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APAC Customer Services

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516 reviews

About APAC Customer Services

The telephone isn't the instrument of choice for APAC Customer Services anymore. The company provides outsourced customer-management and acquisition services using the telephone and the Internet. APAC's customer management services include customer retention, help-line information, direct mail response, training, recruitment, and order entry services. – more... Clients include companies in the communications, government, health care, insurance, retail, technology, utility, and education sectors. Through its affiliation with sister company NCO Group, the company operates through more than 100 facilities around the globe. In late 2011 APAC was acquired by investment firm One Equity Partners.

Geographic Reach

APAC has operations spanning Antigua, Australia, Barbados, Canada, the Dominican Republic, Guatemala, Mauritius, Mexico, Panama, the Philippines, Puerto Rico, the UK, Uruguay, and the US. – less

APAC Customer Services Employer Reviews

Customer Service Representative (Current Employee), Tampa, FLApril 30, 2013
Customer Services Representative (Former Employee), Davenport, IAJune 12, 2013
Customer Care Sales Associate (Former Employee), Humble, TXJuly 8, 2014
Web Support Representative (Former Employee), Davenport, IAJuly 8, 2014
Team Leader (Current Employee), La Crosse, WIJuly 6, 2014

APAC Customer Services Photos

Working at APAC Customer Services

  • What are the average starting salaries, bonuses, benefits and travel requirements like at APAC Customer Services? What do you like best about working at APAC Customer Serv...
  • APAC Utica is a toilet. The company posts 'blow-sunshine-up-you' posters on every wall yet does little or nothing to live up to them. It's great to see the HR person get ...
  • APAC treats its employees like dirt! I was fired on a trumped-up charge that New York State itself wouldn't support; i.e., they determined I was fired without cause and, I ...
  • Every business has its own style. What is the office environment and culture like at Apac Customer Services? Are people dressed in business casual, jeans and t-shirts, or...
  • What do you think - will Apac Customer Services grow fast? Are they expanding their staff? How does Apac Customer Services stack up against the competition?