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22 reviews

Apl Employee Reviews

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somewhat productive, and fun
Forklift Operator (Former Employee), Rancho Cucamonga, CAJanuary 8, 2015
just pulling orders and unloading cargo trucks, always learned how to work smarter, hardest part? didn't have any my co-workers were somewhat helpful through out the day, the only time I will enjoy work is when I feel I was productive.
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If you're a brown noser with no back bone they will love you
Customer Service Representative (Former Employee), Nashville, TNDecember 16, 2014
Pros: pay
Cons: everything
The job itself is simple, answer calls about imports or exports. The environment however is very stressful because nothing means anything, every policy will be reversed if a customer complains enough.
There is a potluck every three days and it's really just the brown nosers jockeying for position. I had the worst rotel dip and the most tasteless cupcakes ever in life there.
Management are pretty useless, mine was an divorced alcoholic who smelled of vodka at least twice a week.
There will be two more, one is jittery and disconnected while the other is the guy who actually does the work in support of the other two. There will be a "senior" manager who is also a divorced venom filled Gestapo officer. Then you will have a director who has no connection to the employees and every answer is a canned corporate response. He will claim that there is an open door policy but it's not, if you talk to him you go on the radar and they retaliate. There is a union but you pay for nothing, none of the reps on site know the policy they just wanted the title.
The pay is good, 23 bucks an hour and ask any customer service representative and that is the only reason they are there. If you were to over hear a union meeting you'd know every employee in there hates that place.
Software is out of date, you will have a program called "booktrac" that through mitem allows you to access mainframe screens. What is mainframe? A prehistoric piece of software where books on how to master it are available at Gas Lamp antiques...seriously. It's slow and that makes simple things difficult because simple processing – more... of request is really done manually.
The biggest problem is for every issue you have to email a different department and wait on a response. This creates a huge back up of return calls that never get made, don't believe me ask a freight forwarder who ships with them if they get called back, the answer is no.
It's not streamlined, and it should be and could be but no one there has the courage to say as it sits it sucks. If things operated in a linear fashion as opposed to branching out the service would be faster with less runaround.
I was actually good at the job, it's not hard to be, but I got fired for being late a lot. I don't really miss it but I thought I would give other people a heads up. I have a strong personality and it didn't fit well there so if you're a creative person who can think don't work there. They want submissive personalities who will laugh, agree and fetch on command. As far as employees a few are ok...maybe 3%, majority are so fake it hurts to listen to them speak.
Also every call is recorded and if you're on Geo you do all of the work. There are what's called dedicated reps and they are completely useless. Their job is simple.. handle information and shipments for maybe up to 4 accounts. They use the same system as a Geo representative only they have to do reports which are just scraped from mainframe and pasted into a excel spreadsheet. But... They will make it out as if they are responsible for reinventing sliced bread. A lot of the titles are bloated as well as the tasks involved in day to day work. – less
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Un Professional Management
Operations Planning Analyst (Current Employee), Scottsdale, AZJuly 30, 2014
Cons: pay, advancement
Great place to work until Aji Network theory was forced into culture.

Owners forced bizarre Aji "Scope of Obviousness" practices that damaged overall credibility towards customers.
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lots of overtime
Forklift operator (Former Employee), Tracy, CAJuly 16, 2014
stress
nothing
not great
cool coworkers
numbers
none just overtime
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A fun environment, if you love dogs!
Dog Walker (Former Employee), Cleveland, OHMay 7, 2014
Pros: it was always fun to be around the dogs
Cons: non-pay
*A typical day at the APL was always the same; walk the dogs, make sure they have food & water and a clean kennel.

*I learned to watch carefully of the behavior of the dogs to make sure they were ok to walk, even if they had a card saying it was ok to walk them. Certain dogs like/disliked certain people. I never had any problems with the dogs unless someone forgot to latch the cage door, letting the dog run around the room.

*I never really got to be around many people, just a friend I was volunteering with, and sometimes I didn't even see her for the most part. My co-workers were mainly the dogs.

*The hardest part of the job was always the feces cleaning, but it was mandatory so it wouldn't build up in the walk areas.

*The most enjoyable part of the job was to be with the dogs and keeping them company. The dogs always loved the attention, especially the puppies!
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Run run as fast as you can
Supervisor (Current Employee), Chicago AreaMarch 5, 2014
Cons: upper management
Management in the Chicago area is all about themselves and not the company or the employees. They steal, abuse employees and have successfully run off most of their customers. Lost major business in Romeoville after only a year and a half. STAY AWAY............
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Great people and work
Art Director / Copy Editor (Former Employee), Oakland, CAFebruary 20, 2014
Pros: convenient to bart so no driving woohoo!!
Cons: didn't get promotion because of lay offs
I was able to be completely creative and I learned about copy writing and editing. Management were my friends as well as my bosses. Most co-workers were very supportive had your back. Hardest part was working with the limited work topics. Most enjoyable was the people and creativity.
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Its a high pace work zone.
Groundsman (Current Employee), College Park, GAJune 12, 2012
The most enjoyable part of my job is being outside and keeping the pedestrians safe and aware of our actions to keep them out of harms way. The hardest part of my job would be the mental stress of finding locates, making sure there is nothing else that needs to be located before bringing in the machinery, and "potholing" the locate marks to see how close the locates are to the underground utility.

About Apl

APL's tagline is apt: moving business forward. The company, a wholly-owned subsidiary of Singapore's Neptune Orient Lines (NOL), – Read more