Pros: Very Flexible management after training is complete.
Cons: Location was inconvenient for me.
A typical day at work was made up of interacting with many people from different diversities, handling company programs, conversing with people over the phone, and a well earned sense of gratitude at the end of every day. At APAC, I learned and improved a variety of skills, from Customer service, to handling multi-line phones, to professionally handling customers' personal information and much more. Management was pretty good. The supervisors, managers, etc., were very great with the employees. Although, the hardest part of my time spent there must have been when they had irrational shift changes. At some point they had to cut back everyones' hours, and it would happen repeatedly for about 4 weeks. I would have to say though, that the most enjoyable part of that job was definitely my co-workers.