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1,128 reviews

Apple Employer Reviews

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Fantastic company to work for
AppleCare Advisor (Former Employee), Lawton, OKSeptember 15, 2014
hard work is rewarded - managers really care about you - Apple really tries to have fun and keep employees happy
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Great company to work for
Creative, Trainer (Current Employee), Tampa, FLSeptember 13, 2014
Pros: part time benefits, discounts, fun team
Cons: low pay, nights and weekend hours
Apple is a fantastic company to work for! They help you to balance your work/life relationships and are true believers on developing your skills. There just is not a lot of room for development unless you are open to moving to California or austin, Texas. The benefits and management is always top notch. I have never worked with a more interesting and – more... supportive team. – less
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Knowledgeable learning environment
Senior Advisor (Current Employee), Daleville, INSeptember 12, 2014
Always room for growth and moving/looking forward never moving back.
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Awesome Company
Family Room Specialist (Former Employee), Glendale, CASeptember 11, 2014
Great company. Love their work/life balance philosophy. Would definitely work there again
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Great overal atmosphere
Specialist (Current Employee), New York, NYSeptember 11, 2014
Pros: mentorship
Working at apple is a great experience. I have a great fun relationships with my peers as well as management. I never feel like a fish out of water because training is always provided to keep all specialist on their toes. Everyone at apple came from somewhere creative or work on a lot of creative ventures outside of apple, so its pretty great to have – more... the motivation and inspiration to achieve success. – less
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Productive exciting place to work with great benefits
Analyst (Former Employee), Austin, TXSeptember 11, 2014
Pros: offsites, bonuses, great healthcare and overall perks.
Cons: not enough automation some things are still very manual, however lots of room for innovation
Typical day at Apple is very fast paced yet laid back. I learned so much at Apple. Management was great. I was part of a big team or family if you will. The hardest part of the job was not enough hours in the day to get it done. The most enjoyable part of the job was working with a great team and manager.
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Productive and fun place to work
customer service rep (Current Employee), boilingbrookSeptember 10, 2014
Pros: nice people, easy going job
Cons: no room for advancement
I love my job and the things I do because its great dealing with people on a daily basis. I want to leave only because there's no room for advancement and the pay grade is very low.
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Nice Retail Job
Apple/Mac Tech (Former Employee), Alpharetta, GASeptember 9, 2014
Pros: in the mall, meet new people, meet celebrities
Cons: almost minimum wage pay, worked weekends
Real fun job. Got to meet new people all the time. Even celebrities sometimes stopped by to have their laptops, computers, and even Ipods fixed. Nice to learn about all the new apple products.
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The happiest place to work for in the world!
Sales Associate (Former Employee), Pleasanton, CASeptember 9, 2014
Pros: training, hours, benefits
Cons: they growing too fast and they lost some great, knowledgable employess.
This was one of my favorite employers. There was no "typical" day at Apple, and their commitment to train is unsurpassed. Although it is corporation and chain, the experience was much more like a family owned business, and we were all family. The potential for advancement was great, and there was training and support both personally and professionally – more... should one need it. – less
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Great Work from Home Position with Plenty of Excellent Benefits
Senior Technical Advisor (Current Employee), Remote/Work From HomeSeptember 8, 2014
Pros: benefits, great training
Cons: starting pay
A typical workday includes -
• Assisting new users with account creation and password resets while maintaining privacy.
• Providing customized solutions to ‘new’ purchasers that meet their
needs and exceed their expectations.
• Diagnosing and resolving customers technical issues & problems
• Provide client/customer support and technical issue resolution – more... via
Phone, E-Mail, and other electronic medium.
• Troubleshoot customer issues and provide win-win solutions for
our customers.

