AOL Employer Reviews

It was very rewarding working enviroment and the company appreciated their employees.

AOL als Arbeitgeber war klasse, leider wurden wir 4 x verkauft und somit ist die Situation nicht mehr angenehm.

Worked on the Lead Team and assisting in training new members with Technical Call Center procedures, did floor coaching on Aspect, Call Times, Troubleshooting, company procedures, and managed Case Mail. There were 250 people on my floor team.

How would you like customers yelling at you every day while your supervisor laughs?!

A great Call center to work at. Easy to balance life and job. Employees seemed happy.

Excellent company to work for. Break room was stocked, flexible hours, and a great opportunity

Awesome job if you like being on the phone and helping people.

I knew the manager there and loved working for her, she offered lots of flexibility. AOL is pretty much now a start-up. The people there are AWESOME...however, not sure if the company will survive, tough place to recruit for considering so many cool companies in the Valley to compete with. They're focusing on mobile and from an engineering perspective – more...  I think it's a great place to work, your voice will be heard, you can help innovate and be part of the team to try and turn the company around. The diggs and people are awesome which makes it a fun place to work... – less

Unfortunately both were sinking (our customer base was shrinking) the last decade I was there (98 to 10). Before that, and during that time, we were professional and tried to produce and deliver a product that was worth what the customer paid for it. Each employee was held accountable for their area and was compensated for making their area work well. – more...  Management was cognizant of the problems involved and did their best to help each employee. – less

I believe AOL is a Great place to be employed. The Trainer was well prepared when he taught us. I would recomend this company to everyone!

Great company to work for but no job security, jobs went overseas after I was hired withing a period of 10 months. Overall good company, great people.

Excellent atmosphere, with a diverse group of employees with plenty of opportunities for growth. The Company sponsored several fun events on a nearly weekly basis and also provided great incentives to make an enjoyable workplace.

It is become a media company and I would suggest AOL as a great place to advance ones career.

Most employees use this job as a stepping stone to another job. Or else they use this as a way to earn decent money while going to school.

Great company and management. They were very concerned about employees health. We had an onsite gym, weight loss contest and rewards program.

AOL was a great place to work and a good team to work with. The only down fall was they decided to outsource to another country and shut down the Tucson plants.

I've always felt that AOL treated me right. I appreciated the hard work and dedication that so many of my fellow employees embraced. The only challenging aspect of the job, was that I was employed during a change in the way people used the internet and AOL suffered from a lack of vision at the top levels to properly embrace these changes. This resulted – more...  in a continuous downsizing. – less

All companies go through change, and many like to rally around it as a battle cry. AOL takes change to the next level, in that the next change comes about before the org has finished absorbing the last one. To succeed here, you must be extremely flexible in your expectations and tolerance for change, being willing to change course rapidly without getting – more...  too hung up on the former direction. You may have one manager in three years, or three managers in one year. The org is constantly flexing, as are key initiatives and job descriptions. It's quite possible to be successful, as long as you are extremely flexible and resiliant. – less