Over-worked and under-paid
Case Manager (Former Employee) – Leon Outpatient – January 26, 2015
The supervisors are very poor at empowering and encouraging employees to work together as a team. It is a highly negative environment, full of gossip, lack of respect, and hardly no training or clear communication or guidance. However, the management is the product of a much larger problem at Apalachee. Most funding comes from Medicaid and there is very little funding in general for mental health. However the company also fails to provide ample sick leave and is very stingy with most other benefits as well. Supervisors bicker bath and forth with each other and place clients and other employee in between their arguments. Computer system to clock in and out and keep track of every second you work, write-ups for overtime or low productivity or missing your lunch because you were so busy working with clients in crisis or not turning in your notes on time (within 24 hours of visiting clients). They basically expect you to work off the clock (unpaid) in order to adhere to the impossible demands set on case managers each day. They require you to have minimum 6 billable hours per day which is "face to face time" and does not include answering phone calls, setting appointments, discussing cases with other staff, driving time, etc. This leaves almost NO time to sit and type notes which takes hours each day to complete. There are no 15 minute breaks, and little to no support for employees who love working with clients and try to help those in need as much as they can.
management, impossible requirements, constant threat of termination