Anthem, Inc. Employee Reviews

Found 1,904 reviews matching the search
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Not a great job
Customer Service Representative (Former Employee) –  Portland, MEMarch 30, 2017
If you want to sit in a cubical all day and not interact with anyone else this is the job for you...all you do is take call after call and you have peers reviewing you all the time to tell you what mistakes you made there were never really any warm fuzzy comments regarding your performance
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high energy - high stress
Health Plan Advisor (Former Employee) –  Woodland Hills, CAMarch 29, 2017
management was constantly under heavy stress which is passed on to employees. There were some very good managers at the outset which was abruptly changed without notice. The caused a good deal of mental tumbling with the workforce.
Pros
colleagues are cool
Cons
not enough training
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Great teamwork
Consultant, Health Care Analytics (HCA) (Current Employee) –  New York, NYMarch 28, 2017
Great teamwork, good life balance, good workplace culture, after you earn a degree - only internal training available, co-workers most enjoyable part of the job.
Pros
Co-workers
Cons
After you earn a degree - only internal training available
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Decent
HEALTH PROGRAM REPRESENTATIVE I/ FLOOR TRAINER (Current Employee) –  St. Louis, MOMarch 28, 2017
the company is thriving management is condescending and unprofessional. No room for advancement unless you code switch and be disingenuous. Great benefits.
Pros
Benifits
Cons
Work life balance, management
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ok place
Operations Expert/Lead Customer Care (Former Employee) –  Pomona, CAMarch 28, 2017
when BC was taken over by anthem it changed the culture. management needs to say what they mean. Race needs to be non-discriminated. work needs to be fair. clicks needs to be stopped
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team player atmosphere
Enrollment data analyst (Former Employee) –  Indianapolis, INMarch 28, 2017
great place to work, however contract didn't last 6 months. Which i was informed before job started this was a 6-12 month contract. We just did there back work.
Pros
learn new software
Cons
contract didn't last six months
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Customer Care Rep.
Customer Service Representative (Current Employee) –  Midland, GAMarch 28, 2017
The company has a lot of positive goals but the actual inside workings are much less than positive. Leadership is lacking and information sketchy. You may be told by five different people five different ways things are supposed to be done which can leave you in limbo not really knowing the correct procedures. The job is nonstop, which I enjoyed, and during peak season they do require mandatory overtime. There is a lack of assistance concerning irate callers. Finding supervisors willing to take over the calls when members request is an everyday challenge.
Cons
no real leadership/ lack of procedure
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Great workplace
Manager I Health Service Programs (Current Employee) –  Atlanta, GAMarch 28, 2017
Great work environment, several opportunities to grow as well as convenient for commuting back and forth to work. I would recommend anyone to work for his company!
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Depends on which department you are employed in but it can determine your experience at Anthem
Customer Service Representative (Former Employee) –  Indianapolis, INMarch 27, 2017
Anthem is a big company with big opportunities but you have to get a good start and have great management that will help you advance within the company . If you happen to be hired in a department where the management does not have best interest of its employees or support and celebrate its employees you will become burnt out and feel unappreaciated, overworked, and underpaid.
Pros
A lot of different opportunities
Cons
Ability to get to those opportunities, lack of empathy within management
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Perfect
Operator Level II (Former Employee) –  Cape Girardeau, MOMarch 27, 2017
Absolutely loved this profession, because of the layoffs due to them moving overseas i was able to go to college and get a college degree with no money out of my account. I am fprevrr grateful!!
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Great company
Customer Care Advocate (Former Employee) –  Tampa, FLMarch 27, 2017
Great company to work with and for. Management was great, very professional. The number one goal was to satisfy consumers. Awesome place to work especially if you love to care for others!
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friendly environment
Claims Analyst III (Former Employee) –  Virginia Beach, VAMarch 25, 2017
you feel welcome walking in the building up until its time to leave for the day. you were free to speak with manager at anytime needed throughout the day
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High volume employer in Richmond area
Trainer II (Former Employee) –  Richmond, VAMarch 24, 2017
Offers many different work opportunities from entry level call center to executive leadership options. While they are a national company, they look out for the local community.
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Great Job to work for
Processing claims (Current Employee) –  Mason, OHMarch 23, 2017
Anthem is a great place to work for. The company have great benefits once you start. They have a café for workers who want to eat just at work. The hours are flexible to work.
Pros
great people and gym access
Cons
some managers can be a issue but otherwise it is a great company
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Fun workplace
Sr. Java Developer (Former Employee) –  Indianapolis, INMarch 23, 2017
Got to learn a lot of new stuff. Work environment was friendly and worked with new technologies which gave lot of knowledge abd work was challenging .
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nurse
Appeals nurse (Current Employee) –  Norfolk, VAMarch 22, 2017
At the time, nurses were overworked and underpaid. The nurse to patient ratio was 7 to 1. They had mandatory on-call to cover the shifts thar were short, not a good thing for someone who works 8hr shifts.
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most enjoyable part of the job
Claims Analyst (Former Employee) –  Louisville, KYMarch 22, 2017
The company always did different things to show they appreciated the job we did, they would take our families to amusement parks, or other parks for picnics have drawings for days off, extra money, holiday dinners etc.
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Great place to work
Customer Service Representative (Former Employee) –  Overland Park, KSMarch 22, 2017
I loved it here. Management was amazing as were the employees. A very caring management team and the overall atmosphere was very positive.

The only reason I left was because I had to move back to California due to personal reasons
Pros
Great place to work overall
Cons
I have none
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Productive
Membership Representative/Data Entry Specialist (Former Employee) –  Denver, COMarch 21, 2017
Learned a lot about health insurance. Overall good company to work for. During Open Enrollment, Anthem makes the enjoyable when it can be intense. Work place culture is very friendly.
Pros
Good Pay
Cons
Lay offs
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Stable yet challenging
Consumer Service Associate (Current Employee) –  Middletown, NYMarch 21, 2017
Anthem is a great company to work for. Like many the companies they make changes in order to fulfill needs of clients which means you have to be willing to change and be flexible in order to support business needs.
Pros
Break room with games, on-site gym
Cons
Strict break times
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Overall rating

3.8
Based on 1,940 reviews
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Ratings by category

Work/Life Balance
3.7
Compensation/Benefits
3.9
Job Security/Advancement
3.2
Management
3.3
Culture
3.6