Benefits Enrollment Specialist (Current Employee) – The Woodlands, TX – February 1, 2017
Speaking with all types of people from young active employees to older retirees. Counseling Bank of America employees on their benefits and enrolling them in all types of plans including life insurance. I most enjoy speaking with a wide variety of people.
Administrative Assistant/Assistant Producer (Former Employee) – Lincolnshire, IL – October 22, 2016
I only worked at AonHewitt a short time. I worked for Hewitt for several years and the culture was great. You worked hard and sometimes long hours but the rewards were worth it. Management was great under Hewitt. I don't know about under AonHewitt as I mentioned, I only worked as an Aon employee a short time and no changes were made during that tenure. It is a fast paced, high pressure, deadline oriented work environment. This is not a good place for someone who can't keep up or isn't detail oriented or is methodical. You really need to be able to keep moving.
Customer Service Representative (Former Employee) – Orlando, FL – December 8, 2016
this is a good company to work for for entry level. if you can get in the door it will open up more doors for you. good company culture. frequent interaction between managers and CSRs. very internally oriented. company really looks out for its employees not just the customers and clients they handle
culture, management, decent pay
time-off difficult to get, benefits not available immediately
Customer Service Representative (Current Employee) – Orlando, FL – November 23, 2016
I would say that for an entry level CSR this is a great place to start off. if your into healthcare and claims adjusting. this is right up your alley. I enjoy the people i work with. just wish i could be more involved and have more opportunity to advance in other positions. kind of a salary cap here unless your the CEO or high ranked and with a bachelors degree
Worked as a project Coordinator for Health Benefits Operation. Great company to work -culture is very business orientated certain department really great to work for others are very out dated in work ethics. Departmental lay off
Could work from home
Treated you like you were in a call center this was not est at hiring
This place was good to work it provided great benefits. A typical day at work would getting in at 9 am and start your day taking calls. I loved my co-workers it was a great working environment. The hardest part was dealing with angry costumers but in the end of the day it was worth it.
Requirements Analyst (Former Employee) – Lincolnshire, IL – January 22, 2017
A typical day at work allows you to get inloved in a lot of areas involving healthcare. From working with a lot of different AonHewitt clients, to the many healthcare vendors. They have a great work/life balance.
CS Representative II (Current Employee) – The Woodlands, TX – December 12, 2016
I love it here and the advancement opportunities are wonderful. The co-workers are helpful and fun to be around. I enjoy my hours and the challenges that come with the job. If you want to learn more they are always willing to teach you.
PDR Customer Service Representative II (Former Employee) – Charlotte, NC – April 25, 2016
Typical work day is phones for reps, a lot of training depending on what dept you're in, you can learn a lot but that depends on who's managing you, colleagues are overwork and underpaid and very under appreciated, the hardest part of the job was dealing with incompetent managers, the most enjoyable part of the job was the colleagues I worked with,.
Pay was ok, benefits above average
placed people in management that should never have been managers, lunch not long enough, technology very outdated.
Senior Customer Service Representative (Current Employee) – The Woodlands, TX – January 4, 2017
As a Customer Service Representative we provide exceptional service to various clients worldwide. Knowing that our company is global and services so many is satisfying. There are various skills to learn for each client and having the knowledge makes you capable of conducting and leading various projects and can lead to the opportunity to advance. The camaraderie between the teammates is a great feeling and can be rather fun when you're enjoying holidays together. When you spend as much time together as we do, it's like family and you can really feel that here at Aon.
Customer Service Representative (Former Employee) – The Woodlands, TX – July 13, 2016
I really enjoyed working for this company. The employees that I worked with were great. I learned about benefits,and how they are provided to each employee that works with different companies. The hardest part of the job, is only having 30 minutes for lunch and also being graded on the calls, but getting different grades because of the different views on how the call should be handled by different graders. The most enjoyable part of the job was speaking with different people on the phone.. and getting to know who they are.
Tele-Interpreter (Former Employee) – San Juan, PR – November 14, 2016
The dynamic between team members was great. The job is very fast paced and you must be able to handle stress and be on the phone all day long. However, the company does try to promote activities for its employees to enjoy.
Benefits Specialist (Current Employee) – The Woodlands, TX – December 16, 2016
Work days go fast as you are definitely working All day. Large call center atmosphere. Call after call, is what happens. Not necessarily my cup of tea. Prefer a little diversity in my day. Gets a bit monotonous after a while. Pay is decent, have them spell out commission structure before being hired. Commission was NOT what I was lead to believe when hired.
Company often provided lunches and snacks.
Short lunch breaks, always felt like I had to scarf down food.