Challenging fast paced customer service oriented environment
Manager (Former Employee) – Muskogee, OK – January 11, 2016
Assisting customers with financial needs and questions at the counter, or by phone, collections, cash handling, check cashing and ensuring confidentiality, while providing exemplary customer service.
I learned the procedures involved in Title Loan process.
We didn't have a lot of contact with upper management, however, what contact I did have with them was favorable.
I found having a dedicated assistant invaluable.
The most difficult part of the job was the requirement of denying a customer for credit. While the most enjoyable part of the job, was creating an enjoyable, comfortable atmosphere for customers and co-workers alike.
reputable lending, user friendly data base
length of travel from home and unpaid travel expense while at work