APEX was a productive and exciting environment that offered constant competition and contests to keep the floor lively and motivated!
Pros: contests, great spiffs and bonuses, trips and a family environment
Cons: can tend to be a stressful position at times.
Responsible for managing a nationwide outside sales force ranging from 15-25 100% commission sales reps.
Also responsible for managing the 8-12 inside Team Leaders who managed their own outside sales teams ranging from 15-25 sales reps.
Would train, motivate, mentor and assist both inside and outside sales force concerning product knowledge, sales cycle, sales techniques and closing of sales.
Fielded up to 100 inbound phone calls per day from both outside sales reps, seeking assistance while at appointments, and existing customers calling in for various reasons: billing concerns, technical issues, cancellations (retention calls) as well as general questions.
I learned to wear many hats at once while working at APEX and how to prioritize my 'To Do Lists' as well as how to effectively delegate responsibilities to others no only to ensure that all tasks were completed but to also give employees a sense of accomplishment and individual growth.
I loved working with my co-workers at APEX. It also felt like a family environment and most everyone was always more than happy to lend a helping hand to one another.
The management at APEX where a blast to work with. There was never a dole moment and the floor was constantly vibrant. The upper management would go out of their way to find ways to motivate and incentivize the entire sales force.
The hardest part of my position at APEX was juggling the many responsibilities and wearing the many hats.
The most enjoyable part of my job at APEX was the constant challenge and the people.