Pros: great benefits, decent pay, fun people, amazing product
Cons: poor scheduling, extremely busy, miss breaks, rude customers
Start the day with a team meeting to brief on new offerings, strategies, lessons learned, best practices and recognition.
Handle sales, support, training, escalation resolution.
I learned that an organization that is focused on culture produces highly motivated, productive and continuously developing talent.
Management fundamentals were to assist – more... with the personal development of each individual and lead an empowered team to provide world class customer service
Co-workers sustain a camaraderie greater than any other organization. Facilitate continuous knowledge sharing techniques and provide feedback to better each other.
The constant, high paced and sometimes very demanding customers test the patience and empathy of our staff.
The most enjoyable part of Apple is being able to enrich the lives of customers through a magnitude of channels available from Apple. From training, to support, to providing a product that will very well change their life. – less