Pros: benefits, loyalty, security
Cons: tough to advance after you reach a certain level in my department, understaffed on weekends, shift bids
A typical day for my position I assist advisors, or speak to customers directly for more sensitive issues.
Management and co-workers are great
There isn't anything hard about my job. I've been here so long that I've become accustomed to training right after products are released/announced. Capable of fielding questions and offering assistance on the – more... fly, while still becoming an expert.
I worked in the office for 2 years, then started to work from home. – less