Decent place to work AS LONG AS YOU ARE NOT IN SALES.
Pros: fun people, good environment
Cons: lack of consistency, poor management, high pressure sales tactics
Angie's List has a great culture and offers lots of fun events and extracurriculars. However, your overall experience with AL changes drastically on what dept you are in. Ad sales/account management/member sales/big deal/ecommerce sales, etc. are all sales gigs and pretty much the dumpster of the company. There is absolutely no consistency - territory, managers, sales teams, even the office you work in can change DAILY. They try to address this by saying it is due to growth and you just need to be flexible. However, after a month or two you realize it is simply because the company, from the top down, does not have a clue what to do. When I left sales numbers were way down and management was struggling over how to fix it. The problem was over hiring and pressure to fit every sale in a 1 month cycle. However, the only solution mgmt could come up with was to micromanage and yell at everyone.
The sales depts have close to 75% turnover right after 9 months - it's close to a 50/50 split on whether people are fired or choose to leave. In ad sales you are given a territory - this territory will define your success with the company. Your manager has 100% control over what territory you are assigned. Typically it works out that the most senior salespeople get the best territory so they continue to succeed while new hires struggle with bone dry accounts. When I interviewed I specifically asked if we are given new leads or if they have been called before…I was told that due to Angies List massive growth there are plenty of new leads to go around everyday. This was a baldfaced lie. Out of every 500 accounts you may have 1 or 2 that haven't been called before.
Anyways, it's a sales job. Good luck if you give it a shot.