Apple

1.8K reviews

Apple Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
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  • Job Culture
Job Work/Life Balance
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I worked there...
Family Room Specialist (Former Employee), Tulsa, OKAugust 28, 2015
Pros: High salary, lots of benefits.
Cons: Too many to list...
Working at Apple is very difficult and emotionally draining.

If you enjoyed High School, then working at Apple should a blast for you.

I did not enjoy working for Apple.
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At Home Advisor
technical support (Current Employee), VirtualAugust 28, 2015
Pros: Benefits, opportunities, staff
Cons: Irate customers, very high expectations
Typical Day

You log on at start of shift, you open chat room, you check email, you check schedule, you open ticketing system and phone system. You answer inbound calls, a typical call could range from 10 minutes to 1 hour. You will overcome lots of obstacles, client expectations, fears and criticisms. They expect Apple to work without fail. You will be warm, generous, helpful, understanding, insightful, offer complete solutions or escalate/xfer the call. The typical IOS end user is a novice with technology.

To perform under an immense amount of pressure, high performance expectations and to do so consistently.

Co workers are kind and helpful

The hardest part of the job is the irate customers

You will get great benefits, lots of perks, fun training, fun team, some of the best managers. It is a virtual environment so you will miss human connection, office parties and true team settings.
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fun and open mind culture
Creative Trainer (Current Employee), Bethesda, MDAugust 27, 2015
a fun place to work on. Opportunity to meet various of people and give great customer service. Also had chance to learn from other peers and challenges!
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Fun work with great people
Specialist (Former Employee), Walnut Creek, CAAugust 27, 2015
Always busy
Fun products
Learned patience, excellent customer service skills
Great location
Lots of good place near by
Good Managers
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Amazing Corporate Culture
AHA Support Technician (Former Employee), Charlotte, NCAugust 27, 2015
Working at Apple was never a chore. The staff that I was able to interact with, all the way up to department VPs, was incredibly considerate and pushed the staff to follow their dreams, event if that wasn't with Apple.
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Tremendous Benefits and Compensation. Happy idk
Visual Merchandiser (Former Employee), San Francisco, CAAugust 26, 2015
Pros: Benefits both short and long term. Stock options. Brand pride
Cons: No loyalty, politics, bad, cult-like attitude and stigma.
The brand is well established and over-all an admirable company. As a whole will try to reward employee's as much as possible and give them as much incentive stay loyal. Which will keep some employee's as "lifers". However the day-to-day culture of such a fast-growing company comes with a stigma of "enrichment" which actually may mean "entitlement". Lots of in office politics and not much loyalty to the individual employee themselves. Working side-by-side with other employee's was worth while. Those who stood above you make you feel just that.
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Great place to work with amazing benefits
Manager (Former Employee), UtahAugust 26, 2015
Pros: Benefits, pay
Cons: Hectic environment
Good place to work with great benefits. Work life balance and advancement can be tough, but most people stay for years. Overnight hours at time can be tough as well as all the secrecy involved with new product launches. Supportive upper management and overall great place to be.
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Dream Come True Turned Wrong
Mac Expert (Current Employee), Austin, TexasAugust 26, 2015
Pros: Hour lunches, two 15 minute breaks, & coffee!
Cons: Constantly on phone, no healthcare, and lack of benefits.
Very fun, fast-paced environment with interesting people around every corner. Constant battle of who's going to keep the job and who's going home at the end of the week, not to mention the odd hours. No such thing as a "perfect schedule" just try to find time around Apple for your family cause they sure don't. Other than that though it's a really great opportunity for anyone looking for constant change, challenges, and really good pay!
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Challenging and relaxed environment with demanding
Enterprise Server & Education Help Desk Analyst (Current Employee), Austin, TXAugust 25, 2015
Pros: Awesome benefits, continued growth and development
Cons: Work/Life Balance, Demanding
Apple is overall a great company to work for. Great environment, start-up company culture with continued growth and development.
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Productive and fun place to work
Customer Director/Advisor (Current Employee), Austin texasAugust 25, 2015
It was a good company. the only thing I would change is the work life balance other than that it is a great company to work for.
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Apple, Inc.
Senior Technician and Trainer (Former Employee), MarylandAugust 25, 2015
Apple, Inc.

Annapolis, MD
Towson, MD
Bethesda, MD
Columbia, MD

Great company, great culture, great benefits, poor compensation, poor advancement, poor work life balance.
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The Hidden Vale
Business Manager (Former Employee), NationalAugust 24, 2015
Pros: Wonderfully diverse people, great training programs, fun environment, wide variety of clientele from all walks of life, Always some new technology being released
Cons: Management at the GM and Store Manager level was the crux of evil from backstabbing to blackmail.
Apple Retail is a wonderful company for people starting out that are hungry to learn and love a diverse work environment. There is however a very distinct line between Corporate and Retail that is very hard to traverse. IE, If you were going into Retail with the intention of eventually moving into Corporate, good luck.
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Fast paced environment with good people and lots of knowledge to gain.
Genius (Current Employee), Del Monte, CAAugust 24, 2015
Pros: lots of perks and good people
Cons: vacation blackout during Holidays
Great culture of people to work with. Surrounded by the latest Apple Technology and learning so much everyday.
Good pay, benefits and perks.

For a retail job it doesn't always feel like a retail job.
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productive and fun
Apple Retail Specialist (Former Employee), Austin, TXAugust 22, 2015
I loved working for Apple! Everyone at Apple is very friendly and helpful. Apple is very goal oriented. The managers set goals that you must meet. I was a retail specialist, so I answered the phones for customers calling into the retail stores for like product information or inventory.
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Family Like Workplace
Family Room Specialist (Current Employee), Cherry Hill, NJAugust 20, 2015
Pros: Third party discounts
Cons: Intense work day
Everyone that works there knows and truly cares for each other. It's the closest I've ever felt to any coworkers during any of my jobs. Truly one of the best experiences I've had working.
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OK Place to work
Fraud Prevention Specialist (Former Employee), Austin, TXAugust 20, 2015
Working at Apple was okay. It is such a large company that there is not a lot of opportunity for advancement. Not as much as you would find in a smaller company.
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Great, Fast paced, exciting and fun.
specialist (Current Employee), mission viejoAugust 19, 2015
Pros: flexable hours great benefits.
Cons: sometimes interactions take a verty long time
Fast paced always fun and entertaining.
Vast knowledge of tech and ios and osx operating systems.
Great management.
Understanding more advanced technological questions.
The people that you work with and the people that you meet.
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Fun Place To Work
Sales Specialist (Former Employee), Bloomington, MNAugust 19, 2015
Had fun working with customers on finding products they enjoyed for their Macs and iPhones. Working new releases was especially fun as you could always feel the excitement.
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Fun, Productive Workplace
French Localization Tester (Former Employee), Cupertino, CAAugust 18, 2015
Very diverse and fast-paced workplace, friendly coworkers. I've learned a lot working at Apple. It is a great company to work for.
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Proiductive and fun place to work
Tech support (Former Employee), Raleigh, NCAugust 17, 2015
This was a nice diverse place to work at, the only thing I did not approve of was how the place ran, and how they had their favorites.
Claimed Profile
Headquarters
Cupertino, California, United States
Revenue
more than $10B (USD)
Employees
10,000+
Industry
Links
Apple website