It Could Be So Much Better
Service Representative (Current Employee) – St. Louis, MO – October 16, 2017
A typical day as a service rep is pretty slow depending on when members decide to come in, besides doing transactions the only other things to do is take online training courses which can become pretty boring over time.
I learned more patience when dealing with others.
Management over my department is poor, no support for me or others as an employee, a lot of favors for certain people, and rules are very unclear due to different information being given.
The workplace is pretty relaxed for the most part but at this location it can get pretty busy and that's when it gets less relaxed.
The hardest part of the job is remembering all the different procedures for transactions and remembering how to work the old computer system since they have us using a new one but not everything works on it so you have go back and forth.
The most enjoyable is the people I work with, meetings having an open bar, and some of the members can really brighten your day.
Hour lunch, ability to move to different departments, snack machines
Part time benefits are mainly reimburstments