Family Room Specialist (Former Employee) – Reston, VA – January 21, 2016
Apple is a great place to learn and grow as a person and a techie. You learn a lot in how to present to customers, talk to people and enhance customers lives by showing them how to better use their products.
Apple Care At-Home Advisor, iOS Tech Support (Former Employee) – Salt Lake City, UT – January 11, 2016
Working for Apple was a challenge, but it helped me grow in a lot of aspects. It pushed me to meet goals and to always be concerned about the customer's happiness and maintaining their trust in Apple. Apple takes great care of its employees and offers great benefits!
Genius Administrator (Current Employee) – Oklahoma City, OK – November 2, 2015
Apple is the most amazing company to work for. You won't find a more fast paced, super fun, growing company than Apple in Retail. It's a great place to be, with great people, great benefits, and decent pay. Apple is the best retail store to work in if you have an outgoing personality, and a positive attitude.
Great Benefits, Great Co-workers, Great Management
No Weekends off, and no real consistency in scheduling.
Family Room Specialist (Former Employee) – San Francisco, CA – November 16, 2015
I truly enjoyed most of my experiences on a daily basis working with my team, teaching them what I know and receiving their knowledge as well. The management for the first year was non existent which made daily activities difficult and I was not able to get full time or a raise due to this.
Genius Admin (Current Employee) – Murray, UT – December 17, 2015
Apple provides employees with great benefits but the work culture is not always comfortable to be around. Management do a great job can be a little tough to approach sometimes and it can be difficult to advance your job role here.
Specialist (Current Employee) – Pleasanton, CA – September 1, 2015
Fun place to work and learn about Apple computers and software. Its not a company that is based on sales, but its a company that puts its drive behind customer satisfaction. The key thing to succeed in this company is learning how to speak clearly and effectively in a manner, that anyone, even the slowest learner, can understand you. How you feel towards your coworker depends on management. Like every place, if management is in order then the workload is equally balanced throughout all departments. If management is disorganized then surely work will be hard no matter how hard you work.
Sales specialist (Former Employee) – Clarendon, VA – January 25, 2016
I enjoyed working there alot. The team is what made working there even more fun. the leaders are always there to support and help. Let me not forget the generous pay starting ($15/ hour) and the amazing benefits, discounts and gifts you get as an employee.
Visual Merchandiser (Former Employee) – San Francisco, CA – August 26, 2015
The brand is well established and over-all an admirable company. As a whole will try to reward employee's as much as possible and give them as much incentive stay loyal. Which will keep some employee's as "lifers". However the day-to-day culture of such a fast-growing company comes with a stigma of "enrichment" which actually may mean "entitlement". Lots of in office politics and not much loyalty to the individual employee themselves. Working side-by-side with other employee's was worth while. Those who stood above you make you feel just that.
Benefits both short and long term. Stock options. Brand pride
No loyalty, politics, bad, cult-like attitude and stigma.
Corporate Executive Relations (Current Employee) – Cupertino, CA – January 19, 2016
Apple is a great company to work at. The diverse nature of the work and the support system they offer customers is number 1 in the industry and they strive to maintain that with each and every interaction.
I love Apple and the company has GREAT benefits. The At Home Adviser positions have good and not so good advantages. I have had 7 managers in under 2 years and out of all of them, I found that 2 were beyond great...the perfect people in the right position. However, a good number of people in management positions were not always the right people for the job.
The teams I was on allowed me to get to know more people, but having to start over in new teams every so often got to be a tad tiring.
There is a LOT of talent at Apple...people are passionate about the product (as am I) and that made for a good time. I also feel that because of the high level of secrecy at Apple, the training we got for new products or new roles was rushed, so there was always a "trial by fire" and that can really add to the stress levels. So for me, the constant stress level is one of the hardest aspects of the job role.
At home job role, Benefits, Great company
Hard to move up, metric driven environment is always a challenge, didnt hear back from over 8 positions I applied for internally
Customer-focused and fast paced technology support
SPECIALIST, MOBILE TECHNICIAN, GENIUS ADMIN (Current Employee) – Spokane, WA and West Des Moines, IA – August 13, 2015
I have had many hats at Apple. When working as a mobile technician a typical day would be mostly diagnosing and troubleshooting customer issues and setting up repairs. I worked as an Administrator for the Genius team where I would do much more in a day; audit repairs, send and receive repairs from repair center, receive and organize repair parts, contact customers about their repairs, organize repair que for Geniuses, troubleshoot system issues with support teams.
Management take the time to listen to all the team members and make it their responsibility to take care of the team.
The co-workers are the best part of the job. It is the most eclectic group of intelligent and passionate people.
The hardest part of the job is working a retail schedule for a company whose customer service is used against one at times.
New Store Opening Mentor, Americas (Current Employee) – San Jose, Ca – September 14, 2015
The people you work with and the challenges you face on a daily basis will provide satisfaction and personal growth. It is a very self-driven developmental environment, don't expect your leaders to provide much development.
There is a standard benefit package and stock purchase options but over all benefits you see with newer or more progressive companies anent present. This is very unfortunate, we ask so much of our hourly employees specifically in the service departments, food/drink or entertainment would go a long way.
The people and tech
Lack of Senior Leadership support/presence and fun