Security Officer (Former Employee), Framingham, MA – December 6, 2014
Cons: no breaks, physically assaulted at least once a week.
I recently left Apollo Security after 2 years 11 months with them working at two separate hospitals. As far as management goes I had a total of 6 different managers within my first 2 years with Apollo. The current manager was very understanding but didn't always understand how to do the job but was otherwise friendly and very approachable. Payroll was – more... always a disaster consistently underpaid and was a major hassle to contact corporate and settle the issue I once went one a week vacation using earned vacation time in August and wash't given the money owed to me till December. As far as co-workers go I couldn't speak in a high enough manner. Corporate however seems to not care one ounce about what goes on. Working in a hospital we deal with psych patients on a daily basis. Most of the time these patients are calm and can be talked with rationally like any normal human being however there is always a chance for a fight to break out. As security it is your job to prevent psych patients placed on a section 12 by a doctor whether its physically, or verbally trying to get them to stay. You will be punched, kicked, spit on, bled on, and bit by patients and have to use minimal force to defend yourself. Apollo not once has ever asked if we feel safe as we are only provided blue non latex gloves by the hospital that nurses wear for protection other wise its batting gloves that you buy out of your own pocket, In my time I've witness people had knives pulled on them multiple times by patients, had brass knuckles pulled on them in fight with a patient as he was attempting to punch another officer, people come to the site with guns. I know of officers that pulled stabbing and gunshot victims as well as overdoses out of cars as they pull up to the ER. Corporate has been made aware of every single one of these instances and only until a patient or nurse complains to the company about the way things were handled (like when the patient attempted to stab 3 security officers) do they come speak with them and assure them that something will change to help defend themselves but months down the road nothing becomes available and its swept under the rug. My co-workers were a rare breed the type of people that wouldn't think twice about entering a room with you when it came to stopping a patient who is becoming physically assaultive. Corporate however keeps an out of sight out of mind ideal towards the hospital. As far as advancement goes its none existent and you top off pay rate at 14.00 no matter how long you remain (some have been there 4+years without a raise including a cost of living raise). You will be forced after your 8 hour shift if nobody shows up or calls out sick forcing you into a 16 hour shift whether you have plans or not and this can happen the same day every week for months at a time until they fill the new position. They don't adequately describe our job upon interview so when new people arrive for the job they are misinformed about what really happens with psych patients, escorting deceased adults and children to the morgue, foot patrol. There is no camera access for security except management who is only there 8-4 nobody is allowed access after that. Even f you work a full 8 hour shift you aren't allowed a guaranteed break even though its required by state law in massachusetts they can refuse it to you. Overall if you really want to get into security I suggest you work for a company that cares more about their employees then Apollo Security/ Apollo International. I ended my employment there in december 2014 – less
Hospital Security Officer (Current Employee), Port Jervis, NY – September 6, 2014
Cons: they need better in the supervisor hireing or move up employees
control entery to e.r. by asking vistores who they where there to see or vist it with. how to talk to mental health pations and detoxs pations.hospital mangement did a good job answered questions and helping security apollo supervisor need better comuncation skills.
Security Officer (Current Employee), Warwick, NY – March 12, 2014
Pros: good people, good company. management willing to work with you
Cons: no raises once you hit top pay no matter how long you stay
I have worked with Apollo Security since Nov 2002. They are a good company with many great people. My post for the past almost 3 years has been at a hospital. Being that said a hospital can be a challenging place to work. You are dealing with a multiple of situations. From the highly intoxicated to the Altered Mental Status people. It can be dangerous – more... but as long as you keep your head about you it's fine. Since there is only one security officer due to cutbacks the hospital has made we rely on each other, the staff and security to maintain a safe environment. Only faults I have against the company is that once you hit top pay you do not get raises no matter how long have you been there. If you are looking to become a police officer or something in that field i would say yes that working at Apollo is worth it as you gain some experience. – less
A hostile work environment from supervisors and management
Security Officer (Former Employee), Eagan – December 22, 2013
Pros: corporate environment, good beginner job
Cons: hostile environment, ugly orange clip on ties, high turnover rates
I worked at a site Apollo International was running in Minnesota in 2013. It was my first "security" job, so i did not know what to expect. I found the following aspects of the company to make my life very stressful. 1. One of my managers was always trying to find ways to fire people. He would go above and beyond his job description spying on employees, – more... finding dumb ways to write people up. I almost called human resources about it being a hostile work environment. 2. Turnover was high. In the time I worked there we went through 10 + employees. For a location with under 20 employees total, losing 50% of the employees was ridiculous. 3. Management would give you a promotion only to give it to someone else without telling you. If you could imagine being told your gonna be assist shift supervisor, then find out the next day your not. Unprofessional.
I would avoid this company like the plague. Other companies such as Securitas and American Security have a much better reputation. – less
Receptionist (Current Employee), Cambridge, MA – December 1, 2013
The job with Takeda Pharmaceuticals is great. Hardest thing is multitasking. There are times when you have to balance checking in guests, answering the phone as well as checking badges as people walk into the building. It's not a bad job. Gets really quiet in the afternoons and at that time you really just have to answer the phones. Don't really feel – more... like the supervisor communicates things very well. Doesn't seem like the supervisor knows that they are doing all the time. Most of the people who work there are great. Though there does seem to be some ridiculous drama. Felt a little high school-ish. – less
Shift Supervisor (Current Employee), Boston, MA – September 9, 2013
Pros: good hours
Cons: not enough benefits
I was able to work with various companies at various buildings that resquested security. Access to companies requiring back ground checks including Securities and Exchange Commission, Fidelity and various C.B RIchard Ellis buildings.
Awful stay away. Payroll is a joke. Messed up my pay every week
security (Current Employee), ma – August 19, 2013
Just stay. The company is chessy and is a joke. Messed up my paycheck almost every week and had to argue with the main office in walpole with Suzanne or debbie. Underminds you all the time just not worth it
SECURITY AGENT (Former Employee), Philadelphia, PA – July 19, 2013
Pros: free coffee, tea, cappuccinos, and expressos.
Cons: often late relief from other security officer.
I was under contract working at Thomson Reuters located in Downtown Philadelphia. The environment was very professional interacting with employees and visitors. My duties were as a security receptionist and the company uniform worn was business attire. This assortment included a blue blazer, black slacks and shoes, and white shirt and tie. A standard – more... work day involved answering light phone calls, making periodic security checks, and monitoring the CCTV cameras. This was the first and only assignment I had. – less