Anthem is a very cheap company. All of their insurance plans for their employees have high deductibles. Their incentive plans are a joke.
Most prudent people entering a new job have an expectation of training to commence to learn your job. At Anthem, it does not exist. Fortunately for me, I had previous appeals experience, but what about the ones that don't? They just sit there and do nothing because there is not anyone around to teach them.
The management is a joke as well. The manager is full time remote from a different state, your only communication with the manager is either by phone or IM. The senior management is even worse, even when they are in the office, they are not very helpful - possible because their plate is so full. The management is not fair to their employees at all. For example, when we first started, we could finish a day of work at home or work a little bit on Saturday to catch up the workload, but the management put a stop to that because of other employees in another state. Why punish the whole group because a select few were doing things wrong? We worked hard and all they did was take privileges away. These same managers work from home more than they are in the office. So unfair to be told you can't work from home - by someone that is working from home.
The only good that I can think of is the fact that the normal work schedule for me is early.
Micromanagement issues from management, insurance plans, poor work/life balance, holiday work, mandatory overtime, mandatory weekend work