Pros: benefits, training, teamwork, fellow team members
Cons: Being a part time employee my hours get cut when business is slow
Everyday I get a chance to enhance a customers life with one of our produces. Somedays I might spend three hours helping someone get through a difficult phone activation or fifteen minutes helping someone find just the right app to help their autistic child better communicate with them. Other times I will help customers find the right accessory for their mobile device or help them set up an AppleID.
Apple does a great job with on going training and keeping us up to date on new products and practices.
The management is very helpful and accessible.
We work together as a team. If one of us cannot figure out a problem we will work together to find a solution.
I don't know if there is a hardest part of the job.
Without a doubt the most enjoyable part of the job is helping people find the right solution to their needs.