Bilingual Customer Service Representative (Current Employee), Irving, TX – July 1, 2014
Cons: no advancement and raises are once a year.
This place is a stepping stone if you want to get experience. Not really much room for advancement unless you know someone. I like my supervisors, but I've been stuck in the same position for 3 years and the call center isn't open 24 hours so I can't accommodate a school schedule properly.
no career advancement opportunities. co workers are good to get along with but over all everyone is trying to be a manager and no one is willing to do the extra work to take the company up to the next level.
collection representative (Former Employee), irving tx – July 16, 2012
Pros: friendly competition
Cons: many management changes
A typical day at work would be coming in and getting on the phone and calling different client about there bill for there rental washer and dryer and if account is to far delete then you sent to dispatcher to have the equipment pick or repossess. in management we had a high turn over in the management department so it was hard to learn much .my co -worker – more... was wise and strong there they possess strength to deal with different changes in the business at all times ,T he hardest part of the job was dealing with new supervisor every 3 month or so and trying to do the job his or way to keep the job . The most enjoyable part of the job was the team lunches where the company came to together to talk and the holiday contest. – less