Pros: Free gym access
Cons: Short staffed
A typical days work would consist of me setting up pre-authorizations for procedures, surgeries, referrals for specailist visits and dme preauthorizations, just to name a few.
In the five years of employment with Anthem I learned that the insurance industry is for ever changings and the most recent change would of course be the Exchange Policy aka Obama Care. Although I didn't work directley with setting up policies we had to hear the ups and downs of this change just about everyday and it really made me appreciate the medical benefits that were provided to me by my employer.
One of the best parts of my job were my co-workers, we could always depend on one other to help out when in need. Keeping moral high and a friendly enviorment always makes the job a lot easier.
The hardest part of my job would have to be when a provider or patient calls in because a procedure and surgery had been denied and they are really upset and emotional. It's a hard thing to listen to.