Specialist (Former Employee) – Reston, VA – February 15, 2017
Working for Apple was an amazing experience. I learned so much about so many different things including myself while working here. The people that are drawn to this job are some of the most amazing people I've ever had the pleasure to meet. I highly recommend this demanding yet rewarding job.
Wonderful company, but limited opportunities for advancement.
Full Time Specialst/Technician/Mentor (Former Employee) – Baton Rouge, LA – November 25, 2016
Working for Apple was one of my best job experiences. The only downside was that once I was determined to be a "rock star" in sales, it was almost impossible for me to move into a different position within the store. I was only able to recieve my technician liscense after having surgery, and not being able to be on the sales floor, which allowed me time to study and pass the test. Even then, I was only allowed behind the genuis bar when they were shorthanded.
Good pay, excellent benefits.
Limited oppurtunities for advancement within the company.
Specialist (Current Employee) – Edison, NJ – December 7, 2016
Apple is an amazing place to work, at first. You get excited because you're working for one of the biggest, most recognizable companies in the world, but it slowly changes. Managers become condescending, it gets tiring to see people working towards promotions while they hire externally, customers are crazy. After awhile it genuinely takes a toll on your mental and physical health. Don't forget, it is retail. Hours are long and inconvenient, and then HR has certain rules about availability and store demand that MUST be met (occasionally they bend them for individuals). Pay is decent but in order to see any type of improvement you have to be around for awhile (I once met a guy, it took him 7 years to become a genius and finally make more than $20/hr). One thing that doesn't change, regardless of the location are your colleagues. Apple has perfected the group of people they hire and you always have this mini family.
lots of free food, gym reimbursement, paid holidays (full-time), cheap health benefits
no clear-cut path to promotions, pay could be better
At Home Advisor Senior Advisor iOS (Former Employee) – Milwaukee, WI – January 20, 2017
Apple is a great place to work and try to keep things fun. Apple teaches you amazing skills and concepts, and training is always available when needed. Apple taught we how to handle very heated customers. The culture doesn't exclude anyone in the workplace making you fell comfortable. The benefits are some of the best in the world. Apple hasn't been offering as much room to move up in the chain of command and that is one downside as they have been hiring externally.
Productive and fun work environment with opportunities to advance and further education with assistance.
Senior Customer Service Representative (Current Employee) – Austin, TX – December 29, 2016
Overall Apple is a good company to work for. The environment is relaxed and fun, there's plenty of parties and events to attend and the benefits are amazing. But there's no specific processes set in place to help you when you're providing service to a customer. Everything changes constantly which makes the job a little unstable sometimes. The management is nice but there's a strong sense of favoritism.
Senior Technical Support Advisor (Former Employee) – Fort Washington, MD – January 2, 2017
Lovely benefits through third parties, generous discounts and mandatory advancement. At-Home Advisors can have trouble with work/life balance as your office is in home. For a young guy like me, my office is my room. All in one, lol. But amazing employer.
Product Zone Specialist/Genius Bar Specialist (Current Employee) – Lexington, KY – January 11, 2017
Each day was filled with new experiences that helped build ones character and ability to adjust to an ever changing environment. Co-workers are among some of the smartest and most creative people who are always pushing one another to improve day in and day out.
Always making sure all breaks are taken plus fexible schedules. Also amazing benifits.
Lack of management to seek amd understand but rare
I've had a great time at Apple, I started as a lowly phone agent in 2007, but in 9 years have increased my salary by 4 times and am doing jobs I never thought in 2007 I'd be doing now. Management is great, (keep in mind there are 10k people in this campus, and I've mainly worked in the operations side of things without a degree) albeit times the culture seems to be shifting from the bottom up worship of the past to a top-down middle manager methodology.
I loved working for this company when I first started, and felt that I have so many opportunities to learn something new. The novelty of the company wore off, the management team is incapable of keeping a sufficient work flow. The company is becoming increasingly more corporate and does not hold the same values. The benefits are what keep me there, I feel every position, aside from mangement, are under paid.
Red Zone Specialist (Former Employee) – Arlington, VA – January 10, 2017
Great place to work and awesome compensation for the age I was when I started. However advancement was long process and included minuscule pay increases. Management was awesome and friendly as well as most of the team I worked with.
What can i say....Great place to work, part time position. great benefits, schedule to work 4-5 days and you know when you working for 3 week in advance. Very hard to getting a position, not easy. great co-workers. hard to get off on weekend. fun, work as big family. good for college student to grow and learn so much, great training.
benefits are great, 3 week schedule set, fun, no presser
not many hours sometime or no commission or no bonus except for management
Senior Technical Advisor (Former Employee) – At home – January 22, 2017
Working at apple was a pleasure to me but the inflexibility caused issues balancing work and personal life. While the benefits provided were above and beyond the possessive culture made me uncomfortable.
Service Specialist (Former Employee) – Valencia, CA – November 17, 2016
I loved my time at Apple. I loved the people I worked with and the culture around it. No matter where you are in the company, you feel like you are part of the company. Something that is unusual for most companies when discussing how each part operates between retail, corporate, etc.
A lot of great benefits, pay is better than most, and very understanding environment.
Company will take political stances you may or may not agree with.
Apple Solutions Consultant (Current Employee) – Minnesota – January 28, 2017
If you find the right role this is a company you will work for diligently, for the rest of your life. Benefits are A+ and if you find the right role from the start you can usually find a way to move into better roles down the line.