A typical day at work as a Resident Assistant involved counseling resident, writing incident reports, working with police, attending meetings, and being a 24/7 resource for residents.
I learned I LOVE BEING AN RA. Other than that I learned how to be flexible, no matter my plans life will find a way to change them, I learned how to lead, I had over 70 residents directly under my supervision and there were many more that looked up to me. Being a role model and teaching became a second part of my nature.
Oh, and don't forget all the EVENTS! I planned probably a hundred events and participated in hundreds, if not thousands, more between my two years as an RA, each of which had some sort of educational element.
Management can be can be stiff around the edges sometimes, but hey, it is public administration work when it comes down to it, in all practicality, the management I worked with were superstars!
The hardest part of my job was graduating and having to leave it.
The most enjoyable part of my job was being a resource to residents, helping them however and whenever possible.
being a resource for residents and seeing their lives change
graduating and having to leave the position