Branch Manager (Former Employee) – United States – February 20, 2018
For branch managers beware: The leadership will try to build their own relationships with your staff and if you ever decide to go to a different company , they will do whatever it takes to keep certain people. They will make up lies to attempt to create doubt with everyone on your staff so they stay with the company and not your team. They want to break up your team. You also have no one there assisting your branch which is why they lose branches all the time. If you are a team looking to partner with a lender I would run far from this company if you wish to keep your team intact in the future. You may arrive as one team but you will never leave the way you came. There are plenty of better entrepreneurial options out there so take my advice and keep looking.
Company usually lays people off in November when things slow down which is why I rated the job security so low. As a processor I also felt like I couldn't take time off but this may have been specific to me. Other than that it was a fine place to work. Management is nice, but the company is still experiencing growing pains. Overall though I would gladly work there again.
Underwriter (Former Employee) – Remote – November 22, 2017
Management is always in meetings and no changes ever happen, processing is poor. large percentage of loans are withdrawn or declined. Even with high volume staff is laid off putting strain on remaining staff - apparently financial instability in the company. 10 years ago company stated looking into 401K match and current new hires are told the same thing but it never happens.
Remote ability to work
Constant pushing of work, difficult to contact management in meetings, numerous layoffs
clerical (Former Employee) – Mount Laurel, NJ – October 21, 2017
If you have a family or an independent life outside work, this is not the place you want to work. Parameters change constantly, authorities are conflicting, and production is valued over other important considerations.
Mortgage Loan Processor (Former Employee) – Waltham, MA – August 23, 2017
If you are a self starter and motivated to get the job done, don't think about applying here unless you thrive while working under someones thumb. Never have I been made to feel inadequate in the work environment. The overall company has a great vibe and lovely management but beware of the local branches that do what they want to do, including encouraging fraudulent activity.
Underwriter II (Former Employee) – My Laurel – January 7, 2017
Poor leadership. Poor systems. They hire on projected volume that never makes it thru n them come the layoffs. As quick as they hire That's as quick as you are let go due to poor planning. Too top heavy n you have no idea who you are reporting to from one day to the next. If you are looking for any type of stability this is not the company for you.
Poor leadership, no raises, no 401k match, only 5-6 pd holidays and only 1 floater