Health Plan Advisor (Current Employee) – Charlotte, NC – September 28, 2013
Looking for Opportunity in the Financial or Insurance Industry. I am great team play, goal oriented, and willing to adopt to the environment. I enjoy helping people so client service comes nature. I deal with people that has question about the new healthcare law and what to expect. I answer basic to complex question and update insurance information. The hardest part of the job is dealing people that have wont give you chance to explain the ACA function, but I am adopting to the changes.
Management did not care abo it anything other than the SLA. My pay for my job role was not in line with the industry. And it was not just mer it was pretty much everyone there at the service desk. There is a very high turn over rate and not many people replacing them. I left on 2 week notice moving onto a contract that fell through after signing the paperwork.