACS clients do not pay any additional access or PEPM fees. Working with ACS immediately augments and expands your current network without an increase in costs for network overhead and administration. ACS targets our client's high volume providers for continued provider development. ACS helps reduce ancillary claims loss ratio for the payor community. ACS becomes the single point of contact for provider appeal management. Who are ACS' clients? ACS has direct relationships with national, regional, and local PPO's, TPA's, unions, self-insured/self-administered employer groups and insurance companies. How robust is the ACS provider network? ACS's national provider community has over 4,900 provider sites with more than 36,000 provider locations and the network is growing by 25% per year. How can I find a provider? ACS provides extensive search capabilities on our website at www.anci-care.com. On the home page in the upper right-hand corner of the ACS website click on the Provider Search icon. This will take you to the Ancillary Care Services Provider Search page. You can search by Provider/Facility Name, Primary Specialty, City/State, or Zip Code as well as specify the radius of the search. What type of customer service do you provide? ACS is proud to announce the recent expansion of our Anci-Care Service Center, providing you with the best support. Our highly-trained, HIPAA-compliant Service Center Advocates are ready to help with all of your claims related questions, such as:
Claim/payment status
Provider payment questions
EOP clarification
Network affiliation information
Electronic remittance
Refund requests
Repricing validation
In-network provider status
Documentation Requests
To reach our Anci-Care Service Center:
Call 800-370-5994, select option 4, then select option 3,
Fax your inquiry at 972-980-2406, Attention: Service Center, or
Email your inquiry to customerservice@anci-care.com.
2. Claims Processing and Payment
How does the process actually work? A customized claims flow process is established during implementation. Our clients forward claims to ACS for repricing via EDI or paper. ACS re-prices the claims then issues a repricing sheet or outbound EDI transmission to the client that shows billed charges, ACS re-pricing and client savings. The client then remits payment to ACS, and ACS remits payments and EOPs to the provider. – less – More from ZoomInfo »
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