Management is great and co-workers are always willing to assist you. The most enjoyable part of the job is being able to work from home and having a work environment where professional growth is possible. – less
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fun work place, great team of co workers, meeting new people everyday, awesome devices
Apple Specialist (Current Employee), Naperville, ILSeptember 6, 2014
Pros: get to work with great apple devices everyday, being apart of a great team
a typical day at apple is a great day, Apple is always busy and were always able to interact with great people and share old apple stories, I've learned a lot from co workers and customers about amazing apple history, our management at apple was amazing always staying updated with our team, my co-workers i have the pleasure to work with are an amazing – more... group of people always willing to help out in any situation, the hardest part of my job is leaving every night from such a great day, – less
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Goood............
Mechanical Assembler (Former Employee), San Jose, CASeptember 3, 2014
Good..............
Very good
Lot of different product
Good..............
Very good
Lot of different product
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Great first career
Genius (Current Employee), Lansing, MISeptember 3, 2014
Pros: benefits, job security, people
Cons: customer service, retail environment, holiday schedule
I found myself growing exponentially as a person with Apple. Luckily I found this starter career early in my life, and while others I worked with chose to stay with the company for extended periods more times than not, I found myself growing bored with each promotion after a few months. Retail just isn't for me.

I loved being on the cutting edge of – more... technology and fixing computers as well as connecting with people. I really disliked all of the nuances that go along with the retail world and all of the unfortunate, ugly situations that tend to accompany customer service. – less
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Personal skills and company benefits
Engineer (Current Employee), Newark, CASeptember 2, 2014
Pros: less meetings
Cons: working hours vary
Excellent technical, time mgmt., leadership and team building skills.
Free fruit, coffee and healthy drinks
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Apple
At Home Advisor/Technical Support (Former Employee), Portland, ORSeptember 1, 2014
Pros: pay, management
Cons: starting out as part time can be rough.
Apple Inc.

Typical day was handling inbound calls regarding support and troubleshooting for ios devices. I learned a lot about the ios platform and how it can be used to benefit not only individuals but companies as well. Management was really good and always willing to help. I think the hardest part of this job was patience with the customers as troubleshooting – more... can be very tedious at times. Most enjoyable part of this job was the customers and helping people learn more about their devices. – less
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My job at Apple was my dream job come true!
Family Room Specialist, Apple Genius (Former Employee), Reno, NVSeptember 1, 2014
Pros: the people, customer and employees
Cons: fearless feedback, i never felt it was a peer's job to offer job performance critiques to another peer, feedback was what the supervisor's position was to perform.
I loved being part of the Apple team. We were always busy helping customer solve their problems whether it be in person on one-to-ones or in back assessing and repairing their computers.

The most exciting part of the job was exceeding customer expectations and working with happy customers.

The downside to that was when we couldn't satisfy a customer, – more... for instance when they had dropped their computer in water and that wasn't covered under their warranty.

Getting up and going to work every day you knew there would be exciting challenges waiting for you or you would learn something knew. – less
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Best job I have ever had
Technical Advisor (Current Employee), Dallas, TXAugust 31, 2014
Pros: treat employees well, benefits, competitive advancment
This company knows how to treat their employees. It is very competitive and they drive their employees to be their very best.
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Apple Care
AHA AppleCare CPU Advisor (Current Employee), Austin, TXAugust 29, 2014
Support Apple iMac & portable platform: diagnostic, troubleshoot, execute repair.
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Productive and Fun
Liaison between customer based and Engineers (Current Employee), Elk Grove, CAAugust 29, 2014
-I come in to work and I enjoy taking escalations from customers
-As of right now the most important part of my everyday duties are to take escalations from customers, I diagnose the technical issue the customer has and I drill to get to the root technical cause, I in turn right up a mini thesis of why the customer had to call Apple. These notes then – more... get viewed by Engineering to see if they need to design the product better. At times I would suggest what change they need to make in order to make a better design. – less
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Professional and Streamlined
At-Home Advisor (Former Employee), Nashville, TNAugust 28, 2014
Pros: professional atmosphere
Cons: disconnect of working from home
Tools were well designed, training modules were expertly executed. In the field, we had lots of support from supervisors and tier 2 agents.

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About Apple

Apple Inc.designs, manufactures, and markets personal computers, portable digital music players, and mobile communication devices – Read more