Apple Employer Reviews

Busy and mostly managed well but always a few bad people in charge. They take care of you to a degree if you like the toys and are in the cult. If you are a hipster it's great.

Work is very well organized and managed. However at times the workflow got so intense I couldn't even take a 15 min. brake. After a couple of years felt the routine was to boring for me to take. No further development after a level reached. BTW I was a Creative (trainer) which is a very so after job. At times it feels the company betrayed its values – more... for the pure joy of amazing more billions in the bank leaving employees exploited just because they are super fans of the company. – less

As a Relationship Manager for Apple Business I am the main point of contact and liaison for Apple's top spending business accounts. My clients include TED Conferences, Droga 5, and Foursquare.

I am expected to engage clients on a consistent basis. Facilitating hardware and service solutions for companies in a variety of industries. Creating and tailoring – more... technological and financial solutions with the New York City market Solutions Engineer and GE Financial Representatives.

Management is very hands on and accessible. They create and administer a learning environment with open communication. A technique called, "Fearless Feedback" is encouraged among peers. Apple provides and encourages the use of the company's extensive training resources. Time is scheduled out of every employee's week specifically for product/service education and self development.

My colleagues are smart, creative, outgoing individuals. I collaborate with people who are hardware, software, and financial experts. They come from a variety of backgrounds and are artistic in some shape or form.

Setting the right expectations with top tier business clients who work in fast paced, high end industries. Apple does business a certain way, as they do with everything. It would be helpful to have insight on the reasoning and background for some of the company's operational processes, marketing campaigns, product/service updates, etc.

The best part of my job is assisting my clients in accomplishing their goals by developing close relationships with company's decision makers and end users. The role I'm in gives me the ability to help organizations in a number of ways (training, technical support, financial solutions, etc.). I truly enjoy learning about the companies we work with as they are on the cutting edge and at the top of their respected industries. – less

Fun Place to work. Typical Day involves finding solutions which never existed to problems which cant be solved

I loved coming to work because of my co-workers, we made it fun and customers saw it. Built good relationships with customers, made them feel welcomed and wowed them.

An exciting place to work.
Fascinating products and customer focused company.
Compensation may not be as good as other equivalent companies.

Civilian contractor for a third-party Rep. Company. It's a great 10-hrs per week job.

To say working in an Apple retail store is easy would be the greatest lie I've ever told. It is without a doubt a job that keeps you on your toes. More than anything I have learned to trust my judgement, maintain composure, and to stay up to date on the latest information. The most difficult part of my job was being hard my management. In such a large – more... store ou can begin to feel just like cog in the wheel, that you have no individual identity. However my interactions with my coworkers helped keep me motivated and educated. My greatest pleasure in my position is being able to support my coworkers wether it be with a technical issue or with an internal issue in the store. I love supporting, training, and mentoring those around me. – less

the people are amazing! the mamagment is never not on top of things. and i felt welcomed even when i showed up late :)

My tenure with Apple Retail was a mixed bag indeed. Having never worked in retail, it was a shock on how rude and obnoxious people could be in a public setting.
Apple Retail tends to hire young people and doesn't like to hire or retain older workers no matter their skill sets. Older workers were "rode" until they would quit or could be fired over minor – more... infractions.
We had people in our store that were in dress and behavior downright bizarre to the point that many customers were even afraid to interact with them.
On the up side, it was good to help solve our customer's problems or help them make proper purchasing of Apple products.
The pay for a Mac Genius is high for retail, but way below average for the same industry level position. – less

You learn the responsibilities and importance of a good warehouse system when it come to both safety and integrity of your work.

Apple was a very fast pace and fun atmosphere. You always had to have a bunch of energy and be ready for all types of people. It was fun because you were around so many people for all of the shifts. You got to know a lot of the people you worked with and become friends with them.

Exposure to Innovation mind set. Totally focussed on results rather than how you get there.

as a Specialist, you’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you’re also the person who guides them — advising, selling, and even setting up their new products. You perform other roles within the store too, whether – more... it’s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. Your success is measured by team and individual productivity as well as overall store performance. You’re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple. – less

The environment is noisy. Upper management do not enjoy their jobs. As result, they take out their stress on their employees. The hardest part of the job was overtime. By law we are suppose to get three day's of if we work 120 in two weeks. However, apple did not follow such mandates. As result some co-workers fainted, had mental breakdowns, and just – more... walked out the the building. Felt like a sweat shop! – less

Apple is a great company. In this position I ran my own business within a reseller environment. I have 60 employees who I influence & coach for top down selling within multiple departments. I ensure the highest level of customer service and how to close the sale. I am responsible for analyzing and reporting business results and trends, merchandising – more... over all operations of the Apple Shop. I created and implemented persuasive account strategies by understanding people. I have been given free rein in how I choose to run my business and develop the team. Have been allowed to be as creative and innovative as I want with in reason. I truly like working for Apple but the hardest part of this job is the work life balance. The most enjoyable part of this job my co workers at Apple as well as the Partner and of course the customers. – less

Apple manufactures great products and leads the technology industry in innovation.

Apple has changed since Steve Jobs' passing. The outward indications can be seen in the stock price and offering dividends (a fully different direction). Internally, the management philosophy has changed from grow, develop, and retain world-class talent to pinch pennies for the quarterly earnings calls.

An example would be cutting the Apple iWalk (a – more... 5-K walk to promote health and well-being for employees. When asked, HR noted that people don't quit over losing the iWalk. True, but the philosophy behind the cutting / trimming changes Apple's culture from quirky entrepreneurialism to corporate bottom-liners.

The work-life balance described is not as advertised. Compensation for weekends and late nights (weeks at a time) worked was not forth-coming, rather vacation requests were questioned and cheering on a child's baseball game at 8pm was considered dangerous for a career.

Finally, management regularly herald that they pay 80% of market due to the panache and prestige of working for Apple. Perhaps, but many good people were leaving Apple as I made my decision to leave. Their stories weren’t different than mine – that the change in leadership (CEO down to middle management) dampened their initiative and excitement for the job.

Apple was a great company, sadly the vibe was lost and, similar to the last time Steve Jobs left, Apple has begun its slow descent. – less

I am an Apple fan girl. I love the products and the services. I didn't even own a mac when I started there!!! I was a complete convert.

That being said my plan was the finish college and use my position in the retail store to advancement to a corp Apple position.

This is nearly impossible to do unless you are willing to dedicate 5+ years to retail.

Other – more... wise the customers are generally cool. Someone my best friends are co-works I had when I worked there and the benefits/compensation are some of the best around. – less

Apple is a phenomenal company. It was a great learning experience, and i was able to grow as a person in the company. It taught me great customer service, and sales skills. They had a very extensive training program to teach proper customer service techniques. I enjoyed face to face interaction with the customers, and the product is the best.