Pros: Living Wage, Benefits, CS training
Cons: STRICT attendance policy, no Language training, Sales metrics weighed heavily against other areas of performance
Overall, Apple can be a great place to transition from survival jobs into a professional career. It is certainly comfortable, but if you stay too long, you can burn out easily. The most enjoyable part of the job is the people, they tend to hire well balanced, creative employees with strong work ethics. The hardest part, specifically at the Fifth Avenue store, is giving non-english speaking customers the same great service - as their training does not prepare you for on-the-fly translations. A typical day for a sales specialist is 8 hours on your feet expending all the social energy you have to be as outgoing and friendly as possible. Management wants to keep you on track to make their daily revenue goals, but is always on the employees side in difficult CS scenarios. Promotions are super competitive, and there is quite a bit of hiring from outside the company.