Specialist (Former Employee) – Reston, VA – February 15, 2017
Working for Apple was an amazing experience. I learned so much about so many different things including myself while working here. The people that are drawn to this job are some of the most amazing people I've ever had the pleasure to meet. I highly recommend this demanding yet rewarding job.
Mac Genius (Former Employee) – Edison, NJ – April 11, 2017
Great Company to work with the exception of a terrible HR department Company Wide, they do not listen if you have a problem and they do not seem to be interested in solving problems within the company. Also over the last 10 years they are less and less accountable for the sub par customer service they are offering.
Great Pay and Job Security
If you have a problem it will go unheard and unresolved
MAC SPECIALIST (Former Employee) – Charlotte, NC – April 11, 2017
I worked at Apple retail in the halcyon days before the iPhone when the culture was very different. It's more production and metrics driven now, but back then it was pretty easygoing and all about the product and excellent customer service.
Assembly Line Worker (Former Employee) – Sacramento, CA – April 11, 2017
the pay is not good. they lay off people, even if they know some employees are students and change their schedules and sometimes the computer doesn't register them but they been approved manually so they automatically get a tardy everytime they come later than usual. I was one of those students. Sometime when work is really slow and there are no phones for 6 hours, they would have you sit in your chair for those long hours and not talking to anyone, not even the person next to you. It kind of felt like jail to be honest.
In all my years of employment this is by far the most rewarding and fulfilling place to work. The workplace culture is like no other. The most enjoyable part of the job is the people you work with and even though this is the busiest place I have ever worked at, you feel great at the end of the day knowing you have enriched people's lives in so many ways. I have worked here part time for over 5 years even though I have had several full-time jobs in the same time frame. Working here is THAT awesome!
I enjoy the customer and my coworkers and some of the management but the potential for growth and advancement is limited due to retail culture. Not a career focused environment were people would plan to stay and grow for years to come unless you completely conform and hope the right people like you but its still only going to be a $45 to $50K level job even if you worked overtime and met all expectations. Management is very much in place to keep people inline and pump the workers up they have to real power to pay people what they are really worth.
Technical Specialist (Former Employee) – Oklahoma City, OK – April 10, 2017
The Apple Store is an amazing place to work, with better benefits than I've ever heard of. 401K, Life Insurance, Stock Purchase Program, insane discounts on products (not just Apple), and amazing insurance.
Benefits are amazing, pay is very competitive, and work is enjoyable
Project Lead (Former Employee) – Cupertino, CA – April 9, 2017
Learned working hard with hardworking people here at Apple. A fast pace agile environment always kept anyone on toes. Best new technologies being used and exposed for one's career development. Best place for learning tech.
MH3 (Former Employee) – Sacramento, CA – April 7, 2017
Doesn't matter how hard you work or how fast you are. you will be treated as another employee. so no competition. be on time, don't take personal devices to workplace or on the second time of bringing in personal devices (smartphone, headphones, etc...) you are done.
Mac+ AHA Chat Advisor (Current Employee) – AHA – April 6, 2017
When joining the Apple team you are no longer a person, you become a number.
There is no set schedules, Schedules are changed every quarter for no reason. You bid on shifts you want and hope that someone else doesn't get it over you.
You will be moved around, a lot. On average an employee who has worked for apple for 1 year will have had 3 or 4 different managers.
No home life anymore. You can expect to never get off on time.
Management is so overworked that they don't have time to deal with any issues that may be going on with you.
Upper management doesn't listen. They implement insane policies, tell us that they want our feedback, and then ignore or chastise anyone that disagrees with them.
They have no problem insulting employees.
More concerned about fluff than results. Meaning you will be praised if you let the customer know that you are going to try to fix their issue and don't fix it, but, if you do fix the issue without telling the customer that you planned on fixing their issue you will be chastised.
At-Home AppleCare Advisor (Former Employee) – Seeattle, WA – April 5, 2017
Apple has the best company in theworld to work for. The interview process was fun and interesting and the training was fun as well. They have plenty benefits for their employees. Very low stress and very fun!
Warehouse Worker (Former Employee) – Sacramento, CA – April 4, 2017
I've been working there for the past 8 months. The environment is friendly but at times it can be very frustrating to the point were you dont want to work anymore. They are constantly changing the way that we are suppose to work and then we get in trouble for it.
Team Manager Apprentice (Former Employee) – at home – April 4, 2017
It's all about a can do attitude. When going through training they really push a "you're part of something bigger than yourself" vision. Once you drink the "apple juice" as we call it, you're hooked. It's easy to loose your work/life balance when you're working from home, when you're in a store or on-campus it's a little bit easier to leave work at work.
Great, 401k matching options and stock options
Unless you're in corporate, you have to work weekends, no matter what.
Sales Specialist - Visual Lead (Former Employee) – West Des Moines, IA – April 3, 2017
Apple was by far the most fun I had ever had at a job. Yes, it is a trail store but the people and leadership team made it so much worth while to work there. The culture there is more like a family and that family really cares about you. Leadership and teammates consistently go out of shier way to help you personally or professionally. One of the bet benefits packages I have ever seen. The company will keep food and drinks coming in on big days or just because.