Anthem Blue Cross Employer Reviews

Anthem was overall a good place to work. Good people and ability to advance within your department or in the company. Management however tends to let the slackers get away with not working while being over demanding of those who perform and produce. Outsourcing continues to be a priority in order to reduce administrative costs. Many good people have – more... been let go in the wake of good paying jobs being shipped overseas for cheap labor. – less

hard to advance to higher level positions. key is getting into a department and position where advancing is common, my current job doesnt afford me this benefit.

I love the benefits, however it is a desk job and stressful most of the time. I had new management at that time, so everything was disorganized and there was a lot of changes.

My typical day at Anthem consisted of working from my home daily. Start off with the emergency emails to respond to, as there was always those first thing in the morning. Spend at least a couple of hours every other day working daily production work and broken processes. Then working on programming changes and requirement submissions to my internal – more... business partners and external vendors. Then I did my best to keep up with the daily, weekly, and monthly duties that I had such as submitting invoices, tracking my budget and allotting my monthly accruals.

I learned that I do not like working from home. It was very difficult keep that work/life balance. I also learned that I can take on a lot of stressful situations, but I prefer in the future to be properly compensated for any high stressful jobs.

My co-workers were awsome. Two of my co-workers were the best. I still keep in contact with my co-workers for business and personal relationships.

The thing I enjoyed most about my job at Anthem was working independently and being able to create my own processes. I had the freedom to streamline processes, make program improvements and work my plans how ever I wanted. I really did enjoyed the creative thinking part of my job. – less

Leading Health Insurance employer. Need more opportunities for advancement.

The employees are great, but management stinks. They are lacking in training, little or no college education, and the inability to lead.

• Involved in the scope discussions with the Business Analysts and the Business users to identify the technical requirements.
• Iterative design process upon client approval build out of all assets: buttons, products shots, UI components, etc.
• Created and optimized graphic prototype websites and applications interfaces using HTML and CSS.
• Created – more... cross-browser compatible and standards-compliant CSS-based page layouts.
• Utilized an expert knowledge of JavaScript, HTML, DOM, and CSS to deliver advanced user interfaces and controls. – less

I liked my co-workers.I felt valued. I was rewarded with promotions.The benefits were good.

I would not recommend working at this company as it was drastically changed when Blue Cross was bought by Anthem. Premiums drastically increased to customers, workload drastically increased to each worker so that the managers at the top could make more profit. People who had been at the company for many years were suddenly no good at their jobs and – more... "just couldn't do anything right" after being given 2 people's jobs (with high reviews and excellent attendance). There is no moral fiber in management in many departments, particularly Sales. Very interesting to see a company go from non-profit with strong customer focus both internally and externally to just another corporation driven by greed, and Wall Street appearances. – less

I would check in at the main office to see where i would be sent. Then once arrived at the facility we would copy medical records according to the measure(diabetes, BMI, cholesterol, BP) for quality measures to ensure patients were following the recommended treatment for various ailments. Filing and scheduling appointments to copy records, We all had – more... our own carts, copiers, and supplies. We were responsible for stocking all supplies to take with us. I would of liked if there was more training, of exactly what was expected because it felt like they were always bringing up new things that they expected or treated us as if we were dumb and should have known better. – less

Nice place to work with great pay and people.
Would recommend to a friend.

- Starting at 7:30 with two breaks and 30 min for lunch.
- I learned all my knowledge about medical insurance, membership and billing on this company.
- Excellent management.
- A workplace with great co-workers.
- The hardest part of the job was when the system was down and you are compromised to give results.
- The most enjoyable part was when you – more... were successfully and recompensed. – less

- Starting at 7:30 with two breaks and 30 min for lunch.
- I learned all my knowledge about medical insurance, membership and billing on this company.
- Excellent management.
- A workplace with great co-workers.
- The hardest part of the job was when the system was down and you are compromised to give results.
- The most enjoyable part was when you – more... were successfully and recompensed. – less

company is all about numbers not quality to member. the company wants you to do the work of 6 people and answer calls also. The hardest part of the job was sometimes not being able to follow thru for the members. What I like about customer service is talking to all kinds of people.

great company to work for, great core values. Loved the challenging enviroment

My experience was in a call center environment. It can be a good place to work if you like helping people. The management style is very top down, and when I left there was an expectation that my position would soon be outsourced to Manila. I don't know if that happened after I left.

Have worked for Wellpoint for many years and upon relocating to Pomona, Ca I noticed the negativie atmosphere as well as heard nothing but negative comments from other employees regarding not only management but as well as work overall there on a daily.

-In 12 years, went through several phases. Initially keyed incoming claims, advanced to paying claims, both jobs simultaneous with telephone customer service. Most recent experience involved sending State mandated acknowledgement letters within 3 days of receipt of hospital and doctor appeals regarding payments to avoid $25,000 fine per appeal. Sorted – more... and re-directed other receipts to appropriate work sections.
-Gained 10-key experience, learned denial, diagnosis and procedure codes to better know how to handle incoming work. Prepared guides for self and other people involved with same work to enhance efficiencies.
-Was very fortunate to have excellent supervisors to work for. My last supervisor was always fair within the limits of what was expected of her. We had good lines of communication.
-There was a strong sense of family in the department. Willingness to assist with unfamiliar situations and information issues higher than my position dictated. No personality conflicts of any consequence. A very loving group of people!
-The hardest part of the job were the ever-increasing work loads and higher work expectations. Because of the amount of the possible fines, I stressed accuracy over speed. Issues described by hospitals and doctors were frequently not clearly defined... involving scanning through lengthy documents to determine handling of the submission.
-The other hardest part of the job was the 5 of us being laid off and having to say goodbye to our department family. Lots of tears and hugs from these good friends.
-The most enjoyable part of the job was the people: the celebrations of happy times and the acknowledgment of sad times. There was always laughter and lightheartedness along with the hard work which was diligently performed. – less

Typical day: Visit hospital of management request to review inpatient clients and review their current care for authorization of services and determination of continuation of stay needs. Help organize discharge planning needs with staff as needed. Organize transfer with staff as needed. Upon return to office, daily meeting with Medical Directors to – more... discuss patients and any issues in question. Letters of approval and denial as needed. Service both private insurers and Medicare insurers registered with Anthem (Anthem had a medicare program). Referrals to wellness programs and community programs as needed. Use of FirstLink in Ohio for various services

Management: distant and little support/encouragement.

Hardest part of job: documentation on computer when access wasn't available. Therefore double work to hand write info to later enter into programs. Also decision making on issues in the absence of Medical Director.

Most enjoyable: out of office most of day and in hospital environment with much interaction with staff and patients to coordinate their ongoing care and services.

Co-workers: independent and little interaction as they too are out at various facilities doing reviews. Some territorial

Learned: time organization, effective relationship interactions, new techniques/services within the medical community while within the hospitals, presentation skills, priority setting, decision making in a timely fashion. – less

used to be a good place to work but with so many changes, not a good place to work