ANTHEM Employer Reviews

Enjoyed my time with Anthem, enjoyed the people management and the different locations I was able to work at.

Anthem tries to make sure they put the customers first. They have high turn-over because the do not create a positive work environment,

Assist customers with troubleshooting anthem website and issue tickets to fix website if its not working correctly

The hardest part of the job was compromising my home life work balance to ensure company and state/federal timelines were successfully met. My coworkers trusted my solid judgments and consistently turned to me for help, guidance and or advice.

Hard work, but if you do what you have to do each day it can be fun

I enjoyed my 16+ years at WellPoint. I gained many quality skills while working there. I held many positions within the company; such as, Business Operations Analyst, Business Operations Analyst II, Business Consultant and Manager II of reporting/analysis/auditing. I enjoyed working with all the teams and probably the hardest part was being a virtual – more... based company. It was hard not seeing everyone face-to-face during project work. – less

I loved working for this company and would have continued for the rest of my career
the company down sided and the department was sold to a company in Florida

Starting early pulling reports but the day moved along at a good clip. Helping people handle issues and concerns just makes me feel good. Great management experiences and great team feeling.

very challenging, innovative work - most work from home all over US

I enjoyed working for Anthem, and had constant contact with many different providers. I would probably still be there if my department did not outsource our positions to another country.

Several services departments have already been outsourced and more are on the way. Dead end job with no opportunity for advancement.

The company preaches good customer service but send jobs overseas and irrates customers even more. Moral is terrible as everyone knows there jobs aren't going to be around for long.

The company is so short staffed because – more... people are leaving at a rapid rate and the outsourced reps haven't completed training. It's hard to be motivated when you have no future in your job. – less

for the past almost 6 years, I had worked from home.
I worked system generated age lists, claims issues and correspondence from members and providers.
Reviewing such paperwork for appeals and medical records, routing paperwork to correct areas. Making calls to members and or providers regarding issues or questions related to correspondence being worked. – more... Mail letters to members and providers requesting information or advising of out come on issues. Worked Customer Service call center for about 4.5 years handled all issue for members and providers, trouble shooting on claims, filed appeals as the members needed, and was also unit go to person when leads were not available. – less

I process all types of medical claims, Microsoft Office Outlook, Microsoft Office Word, Microsoft Office Excel,Microsoft Office Powerpoint.

a typical day was fun nice people to work with easy going I did not have a hard day

In all the 18 years that I worked for Anthem, it's not a great place to work.

the area in which I work now is excellent but I am relocating back to Hilo Hawaii and cannot take this job with me which I regret. but I am a work at home Referral Assistant I work closely with the nurses for case management I make their call attempts if patient cannot be reached I call the providers, update case files for them check benefits and eligibility – more... monthly. I am required to make referrals to the nurses with the cases I am assigned to as well – less

My day consists of viewing cameras and monitoring front lobby. Haven't really learned much while working here that I haven't learned from previous security sites. I enjoy my co-workers very friendly and a pleasure to work with. I must say there is no hard part to the job,my most enjoyable part of the job are my co-workers.

Anthem was a wonderful place to work,my co-workers and mangement team was great

I enjoyed working with customers, but I felt a lot of pressure from the staff. There were also A LOT of changes made daily. One rule would be made and the next day it could be changed. If you did not do the change immediately, you were reprimanded for not checking your emails. You were expected to check them daily for changes. The call volume was so – more... high that it was hard to check your emails quickly. There were at least 20 emails a day. Usually MUCH MUCH more. – less

The company has many great benefits and usually has a long history with it's associates, but has recently started downsizing it's staff and I hope it does not effect the quality of service it can provide to it's clients.