Senior Teller (Current Employee) – Brooklyn, NY – April 13, 2016
At 9:00a.m. I would clear the ATM by processing all of the deposits that were made, after that I check the closed account reports and the CTR for the previous day. In and between if there are customers I assist them if no one else is available at the moment. When I'm finished with that I assist customers with there everyday banking needs. I also assist anyone that require my help.
Supervisory Teller (Current Employee) – Bronx, NY – July 30, 2015
I open the cash vaults, take out a certain amount of cash to start my tellers for the day to work with. Balance the ATM for my customers to retrieve cash and make deposits. I then receive my daily paper work from my managers and perform my daily duties in a timely manner. I assist my tellers in customer relative issues. The hardest part of my job is making sure my tellers do not have a cash difference, if so having to find there difference and calling a customer if my teller given too much or too little out. The most enjoyable part of my job is making sure all my customers are satisfied when they leave and that I gave them 100 percent great customer service. also having fun with my coworkers.
Incentives when opening new accounts, staff lunches.
Supervisory Teller, Senior Teller (Former Employee) – New York, NY – March 21, 2014
Taking care of customers and letting them know about banking products and services. I have learned to be proactive in talking to people. Management was very helpful in getting work done and questions answered, when help was needed. Co-workers were nice and helpful, a lot of teamwork. The most enjoyable part was the customers and working with new people.
Customer Service Agent (Current Employee) – Manhasset, NY – March 11, 2014
I wish not to provide a review at this time. I am not a happy camper with this financial institution. I do not wish to stay here any longer. I am seeking other opportunity with growth possible as it is not within Apple Bank.
Teller (Former Employee) – Westbury, NY – December 17, 2013
A typical day for a bank teller included handling deposit and withdrawal transactions, check cashing and safe keeping of cash and checks received. The more responsibilities that you took on the more likely you were to advance with the company. I started out as an acquired bank teller from Emigrant Bank the transition was smooth. training was hands on and more thorough with identifying customers. Managers were friendly and co-workers were helpful and understanding. The hardest part of the job was learning a new system after previously doing it a different way at the previous bank. Also there were reports, check scanning and double checking work before the end of the day while also taking transactions.The most enjoyable part of it was the customers. After a while you become familiar with the regular customers and they are quite friendly. Make sure to converse after you have finished the transaction so that you don't screw up the transactions which I may have been guilty of once or twice. All in all great job.
great atmosphere, flexible with overtime
very busy, not much down time and many tasks to complete by the end of the day
AVP - ASSISTANT SECURITY OFFICER (Former Employee) – New York, NY – October 1, 2013
Independently authorized to act in the best interest of the bank in all matters of security including training bank employees regarding bank fraud and fraud prevention, bank robberies and investigating all bank fraud. Bank workers were very supportive. Maintained all physical security equipment including burglar alarm system and CCTV surveillance systems. I also assisted other Bank Security investigators and law enforcement with fraud investigations The work load was constant and very busy and very rewarding.
Assistant Operations Supervisor (Former Employee) – New York, NY – September 20, 2013
I learned how to interact with others. How to help customers with their needs. Assist tellers since I was Operations supervisor. Balance the ATM's. Do daily reports. Oder cash for the branch. Proof the branch. Process the checks. Customer service.
Supervising the tellers and the Reconciliation Dept.
Supervisor (Former Employee) – New York, NY – March 12, 2013
Make sure the tellers were doing their job efficiently. I learned how to communicate with the different tellers. Management was great to work with, always there to help. Co-workers were nice to work with, it was like a family. Hardest part of the job was having to tell a teller they were short money. The most enjoyable part of the job was balancing every teller and finding out they all balanced out to the penny.
Programmer Analyst (Former Employee) – Garden City, NY – February 16, 2013
I worked for this employer for approximately 13 years and only resigned because I moved to another state. The days were productive and I worked on many Cobol programs which added to my extensive knowledge of Cobol. Employees were given the time and space to get the job done and were treated with respect. The hardest part of the job was waiting to get reports and the most enjoyable part was working with a great group of programmers and operators. Supervisors and Managers were always willing to share their knowledge and showed patience while training on new concepts.
annual increases and christmas bonuses based on company's profits.