Apple Employer Reviews

Loved working in diverse workplace, Nothing was written in stone roller coaster ride everyday- quick thinking was a must!! dealt with people from all over the world. Trained new and old employees on customer service and how to sell all products. I loved turning no into yes and building a lasting relationship with my clients. Teaching people how to enter – more...  into the digital technology world. – less

this job is hard fun and alot of work people were nice and had alot of energy.

I have been with Apple for seven years and cherished my time with this innovative and foward thinking company. I have formed invaluable connections with people across the world and feel truly enriched from my time here.

Outstanding, goal oriented people all working for a common goal. The company, however, does not have much of a training program. So, all new hires are expected to already be experienced and ready to perform.

I loved changing lives, but in the end, Apple Retail is like any other retail job. Discounts were great and salary was amazing compared to previous job that required me to be just as knowledgeable about what I was doing.

Apple is the most widely recognized Tech Companies in the world. I worked in the retail environment including product launch of the iPhone iPad and Macs. Bothe the hardest and most enjoyable part of this job was the fast paced multi-task enviroment to provide world class service to our customers.

Apple is a great company. I love working here. I have been able to grow so much both personally and professionally while working here. It's an enriching place to work. I have moved through a few stores in my home state and have had the honor of being recognized and promoted 3 times during my post-collegiate career at Apple. I have held my current position – more...  of Lead Genius for about a month and am still undergoing training. Apple is awesome! – less

Apple is a great place to work, the benefits are great, culture is wonderful, it is one that suits a everyday relaxed person like myself. A typical day at work was very fun, not at the full expense of my peers though, it also comes from me doing what I love to do, help people with their everyday portable devices.
Things I learned actually boosted and – more...  improved my performance in the customer service field, training was wonderful.
Coworkers were very helpful, if any was needed and were not afraid to ask on the opposite end if they needed any.
The hardest part of the job was when a customer would call and we do our best to resolve the problem, but to no avail. There is no question that we sometime come across defective products, in those situations even though I could not help, I empathized with the customer and let them know that we will continually work together to solve the issue.
Of course the most enjoyable part was the fact that i get to help people from all walks of life with their iProducts, Period.
The management was saved for last because that is the con. The metric system used to determine our performance I feel is heavily flawed because a customer may choose to give a bad review because "his product does not come with a manual" or things of that nature. The last thing is taking a bad review for someone else, which I was the victim of, the customer left a REAL BAD review for a Teir 2 advisor directly (Advisor's name clearly on it) and I was held responsible. I feel that if you hold your employee's to a higher standard, metrics wise, then it is appropriate they hold THEMSELVES to a higher standard, which I do, I do not appreciate taking the blame for someone else's review. – less

I learned a great deal from Apple about how to maintain a high level of unit accuracy and low shrink. I began as a team of one and ended leading a team of ten. A typical day at Apple retail is receiving of shipments and receive them into SAP. There are always counts going on, company initiated and started by ourselves. Built relationships with other – more...  teams in the store to build inventory awareness. The most enjoyable part of the job is how we are always on the cutting edge of technology and always have answers. – less

I love everything about Apple: the products, the people that work here and even the customers that call in. This job was very flexible for college students and I was able to work 20 hours a week but still receive full time benefits. The benefits were amazing, to say the least. They really go above and beyond to make sure you are a happy employee. I – more...  also really enjoy the work; even if people call in angry, you really can calm them down by being yourself. – less

My time at Apple has been a enriching experience. It has a wonderful staff that is artistic and diverse, yet very knowledgeble.
Management has provided me opportunity to enrich my customer service skills for the public. The most enjoyable part of my job, was
to have a positive impact on customers and see them leave feeling impressed and satisfied with – more...  my service. – less

Apple is a company that supports its people 100% and expects the same support back. If you want to work for a company that really cares, Apple is the place to be.

Support customers questions and concerns through the APPLE steps of service. Welcome customers warmly and ask for permission to further investigate any help we may provide. Present solutions customized for the customers needs. Listen to concerns that the customer may have and provide a satisfactory solution. End the customer journey with a fond farewell – more...  and a welcome to return. – less

A great atmosphere with dynamic coworker that truly enjoy working.
I learned how to operator on a forklift, and learn the process of shipping products to the vendor. I enjoyed every experience I learn from apple computer; either customer services, data entry, or even processing paper work. I truly enjoy all the experience from apple computer company.

A typical day of work included talking to a lot of people, smiles, and constant challenge of making things go a bit better. The coworkers were nice, like a big family. I enjoyed how the company really seemed to pay attention to one another. Management was conscientious of it's employees.

Its fun working for a company right on the edge of technological advancement.
I owned a PC when I started and am now an Apple owner and fan.
It was a friendly environment among co-workers and it made it very easy to go to work happy.
Sales position was non-pressure as we were not paid based on commission, although hourly pay was very competitive for – more...  retail. – less

This is a review for ACS, Inc, a call center for Apple Customer Service, Sales, and Technical Support. The work is easy, the training and resources to do the job are there as well. The benefits are really good. The pay is nothing special. The hours are flexible and easy to work. The management seems to be a little 'big headed' and opens the floor for – more...  your suggestions just because they have to. If you decide to work here just remember to keep all of your personal information and personal life to yourself, never sign a two week notice because they say the call volume is low, and simply do your job the right way and you'll be fine. – less

a typical day was hard yet the company did walk you through the process appl;e is a temp service

Apple is what every single business in the world should be stammering over itself to model after. The management staff truly cares about the employees, and I have never had a manager not only train and coach me for the job at hand, but also to grow me as an adult. Fantastic company, cannot say enough about it.

I love warehouse jobs.I love being a team player.
and also i love to get the job done seeking a job opertunity. Ima fast learner. and ready to work