ASSOCIATE (Former Employee) – Clifton, NJ – January 25, 2013
This place is very VERY unprofessional. Management treats employees like children and not professionals. Craziest work place I've ever worked for. Working enivornment is chaotic. There is nothing enjoyable about this place. -Management constantly talked about "how she has a mortgage and bills to pay" as if none of us have a mortgage and bills every month. -Can't use a cell unless you go up to her work booth to let her know if we can take phone calls. (CRAZY!!!) -Can't talk while working (FULL 8 hours) CRAZY again!!! -Can't laugh out loud. -Can't make conversations with team leads, or they'll go and tell management, you're being sarcastic (complete opposite of what your intentions are)!!! -There is a dress code (not even the manager or team leads follow any of them) Crazy again right? -This place is the just plain CRAZY!
Support Center Analyst (Current Employee) – Americus, GA – December 1, 2011
Apollo Health Street is a great place to work very friendly co-worker and a great management team. Apollo offers a great benefit plan and they are very flexible with working with you if you need time off. Apollo works with you and encourages you to continue education they offer tuition reimbursement and they have paid certification training that you can do online at your own pace.
work from home, healthcare, tuition reimbursement, paid certification training
Consult patients and prepare financial statement for them according on their income proper documentation would be complete, charity care, or other type of government asst. would be provided if qualify. Financial maintenance and light book keeping. Assist patient with billing questions or financial concerns, generate bills to current insurance carrier analyzed exception report list.
Account Rep. (Former Employee) – Conshohocken, PA – July 26, 2012
Answering phones, what I learned about this job is pay your bills so bill collectors won't call lol,the maganment was understanding,friendly and a boss,my coworkers were fun,joyous,helpful and inspiring,the hardest part of the job was getting customers that was actually willing to cooperate and pay there bill,the most joyful part of the job was my coworkers and the customers.
Customer Service (Former Employee) – Bloomfield, NJ – June 18, 2014
The work was fast past never slow. The phones ring constantly but that was the part that I loved the most. I learned to work with computers much faster and how to communicate with each patient/person that called. There where no health benefits. They did not work with you when it came to family, if someone in your family got hurt they wouldn't care they would not let you leave work.
Help Desk Professional (Former Employee) – Americus, GA – September 8, 2012
A normal day at this Job, I had to log in to the phone to answer call to help users with their needs, Check for email that need it to be resolved. I learned how to work with others as a team, co-workers where always there to help everyone.. The hardest part of my job was my schedule... Enjoyed a lot talking with people from a lot of diferent countries and be able to help to resolve their issues over the phone.
Process Associate, Voice (Former Employee) – Banjara Hills, Hyderabad – September 1, 2013
work was fun except for the fact that it were night shifts and I lost all my contacts with friends and family. Learnt to work hard, think out of the box and also to maintain a good rapport with anyone or everyone whom I meet. Me and my colleagues always had a great time in and out of the office. The problem was that there is no proper growth for people who work hard.
On-site manager was not helpful and I had to learn new systems on my own. We were not allowed to ask others for help. It was a very unhealthy and non productive worksite. On site Manager was very loud on the work floor and unprofessional.
vp would take us out to dinner and treat us to what we wanted.
poor on-site management. ethics and team spirit were discouraged.
Benefit Audit Process Associate (Former Employee) – Clifton, NJ – February 20, 2013
I learned a lot about the Health Care system in Apollo Health Street, since my background before joining the company was mainly in the Cargo Industry. Working with this employer I am gladly to add it to my resume it is a plus.
flexible schedule, commute to work was great no hassle, met the most wonderful people that i now can call friends.
Patient Account Representative (Former Employee) – Boston, MA – October 29, 2014
Very poor management- Some managers had no clue as to what need to be done to improve productivity, and play faviortisum with employees, which put employees against each other, and no one trust the other person. When management listen to employee talking to them about another employee it creates nothing but problems, and productivity drops big time.
I learned how to Audit and review health insurances for Horizon Blue Shiled
Benefit Audit Process Associate (Former Employee) – Clifton, NJ – January 30, 2015
The job was very challenging at the beginning. All co-workers we were able to help one another with completing our tasks. Overall our department only took care of Horizon Blue Shield accounts and had to get trained for the job.