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AOL
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137 reviews

AOL Employer Reviews

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  • Job Work/Life Balance
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Building the plane while flying it.
National Director of Advertising Sales Operations (Former Employee), Dulles, VAAugust 27, 2013
Pros: smart people, meaningful work
Cons: long hours and extensive travel
By far the best place I ever worked. Fast-paced, lots of feedback, great fun. Amazing mentors.
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Very enjoyable, more than I thought it would be
Customer Retention and Technical Support (Former Employee), Oklahoma City, OKAugust 13, 2013
Pros: pizza parties, donuts, and atmosphere
Cons: it was loud on the floor and a few people shouldn't have been there.
I enjoyed working there and made great money in sales retention.
Spent all day on the phones, helping people learn how to use the internet.
Learned a lot about Microsoft windows and computers, enough to help do technical support.
Management overall did a good job, until AOL went to a canned script instead of letting sales people use their own skills.
Hardest – more... part was adapting to the script, when what I used in my experience worked better and was more successful.
Most enjoyable part of the job was the satisfaction received in helping new users to computers learn how to use them, maintain them, and find fun on the internet. – less
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Great Place to Work
Network & Systems Integrator (Former Employee), Sterling, VAAugust 12, 2013
Pros: free lunches!
Cons: management communication problems
The environment is great but in the end there isn't much room for advancement.

I've learned a lot while I was there, essentially refining my skill sets while being in this environment.

Co-workers are GREAT except management has a bit of an issue properly communicating.
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Great environment and benefits
Manager, Digital Media & Talent Relations (Former Employee), Beverly Hills, CAAugust 6, 2013
Cons: no time for lunch
Fun place to work.
Great incentives.
Fantastic raises and great benefits
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Great company
Technical Support/ Retention Sells/Supervisor (Former Employee), Jacksonville, FLAugust 6, 2013
Pros: excellent position and atmosphere
Cons: downsized
Excellent benefits and environment. The company was downsizing and I had to find another position
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Fun young place to work
Operations Analyst, Entertainment Portfolio (Current Employee), New York, NYAugust 5, 2013
Great work life balance but no clear direction from management
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ok - just ok
Software engineer (Current Employee), New York, NYAugust 3, 2013
The was ok - very dynamic and the direction changes quite a bit. Hard to make progress.
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very active with customers
Service Representative (Former Employee), Jacksonville, FLJuly 26, 2013
Pros: hours
Cons: short breaks
a typical day at work would be dealing with customers handling billing . I learn that having a good attitude and being patient is the key. management was ok they were there if you needed them. my co workers were happy had great energy. The hardest part of the job was not being able to satisfy every customer. the most enjoying part was helping the customer – more... and making them happy – less
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exciting fun productive job
calls daily providing customer service assisting (Former Employee), jax flJuly 22, 2013
set up new internet accounts several hundred daily ...this was when the internet and technology moved into the newmillienium
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good job but went over seas
Technical Support Representative (Former Employee), Tampa, FLJuly 16, 2013
Pros: great staff
Cons: no longer exists in america
i like working there it was a fun job with lots of hours to work. sadly the job was sent to India
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Technical Support
Customer Service/Technical Support (Former Employee), Ogden, UTJuly 9, 2013
I would answer calls from America Online customers who were having problems with the AOL software. I would troubleshoot their issues and get them up and running again
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customer service
Retention and Sales Representative (Former Employee), Tampa, FLJune 20, 2013
Pros: fun experience
Cons: schedule
Provided exceptional customer service by forming partnerships with business development, marketing and other company divisions in order to determine most attractive offers for customers.
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Very Friendly Place
Sr. Sys Programmer (Data Miner) (Current Employee), VirginiaJune 17, 2013
The colleagues are talented engineers. I am happy working with them.
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Went out of business
Retention Specialist (Former Employee), Jacksonville, FLJune 7, 2013
not there long enough to evaluate the overall functions of the company bfore a layoff took place (diaL-UP) INTERNET SERVICE.
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Very fun, comfortable work environment
Enterprise Services Intern (Former Employee), Sterling, VAMay 28, 2013
Pros: not much supervision, comfortable, fun
I had so much fu working with AOL. I also learned a lot which was the reason I was there. There were pool tables, game rooms, three cafeterias, nap rooms, and much more.
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Fun Company
Financial Analyst (Former Employee), Sterling, VAMay 25, 2013
Cons: micromanagement
Learn a lot about the internet industry.
The company is on the rise as it is looking to grow int he internet industry and online advertising.
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Fun Environment
Customer Service Representative (Former Employee), Oklahoma CityMay 25, 2013
AOL was a fantastic place to work. The job its self was extremely easy and the bonuses were great! There was no job security because every other week they were discussing closing down, which eventually happened
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Fun place to work
Technical Support Specialist (Former Employee), Tucson, AZMay 13, 2013
This was a great place to work. Employee appreciation was great. They had games and events at the site that made work fun.
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Work Environment
Counsel (Former Employee), Dulles, VAMay 13, 2013
Fast paced and dynamic environment. Independent management style prevails. Matrixed environment requiring collaboration and impact/influencing skills.
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Engaging, Continuous Learning and Support
AOLU Operations Manager (Former Employee), Dulles, VAMay 1, 2013
Great benefits and support to employees. Great culture and diverse management styles. They believe in the continuous learning of their employees.

About AOL

Though it's no longer a part of Time Warner, AOL is still serving America online. The Web portal┬áserves users with an array of – Read more