Health Program Representative (Current Employee) – St. Louis, MO 63103 – January 24, 2017
Great Company with lots of training and learning ethics to be proficient in customer service, call center, and health insurance fields. I have learned how to work multiple systems, while speaking with member via telephone. Great job if you love to multi task.
Claims Associate II (Former Employee) – Anaheim, CA – October 24, 2016
I processed claims for workers compensation for Blue Cross. It was a very productive job which I absolutely loved, even though I did the same thing day to day but it did not feel like it due to processing different claims with different codes. I would thoroughly enjoy getting back into processing claims again, either from a hospital or physicians office. I relocated to Oregon, and resigned from my position at Anthem/Wellpoint.
Director of Operations (Current Employee) – Ohio – August 13, 2016
Anthem doesn't care about their employees - the company is full of bullies. Management play favoritism and hire incompetent people. Their decisions create monetary loss and to recoup loss they lay off their employees
Customer Service Specialist III (Current Employee) – Denver, CO – January 31, 2017
I have enjoyed working for Anthem for 16 years they are a good company to work for. Helping group administrators agents/brokers also helping the individual member making sure all is in place to aid in their health care. Can be stressful due to volume I enjoy being able to help people with their needs.
HR non existant, departments in silos. Management like a dictatorship
Business Consultant (Current Employee) – Louisville, KY – July 8, 2016
HR non existent, departments in silos. Management like a dictatorship, this was my experience. In the Louisville office very cutthroat, soulless, hostile work environment between management and consultants/analysts. Not a good experience.
Productive, Fun and very good for excelling and prgressing.
Collector II Spanish Team (Former Employee) – Bank of America in Simi Valley – April 21, 2016
My day to day process was to log 80+ calls on a daily basis resolving the customers inquiry's. The issues would range from simple membership questions to claims payments to medication coverage and ICD-9 codes verification with the providers of service. Managers where all very kind and positive for the most part, and for the most part was in a supportive environment. the hardest part was to advance through a very competitive environment and transfer restrictions while the company went into a transition because they needed roles filled for certain periods in the year keeping us locked into our role for months on end. The constant potlucks and lunches provided by management. great for morale.
The constant potlucks and lunches provided by management. great for morale.
Very strict lunch, breaks and bathroom break schedule restrictions.
Customer Service Representative (Former Employee) – Worthington, OH – January 12, 2017
Made the bad decision of working here. Don't repeat my mistake. Anyhow, this company won't exist in 10 years because of how old school their technology is. Everything is excel, tedious and built by people that give zero effs.
Workforce Management Analyst II (Former Employee) – Denver, CO – January 12, 2017
Anthem is a fast consonantly changing environment with a great location down town Denver. There is a lot to learn at Anthem including several different styles of Workforce management and new Workforce management technologies. I really enjoyed the fun and vibrant atmosphere.
Appeals Analyst I (Current Employee) – Seattle, WA – February 1, 2017
Overall, Anthem was an OK employer. They do provide great benefits to you as an employee. They are flexible with work hours. However they are very strict when it comes to taking time off and being sick, etc. God forbid, your sick for a few days and they go into a panic attack. They could compensate better. I should be getting paid way more than what I am.
Administrative Assistant / Accounting Reconciler (Former Employee) – South Portland, ME – January 30, 2017
The employees enjoy their time working at Anthem. You are expected to do your job and do it correctly but the benefits out weigh any demands put on you. You can move up the corporate ladder if you desire.
Business Analyst (Former Employee) – Richmond, VA – January 12, 2017
My interaction was within my consulting contracting team. The main interaction with the users and management was with the team leads. None-the-less, I found working there pleasant. There were no special perks other than employee kitchens where coffee was amply stocked. I did like the surrounding area or neighborhood.
Consumer Service Associate I (Current Employee) – Indianapolis, IN – December 23, 2016
Anthem is a wonderful company to work for with the benefits, tuition reimbursement, and the ability to grow with the company. I learned so much about health insurance policies and understanding how medical claims are processed.
Direct Sales Agent (Former Employee) – Newbury Park, CA – August 25, 2016
I worked at Anthem Blue Cross for about 4 years. My supervisors were great! Hours were great and benefits were also pretty good.
My position was a salary + commission. What started happening was that quota's were changed mid month! So in football terms, they kept pushing the goal post further and further back in the middle of the game.
I was part of a reduction in force in 2012 and since then sales department I was in has been dissolved.
Great people to work with in my department. Some flexibility in work hours.
Productive WorkPlace New Facility and Awesome Employee Gym
Trainer II (Current Employee) – Columbus, GA – November 15, 2016
Productive WorkPlace, Awesome Environment with room to advance in your career quickly, Striving Business and Friendly Staff. Anthem has a New Facility and Awesome Gym for Employee. Anthem's Staff is very Professional Staff.
Customer Service Representative (Former Employee) – Indianapolis, IN – January 11, 2017
The Med Supp dept was the worst to work for. the job task were fairly easy, however, most med supp members are 65 and older. So there was a lot of doing things just to appease the members, that was not necessarily part of Anthem policies and procedures. The main disturbance with that department was the lack of leadership quality and respect for the member. I absolutely loathed, and still cannot understand to this day, how, someone...ie, the member, and myself, request to have a supervisor assist and/or take the call. And I would be told no by team leads and supervisors, figure it out on your own. So I would honestly tell the member that my supervisors are refusing to assist us at this time. I mean, who does that?
Pay, Distant parking, susceptible to hackers. Members information was compromised.
Sales Support Team (Contractor) (Former Employee) – Los Angeles, CA – December 4, 2016
Anthem Blue Cross is dedicated to creating a comfortable work environment. The persuasion is to always be competitive in the market while taking the lead in sales of vision, life, HMO's, PPO's and Tier Marketing for placement in Healthcare Market.