Fun work environment with prizes and games.
Pros: games, prizes
Cons: pay raises, co-workers
At APAC, the work environment is fun and upbeat most days. Working with close to 100 people at a time is draining, immaturity and drama all over the place, with home life having an effect on many peoples' work. The overall "vibe" can make or break your day, and it's hard not to let it effect you. The team lead management is always there for you, whereas the upper management is out of touch with your needs as an employee. It's also frustrating that people don't care and will call avoid for hours, but if you ask for ten minutes off the phone it never happens. Time off is unheard of, if you request a few days for vacation, you only get one or two approved, so you end up getting in trouble for something you request months in advance. There are also no pay raises, so you come out to the call floor ambitious then lose care because there's no break in monotony... you end up making less money after a year and a half than when you first started. The most enjoyable, and the most difficult, part of the job is talking to the subscribers. Some people are nice, where some aren't.