Pros: Employee discounts such 50% off original price, and additional 40% when met monthly sales goal
Cons: Buying too many clothes and maximizing credit
When opening the store with store manager, cleaned the cashier register area, aligned the clothes correctly, replenished any clothing item that was needed on the floor, size organization, price markdowns. When customers arrived to the store greet them and welcome them to store. After a couple of minutes walk with them and try to engage in a conversation with them. Talk in a soft gentle tone and listen to them carefully where they would like to use the clothes, for a meeting/conference, brunch with the girls, weddings, etc. In the fitting rooms, I would talk to them about the benefits of opening credit cards with Ann Taylor. For clothing items returned ask them why if changed their mind about a certain item so that this information can be relayed back to top level management.