Customer Experience Technician (Current Employee), St. Louis MO – July 27, 2013
Pros: free beer, talking about beer, friendly coworkers
Cons: demanding job, hard to advance, long hours
Worked for over a year as a part time CET. In the role you will be expected to answer hundreds of phone calls a week (thousands over a year) and, most of them are from disgruntled consumers.
I was hired as a part time employee and in my initial interview the hiring managers promised that advancement into full time employment is common and should happen – more... within 1 year. This was not a priority whatsoever and they actually worked me full time (40 hrs) for most of my tenure without having to pay me benefits.
This job will help make you a better communicator and you will talk to every type of person imaginable from the friendly beer drinker to the Ridiculous and insane (literally).
There is also free beer each month and your coworkers are generally really cool and fun people. Management simply cares too much about saving money than taking care of their part time employees and they would prefer to squeeze the most out of you in a short time and burn you out than actually work on developing you into a future talent for other aspects of their business aside from answering the phones.
But the phone keeps ringing and somebody's gotta answer it. – less
Senior Information Systems Analyst (Former Employee), St. Louis, MO – July 15, 2013
I addressed systems issues for the Corporate Treasury Department. This included minor urgent system fixes and large scale business enhancements. Demanding work environment but worth the effort due to great co-workers, and end user community. Lots of responsibility.
Not the ideal place to work if you are looking for work/life balance
Manager Category Space - NRS East (C-Store) (Former Employee), Atlanta, GA – July 12, 2013
Pros: good benefits, company car
Cons: not a good company
Great place to work to gain experience. Work to life balance was horrible though. Expected to be available 24/7. More often than not I was working until 7 or 8pm and my family life suffered. Was expected to be available on weekends, holidays, and even on my vacation. I would not recommend this to any of my friends.