Pros: great benefits, fun environment if you can handle being very busy, will learn a lot
Cons: too much to do with 40 hour/week limitations, pay could be be better, retail/inconsistent schedule
At Apple no day will ever be the same. It is a dynamic, constantly changing and evolving environment with extremely high expectations for the employees and the quality of the support and solutions we provide to our customers. After 8.5 years with Apple I still learn something new every day. We spend a lot of time selecting the best people, and when you have talented and highky skilled employees in a very competitive environment it can be a challenge to keep them motivated when opportunities for advancement within retail are limited. I learned so much at my time with Apple from dealing with difficult customer and employee situations, to Root Cause Analysis and identifying ways to improve the business, to implementing changes that fundamentally change the way we conduct our day to day business. The management team is strong but they are stretched very thin and are not able to spend as much individual time with employees as they would like. The team overall is hardworking and talented and the most difficult part of the job is dealing with unreasonable customer requests. The most enjoyable part of the job is that we all have the ability to impact the lives of customers each and every day, and can help them improve their lives with technology - whether it be communicating with a loved one far away, managing your business with Apple solutions, or using our products to express your creativity.