Pros: flexible schedules, work at home opportunities
Cons: short beaks, stressful environment
Anthem, Inc is a very good company. It has great benefits, competitive pay, and good opportunities for advancement. This, however, all depends on where you are in the company--more specifically, which department you work in. From personal experience, claims is your typical, "bottom of the food chain" department. As with a lot (maybe even most) of other high-level corporations, the people at the bottom are treated like numbers. There is a very high turnover rate, employee satisfaction is a dream, complaints are never-ending, and job stability/security is pretty much the red flag to a bull. There are unrealistic goals set forth by God knows who and while they promote autonomy, there never seems to be any resolution to the issues that employees have with their job requirements. There is no doubt that claims is a stressful work environment with the constant threat of losing your job when you don't make 95-100% production (even though you are responsible for production AND quality as the 2 go hand-in-hand in every situation, they don't care about quality. They'll say that they do, but the truth is in the pudding.); an influx of mandatory overtime; standoffish, unapproachable, and overbearing management; a crippling lack of communication; and thusly, an almost detrimental lack of cohesion. But, because the way a business of this magnitude has to operate is understandable, I guess there is no real reason to complain. The company has goals that have to be met and oftentimes, they will pull teeth to ensure that they achieve said goals. Either you're willing to be a pawn or you're not. It's a judgment call.