Efficient work environment that fosters teamwork and professionalism always.
I have been working at the 9/11 Memorial and Museum going on 3 1/2 years now. I have learned many useful things during my tenure at the site. The people I have encountered, whether professionally or socially, have greatly impacted me. A typical work day in the museum is constant visitor volume. They are greeted by a screening process synonymous to airport security. Each visitor is thoroughly screened by stepping through a magnotometer threshold device and their belongings are inserted into an x-ray machined to be viewed for contraband interception. After this process is completed each visitor may continue toward the exhibitions located below the museum's main entrance.
My colleagues are great. They really help one another throughout the day on various tasks whether major or minor. Whenever I may experience any difficulty I can always rely on someone to assist in my time of need without hesitation. Management is very vigilant and adept to how the site needs to be operated. They have handled many adverse situations very quickly, safely, and professionally.
The hardest part of my job is handling unstable people or encountering a item of contraband that can pose a threat to the public, such as a weapon. I have been involved in one instance where a New Jersey state trooper entered the museum with his service weapon on him and he failed to inform me that it was on his person. I simply saw it on my monitor on the x-ray machine, locked the chamber of my machine so the weapon would not exit on the other side, and immediately summoned a NYPD officer to speak with the – more... gentleman about the matter. It was a fearful time because I saw the pistol and just imagined that if it were to belong to someone else, it would've been an entirely different scenario.
The most enjoyable part of my job is meeting new people from all over the world. I get to briefly converse with them about their whereabouts and even get to pick up phrases in their native toungues. I feel as though to communicate effectively with someone, you should make a valiant effort to learn his or her language. It is a major sign of respect, but also bridges the gap between people that may forge lifelong relationships, whether personal or professional. – less